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The Westin New York Grand Central

4.5 star property

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Experience the heart of the city at this iconic hotel, featuring a grand entrance and stunning city views.
Relax in style with plush sofas and chairs arranged around a central coffee table, surrounded by lush greenery and string lights.
Enjoy a warm and inviting cafe experience with a selection of freshly baked goods and easy access to our menu.
Enjoy a city view from the large window, framed by stylish curtains and a minimalist table.
Enter a stylish lobby with a high ceiling, patterned carpet, and large columns, surrounded by circular wall art and natural light.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
212 East 42nd Street, New York, NY, 10017
  • Grand Central Terminal
    ‪5 min walk‬
  • Rockefeller Center
    ‪12 min walk‬
  • Times Square
    ‪16 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪12 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed

Enjoy a city view from the large windows, with a spacious layout featuring a dining area, seating area, and flat-screen TV.

Presidential Suite, 1 King Bed

  • 96 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Relax in a stylish room with a comfortable sofa, armchair, and large window offering a city view.

Suite, 1 King Bed with Sofa bed

  • 67 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Relax in a stylish room with a comfortable sofa, armchair, and large window offering a city view.

Suite, 2 Double Beds

  • 67 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Relax in a spacious room with a large bed, nightstand, and flat-screen TV, offering a city view.

Deluxe Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(188 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds

Two large beds with white linens and a wooden headboard, a flat-screen TV, and a desk with a chair.

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(177 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Experience the vibrant city skyline with diverse architecture and endless urban exploration opportunities.

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Relax in a spacious room with a large bed, sofa, and armchair, offering a city view.

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(234 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Experience the vibrant city skyline with diverse architecture and endless urban exploration opportunities.

Traditional Room, 2 Double Beds (Hearing Accessible)

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Relax in a stylish room with a comfortable sofa, armchair, and large window offering a city view.

Suite, 1 King Bed with Sofa bed

  • 67 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Experience the vibrant city skyline with diverse architecture and endless urban exploration opportunities.

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed, View

Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

Premium Room, 1 King Bed with Sofa bed, View

9.2 out of 10
Wonderful
(28 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

Premium Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(24 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Two large beds with white linens and a wooden headboard, a flat-screen TV, and a desk with a chair.

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(163 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Relax in a spacious room with a large bed, sofa, and desk, offering a city view.

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Relax in a spacious room with a large bed, sofa, and desk, offering a city view.

Traditional Room, 1 King Bed (Hearing Accessible)

9.8 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Relax in a spacious room with a large bed, sofa, and desk, offering a city view.

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Enjoy a sophisticated evening at the bar with a city view.

Hyatt Grand Central New York

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.1 out of 5, Very good, (5922)
The price is CHF 393
for 1 room
includes taxes & fees
22 Aug - 23 Aug
Hyatt Grand Central New York

About this property

The Westin New York Grand Central

Luxury hotel with 24-hour fitness centre and 24-hour business centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
The Westin New York Grand Central offers 774 air-conditioned accommodations with minibars and a safe. This individually furnished accommodation has separate sitting areas. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This New York hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The sightseeing around The Westin New York Grand Central gets high marks from our customers. During your stay, you're just a quick walk from Grand Central Terminal. You'll find features such as a restaurant, a 24-hour gym and a bar.
  • Enjoy American cuisine while dining at Amuse Marketplace & Bar
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Within a 15-minute walk of Grand Central Terminal and Broadway
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 16 meeting rooms are available.

The luxury The Westin New York Grand Central also features a 24-hour fitness centre, a garden, and laundry facilities. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11 AM.
Amuse Marketplace & Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 100 per day)
  • Valet parking on site (USD 100 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 16.25 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amuse Marketplace & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 16 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 41 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Weight limit: 40 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.25 to 45 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self-parking fee: USD 100 per day
  • Valet parking fee: USD 100 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive smart lock details.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Grand Central Westin
Westin Hotel New York Grand Central
Westin New York Grand Central
Helmsley Hotel New York
New York Helmsley Hotel
The New York City Helmsley
Westin New York Grand Central Hotel
Westin Grand Central Hotel
Westin Grand Central
The New York City Helmsley
The Westin York Central York
The Westin New York Grand Central Hotel
The Westin New York Grand Central New York
The Westin New York Grand Central Hotel New York

The Westin New York Grand Central Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2355 out of 3416 reviews
Rating 8 - Good. 619 out of 3416 reviews
Rating 6 - Okay. 230 out of 3416 reviews
Rating 4 - Poor. 118 out of 3416 reviews
Rating 2 - Terrible. 94 out of 3416 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access to JFK via LIRR and everything in the city
Stayed 3 nights in May 2025

10/10 Excellent

Kathrynn

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in May 2025

8/10 Good

Romone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 2 nights in May 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great location…would definitely stay again. Quiet for NYC, well staffed, really nice room - super comfy beds!
Stayed 4 nights in May 2025

10/10 Excellent

Kwaku

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a nice location. Easy walking access to dining options in the area.
Stayed 4 nights in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was large and comfortable. Great location for exploring the city. Breakfast was acceptable - should include coffee with one other beverage.
Stayed 4 nights in May 2025

10/10 Excellent

Gail, Solihull

Stayed 7 nights in Dec 2023

10/10 Excellent

Cynthia Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being by Grand Central Station, the trains are very close and available to use. The staff at the Westin Grand is peerless. I honked in after a full day of NYC tourist events and the floor manager brought me a bag of ice. And the concierge was relentless in helping us to find our was. Best of all the desk workers were extremely helpful and kind.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Clean hotel. Nice restaurant on site
Stayed 2 nights in May 2025

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean and allways willing to help out.if you need to get around and you do not want to use the subway try Revel very cheap.
Stayed 3 nights in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Stayed 2 nights in May 2025

6/10 Okay

Guy

A very basic Westin. Bedding was very odd and although the bed itself was comfortable, the system of bedding used was not. Why are there dirty windows everywhere in nyc including this hotel?
Stayed 5 nights in Apr 2025

10/10 Excellent

Kelly Gregory, Salisbury

Stayed 3 nights in Apr 2025

10/10 Excellent

Latasha M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip
Stayed 3 nights in Feb 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is much bigger than other New York City hotels, the shower was amazing and I loved breakfast. Westin does it right
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel! Very clean, large cozy rooms. Amazing staff. A quick walk to grand central station. Will be returning
Stayed 2 nights in Feb 2025

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Tyshun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended, great stay!
Stayed 4 nights in Apr 2025

6/10 Okay

Beverley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel was good. We liked the location. It was clean and quiet. We were disappointed to be charged a mandatory daily $30 'destination fee' upon arrival when we weren't planning on using any of their amenities. It wasn't clearly displayed that this was the case during booking so it came as a surprise when we arrived.
Stayed 4 nights in Apr 2025

6/10 Okay

Linda

Westin not up to its name

This is the second Westin Hotel we have stayed at recently and it had the same problem, it's older. It definitely needs updating. The bathroom had mold growing around the shower stall and the shower was clogged. The drapes would not close properly. When I think of Westin, I think it is supposed to be classy. I have been in Hampton Inns that were better. It is in a convenient area. The staff was friendly enough and the breakfast was wonderful but the hotel needs some work.
Stayed 2 nights in Apr 2025