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Phoenix Hotel

2.5 star property

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Photo gallery for Phoenix Hotel

Exterior
Blackout curtains, free WiFi
Living room
Interior
Reception

Reviews

6.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
517 39th St, Brooklyn, NY, 11232
  • Place, Sunset Park
    ‪2 min walk‬
  • Place, Green-Wood Cemetery
    ‪3 min walk‬
  • Place, Industry City
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪40 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking | Blackout curtains, free WiFi

Double Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Single Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Superior Single Room, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Signature Single Room, 1 King Bed, Non Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Phoenix Hotel

This smoke-free hotel features a 24-hour business centre, a microwave in a common area and conference space. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Phoenix Hotel offers 45 air-conditioned accommodations, with blackout curtains. This Brooklyn hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit. A nightly turndown service is provided and housekeeping is offered on a daily basis.
With your stay at Phoenix Hotel, you're connected to a railway/underground station and just a quick walk from Sunset Park. Free WiFi in public areas and a 24-hour business centre are available.
  • Free WiFi
  • Amenities include a 24-hour business centre, conference space and a lift
  • Just a 4-minute drive from Prospect Park and 6 minutes from Barclays Center Brooklyn
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. Phoenix Hotel also features tour/ticket assistance, a garden, and an ATM.

This Brooklyn hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

Property is also known as

PHOENIX HOTEL Hotel
PHOENIX HOTEL Brooklyn
PHOENIX HOTEL Hotel Brooklyn

Phoenix Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 97 out of 313 reviews
Rating 8 - Good. 48 out of 313 reviews
Rating 6 - Okay. 38 out of 313 reviews
Rating 4 - Poor. 44 out of 313 reviews
Rating 2 - Terrible. 86 out of 313 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Mariya, new york

Disliked: Cleanliness, amenities, property conditions & facilities
Place getting worse and worse unfortunately. The housekeeping staff that work nights are amazing though.
Stayed 3 nights in Jan 2026

2/10 Terrible

Ronnie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very neglected with dirty sheets and that were stained. Air conditioner was filthy looks like hasn’t been cleaned in years. Towel has stain's on them as well as the pillows.
Stayed 1 night in Jan 2026

8/10 Good

Alphonso

Liked: Cleanliness
Disliked: Amenities
Basic but clean 👌
Stayed 1 night in Jan 2026

10/10 Excellent

Guadalupe

Liked: Cleanliness
Es un lugar muy bonito con muchas asistencia ? De verdad se los recomiendo!! Y tienen parqueo la habitación es bastante grande y muy limpio 👍👍👍👍👍
Stayed 2 nights in Jan 2026

10/10 Excellent

Maria, Brooklyn

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Mariya, new york

Stayed 1 night in Jan 2026

4/10 Poor

Bryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Elcouteb

Stayed 2 nights in Jan 2026

10/10 Excellent

Sonia

Business traveller
The clerk at front desk
Stayed 1 night in Jan 2026

10/10 Excellent

Hafedh, Akron

Stayed 1 night in Dec 2025

10/10 Excellent

Mariya, new york

Stayed 1 night in Dec 2025

8/10 Good

Mohinur

Stayed 1 night in Dec 2025

6/10 Okay

Laurence

Liked: Cleanliness
Disliked: Amenities
Yes. Just have to ask the servants for stuff. They came right away. The shower pressure was not acceptable.
Stayed 1 night in Dec 2025

8/10 Good

Peter

Stayed 1 night in Dec 2025

8/10 Good

Peter

Stayed 1 night in Dec 2025

8/10 Good

Peter

Stayed 2 nights in Dec 2025

2/10 Terrible

Daniel

Disliked: Cleanliness
The room wasn't cleaned at all , the sheets was never changed they was dirty as hell and the pillows was dirty allso i have pictures to prove it
Stayed 1 night in Dec 2025

4/10 Poor

Danielle

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Tv barely worked and fridge did not work at all
Stayed 2 nights in Dec 2025

10/10 Excellent

Srinath

Stayed 1 night in Dec 2025

2/10 Terrible

Hugh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2025

4/10 Poor

Nikkita

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Jillian

Stayed 1 night in Dec 2025

8/10 Good

Yuqing

Stayed 3 nights in Dec 2025

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Disliked: Amenities
It looks like they are running a homeless shelter there. Staff was nice. Room is tiny and not enough pillows.
Stayed 1 night in Dec 2025

6/10 Okay

Shelly-ann

Travelled with partner
Liked: Cleanliness
My keys got cut off first night I stayed staff thinks I check out was trying give me a room someone was already check in to staff need better training on how to deal with customers.
Stayed 2 nights in Nov 2025