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Hyatt Place New York City/Times Square

4.0 star property

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Photo gallery for Hyatt Place New York City/Times Square

Bar (on property)
Creator video
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Lobby sitting area
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
350 West 39th St, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Rockefeller Center
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Double Beds, City View

7.8 out of 10
Good
(11 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, City View

7.0 out of 10
Good
(13 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(38 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Shower)

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Shower)

8.2 out of 10
Very good
(20 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Accessible (Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Double Beds

8.0 out of 10
Very good
(46 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (2 Double Beds with Sofa bed)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room (2 Double Beds with Sofa bed)

  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Double Beds (High Floor)

7.4 out of 10
Good
(30 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(18 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (2 Double Bed with Sofabed, High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room (2 Double Bed with Sofabed, High Floor)

7.6 out of 10
Good
(22 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed (High Floor)

7.8 out of 10
Good
(61 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(133 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed

8.4 out of 10
Very good
(175 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed (Specialty)

8.8 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place New York City/Times Square

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hyatt Place New York City/Times Square offers 520 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hyatt Place New York City/Times Square. During your stay, you're just a quick walk from Times Square. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of Times Square and Madison Square Garden
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 2 meeting rooms, and coworking spaces are available. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Place New York City/Times Square.

This 4-star New York hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.
Hyatt Place New York City/Times Square has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 60 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 114.75
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per week
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 60 per day (2625 ft away)
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 114.75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt York City Times Square
Hyatt Place New York City/Time Square
Hyatt Place New York City/Times Square Hotel
Hyatt Place New York City/Times Square New York
Hyatt Place New York City/Times Square Hotel New York

Hyatt Place New York City/Times Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1849 out of 3690 reviews
Rating 8 - Good. 1016 out of 3690 reviews
Rating 6 - Okay. 483 out of 3690 reviews
Rating 4 - Poor. 166 out of 3690 reviews
Rating 2 - Terrible. 176 out of 3690 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Julie

Stayed 5 nights in Feb 2026

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place to stay and don’t mind that the room is small
Stayed 2 nights in Dec 2025

8/10 Good

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and staff very pleasant
Stayed 2 nights in Dec 2025

8/10 Good

Robert

Stayed 2 nights in Dec 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and stay. Room was a little small but otherwise very clean and modern. I would stay here again.
Stayed 2 nights in Dec 2025

4/10 Poor

Wayne

Travelled with family
Liked: Cleanliness
The location was great. The room itself and bathroom were very small for a family of three, but clean, and housekeeping was good. The selection at breakfast was good. However, there were loud noises which sounded like drilling on the 8th floor where we stayed, which occurred mainly very late at night, and went into the early morning. The noise was quite startling and loud enough to wake us up on multiple occasions. The duration of the noises varied from seconds to up to three minutes at a time. Upon notifying the front desk on the first night, we were advised that an engineer would come and investigate what was happening, but no engineer ever came, nor any update offered. However, we did notice that housekeeping left two pairs of earplugs in the room on the third day of our stay. Front desk staff communication needs improvement. Although we tried to be understanding, and sought to have the issue resolved, female front desk staff were honestly quite condescending, dismissive and abrupt. It felt as though we were creating the problem and were advised that to move rooms, we would have to be without a room for four hours until another one became avaliable. Had it not been for the busy Christmas season, we would have opted to seek out another hotel. We will not stay here again.
Stayed 4 nights in Dec 2025

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for us. Close to the train and Times Square. Room was small but modern, spotless and laid out well. Breakfast had enough to please everyone. It was crowded but there were 2 buffet areas and plenty of seating.
Stayed 2 nights in Dec 2025

8/10 Good

Megan

Stayed 3 nights in Dec 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff were friendly and helpful. The sleeper sofa needs a new mattress very badly.
Stayed 2 nights in Dec 2025

8/10 Good

Matthew

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was small but clean. Elevators very busy in the mornings. Shower was not hot. Breakfast was very good.
Stayed 4 nights in Dec 2025

8/10 Good

Taimany

Stayed 4 nights in Nov 2025

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Loved breakfast. Ease of checking in. Utilized the luggage storage
Stayed 2 nights in Dec 2025

4/10 Poor

Khari

Disliked: Cleanliness, staff & service
Rooms were dirty. Handicapped room was damaged and not accessible.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very grateful to get rooms here at the last minute. I found out my reservation for me and my family at Yotel got cancelled as I boarded my plane to NYC, all due to fraud protection on my credit card! The rooms here were a little small but it’s Manhattan. Everything was very clean, beds very comfortable. The free breakfast was good and the staff were outstanding. Thanks 😊
Stayed 4 nights in Dec 2025

10/10 Excellent

Wilbert Rivera

Liked: Cleanliness, amenities, property conditions & facilities
Staff and room was great.
Stayed 3 nights in Dec 2025

10/10 Excellent

Yuxin

Stayed 3 nights in Dec 2025

6/10 Okay

Ramil

Staff was great
Stayed 2 nights in Dec 2025

10/10 Excellent

Shironne

Stayed 2 nights in Dec 2025

10/10 Excellent

Pawan Kumar

Stayed 3 nights in Dec 2025

6/10 Okay

Robin F

Liked: Cleanliness, property conditions & facilities
I will say the staff was very courteous the room was clean but the room was extremely extremely noisy during the night I don't know if it was the heat coming on or something in the hallway but I paid $685 for one night and it was not worth it at all I will be calling you when I get back
Stayed 1 night in Dec 2025

8/10 Good

Niya

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Dec 2025

8/10 Good

Arthur

Stayed 4 nights in Dec 2025

2/10 Terrible

Susan

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The Room and bathroom IMPOSSIBLY SMALL. A Winter coat took up all tiny closet. No luggage rack as no room for it. Adjoining room noise as if people were in my room. The FAN so loud it hurt. Never had a working phone for calling desk or housekeeping. Bathroom too small for anything on the sink. Nothing! Staff was actually great. Housekeeping good. But ROOM HORRIBLE. 1520 should not be a separate room.
Stayed 4 nights in Dec 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025