4/10 Poor
Nickolas
3 Jan 2026
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Friendly staff-however I would not recommend this hotel. I stayed in a Studio-Terrace room on the 17th floor but there were no blinds or curtains to block out the sun or give me any privacy. I had to get dressed in my restroom everyday. For the quality that is advertised, the room lacked basic amenities like a fridge and microwave- I had to go to the lobby to use the staff microwave in the break room. I tried to call the front desk about it but the hotel phone in my room didn’t work- not even a dial tone, visible blue corrosion nonetheless. There is a constant rumbling and shaking that is both audible and felt all through the night which made it hard to fall asleep on top of being forced to wake up with the sun(there weren’t any curtains), I slept better on my flight home. I went down to the lobby to voice my frustrations to the front desk and was told they would refund my “resort” fee and more than 2 weeks after my stay I have yet to receive anything from this establishment. I’m reasonable and understand the rumblings may be out of the control of the hotel but this “4 Star” hotel severely lacked basic accommodations. Friendly staff though.
Nickolas
Stayed 3 nights in Dec 2025
