I booked 2 rooms, 1 for my teenage son (only going to use the room to sleep & I just wanted him to have some privacy).Due to a glitch while booking, the reservation looked like he was an adult & would be the one responsible for the room.A manager came over, asked if I'd be supervising my child, & if I'd be responsible for the room.Admittedly, I was annoyed but I said of course, I'm the adult responsible for both rooms.Despite my reassurance, I kept getting asked the same question over & over.When I asked what else they'd like me to say, I was told I was "fighting" & being argumentative.I understand the need for them to check & confirm,but the conversation was repetitive,over the top & turned contentious for no reason.I also noted the woman next to me having a similar conversation about needing ID's for everyone "responsible" for each room.It just seemed like a lot considering credit cards are taken as a "security deposit".I wouldn't have reviewed,if this was my only complaint(b/c I was just glad for it to be over),however...
The tv's only work via an app you have to download called Chromecast.Fine,except it is a subscription service & must be paid for.Given the cost of the stay,this seems a little "nickel and dime"-y.
The beds are not very comfortable.
And icing on the cake,a roach,I'd say about 1.5" long RAN ACROSS MY FOOT while I was in the bathroom.The first 3, on their own, could be considered just annoying, but roaches? NEVER STAYING HERE AGAIN.