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Park Lane New York

5.0 star property
VIP Access

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Photo gallery for Park Lane New York

Garden
Bar (on property)
Bar (on property)
Ballroom
City view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available

Explore the area

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36 Central Park S, New York, NY, 10019
  • Place, Central Park
    ‪2 min walk‬
  • Place, Broadway
    ‪10 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

8.4 out of 10
Very good
(27 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Park View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(21 reviews)
  • 40 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Park Lane)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Park Lane)

7.8 out of 10
Good
(11 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Park View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Park View

8.0 out of 10
Very good
(18 reviews)
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(12 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Room, 2 Queen Beds, Park View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Panoramic Room, 2 Queen Beds, Park View

8.8 out of 10
Excellent
(14 reviews)
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Studio Suite, Park View

View from room

Panoramic Studio Suite, Park View

  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Park View

View from room

Studio Suite, Park View

7.6 out of 10
Good
(4 reviews)
  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Park Lane)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Park Lane)

8.4 out of 10
Very good
(78 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, City View

  • 71 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Park View (with Tub Shower)

View from room

Studio Suite, 1 King Bed, Accessible, Park View (with Tub Shower)

  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Park Lane, with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Park Lane, with Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Accessible, Park View (with Tub Shower)

View from room

Studio Suite, Accessible, Park View (with Tub Shower)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Panoramic)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Panoramic)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, City View (with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Park Lane, with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Park Lane, with Tub Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, City View (with Tub Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Park Lane, with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Park Lane, with Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, City View (with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (with Tub Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible, Park View (Panoramic, with Tub Shower)

View from room

Studio Suite, 2 Queen Beds, Accessible, Park View (Panoramic, with Tub Shower)

  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Park View (Panoramic, with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Park View (Panoramic, with Tub Shower)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Park Lane, with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Park Lane, with Tub Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Room, 1 King Bed, Park View

View from room

Panoramic Room, 1 King Bed, Park View

9.4 out of 10
Exceptional
(15 reviews)
  • Park view
  • Sleeps 2
  • 1 King Bed

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About this property

Park Lane New York

Luxury hotel with 2 restaurants and 24-hour fitness centre
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and valet parking. Change of towels is available on request
Park Lane New York offers 610 accommodations with a safe and complimentary newspapers. 30-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Park Lane New York. During your stay, you're just a quick walk from Central Park. Features include free WiFi in public areas, plus 2 restaurants and a 24-hour gym.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy a bite to eat at Rose Lane Grab & Go, a café that serves American cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the central location
  • Steps from Central Park and 11 minutes on foot from Broadway
  • Dogs welcome for a fee
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1500 square feet (139 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Park Lane New York. Parking is available for a fee. A complete renovation of Park Lane New York was completed in October 2021.

This 5-star New York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:00 AM.
Rose Lane Grab & Go – This café specialises in American cuisine and only serves breakfast.
Calvert's – This restaurant specialises in American cuisine and serves breakfast and dinner. Open daily.
Darling Rooftop Bar – On-site bar. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Free in-room WiFi has a 6-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 67 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: USD 75 for adults and USD 50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Calvert's
  • Darling Rooftop Bar
  • Rose Lane Grab & Go

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,500 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a regional park
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (79 centimetre high)
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 46 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - October 2021
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • 24-hour room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
It is Park Lane's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 56.23 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 75 for adults and from USD 50 for children
  • Valet parking fee: USD 67.00 per day
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property charges a fee for parcel delivery and storage for registered guests and scheduled groups. The hotel cannot be held responsible for lost or damaged goods.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 6-device limit.

Property is also known as

Hotel Lane
Hotel Park Lane
Lane Hotel
Lane Park Hotel
Park Lane Hotel
Helmsley Park Hotel
The Helmsley Park Lane Hotel New York City
Park Lane Hotel New York
Park Lane New York
Park Lane
Park Lane Hotel
Park Lane New York Hotel
Park Lane New York New York
Park Lane New York Hotel New York

Park Lane New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 988 out of 1707 reviews
Rating 8 - Good. 321 out of 1707 reviews
Rating 6 - Okay. 188 out of 1707 reviews
Rating 4 - Poor. 96 out of 1707 reviews
Rating 2 - Terrible. 114 out of 1707 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

8/10 Good

Priscila

Stayed 2 nights in Sep 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

matej

Travelled with family
An okey hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a beautiful hotel and stay. A little upset the rooftop restaurant/bar was only open for breakfast though. Staff were super friendly and helpful from beginning to end and location next to Central Park and walking distance to the big City attractions are a big plus!!
Stayed 1 night in Sep 2025

10/10 Excellent

Katia

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Isabella, Laredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue that i had was with the air condition, little old the facilities, but good conditions, the area is great if you like central park, 5th ave shopping, good restaurants around it.
Stayed 5 nights in Sep 2025

4/10 Poor

alejandra, MIAMI

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Needs urgent renovation! Stained carpets, very old & noisy AC, dampness in bathroom, ZERO amenities, poorly decorated and understaffed. Won’t stay again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Vanessa Marie

Liked: Cleanliness, staff & service, property conditions & facilities
The VIEW of Central Park is worth the price! The cons I had was that the amenities are dismal, they charge $10.00 for coffee in the morning, the morning buffet is $75.00 per person (is nothing fancy limited/not worth the money but has an amazing view),and there is an additional $60.00 a day "location fee" hotel charge, which all adds up quickly.
Stayed 5 nights in Aug 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in a great location. The only negative was the elevator. We walked 8 floors several timea because the elevator never came.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle, Austin

Stayed 3 nights in Aug 2025

10/10 Excellent

Charis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great - with an Exception

Overall, a great stay! Room was nice - MOST of the staff was excellent and welcoming. Oddly, the one place the staff was NOT welcoming or particularly helpful, was the front desk, where they should be the MOST welcoming and helpful. Never smiled. Never told us about the restaurant upstairs or the where the gym or anything else was - just, "Here's your key." And GETTING the key - they were supposed to text when the room was ready - never did. I just decided to walk up there and check, and they handed me the key.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sepehr

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 6 nights in Aug 2025

6/10 Okay

Miriam

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We had trouble checking in. The employee could not get her computer to work. I had to request her to use a different computer.. no free coffee for breakfast… bathroom extremely small.
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service

Very good not Great

Great views of central park from the more expensive high floors, and great central park south location. Very safe and clean hotel. Great roof top bar, though prices are ridiculously high for drinks. Rooms are very clean but the air conditioning is hit or miss (I had to change rooms after the first night because the room temp never changes despite the maintence staff attempting to service the unit). Rooms are art-deco but feel and look out-dated.
Stayed 3 nights in Sep 2025

6/10 Okay

Michael

Business traveller, Travelled with family, Travelled with group

FAIR AT BEST

Stayed 9 nights in Aug 2025

10/10 Excellent

Milan

Stayed 5 nights in Aug 2025

4/10 Poor

Ginger

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Family long weekend

Location is great. Have stayed here probably 20 times but won't likely again. The elevators were not working. They supposedly have 6 but at times only 1 was in operation. After waiting for 20 minutes one morning, we had to climb down 13 flights of stairs which then put us in the basement and then had to go back up to the lobby by a different set of stairs. I complained a couple of times as it was a problem the whole weekend and no one did anything about it. This was Labor Day weekend and the hotel was full. They should not be taking elevators out of service on such a busy weekend. They also sent several emails advertising their roof bar Darling which my husband and I loved when we were there a few months ago. However, when we arrived, we found out it had been shut down for "issues" for quite some time according to staff. Why are the emails still advertising something that isn't there. I would not have been annoyed by that as much if everything else went smoothly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Park lane

Girls trip with my nieces- so much fun! Nice room & good location.
Stayed 2 nights in Aug 2025

6/10 Okay

Annette, Venice

Property was not like other previous stays. Bars not open and no mention
Stayed 5 nights in Aug 2025

2/10 Terrible

Victoria

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 3 elevators out of 6 working. Poor cleaning, no bar open, security so and so, Waiting for elevator to breakfast for 30 min!!
Stayed 1 night in Aug 2025

4/10 Poor

Alexander

Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

BRYAN

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Aug 2025