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voco The Franklin New York by IHG

3.5 star property

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Photo gallery for voco The Franklin New York by IHG

Exterior
Interior
Exterior
Hiking
Combined shower/bathtub, designer toiletries, hair dryer, towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
164 E 87th St, New York, NY, 10128
  • Place, Madison Avenue
    ‪6 min walk‬
  • Place, Central Park
    ‪8 min walk‬
  • Place, Metropolitan Museum of Art
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪54 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Queen Bed, Accessible (Communications)

8.8 out of 10
Excellent
(9 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed, Accessible Bathtub (Cosy, Mobility)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Double Bed, Accessible Bathtub (Cosy, Mobility)

8.8 out of 10
Excellent
(13 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Roll-in Shower (Mobility Accessible)

Standard Room, 1 Double Bed, Roll-in Shower (Mobility Accessible) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 Double Bed, Roll-in Shower (Mobility Accessible)

8.0 out of 10
Very good
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed (Cosy)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Double Bed (Cosy)

9.0 out of 10
Wonderful
(11 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(31 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 Queen Bed

8.4 out of 10
Very good
(15 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed (Cosy)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Queen Bed (Cosy)

8.6 out of 10
Excellent
(36 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(51 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Exterior
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  • Air-conditioning
  • Gym
  • Parking available
4.2 out of 5, Very good, 1,300 reviews
The price is CHF 228
includes taxes & fees
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About this property

voco The Franklin New York by IHG

A coffee shop/cafe, self parking and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and express check-out are on-site.
Voco The Franklin New York by IHG offers 49 accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at voco The Franklin New York by IHG. During your stay, you're just a quick walk from Central Park. Free WiFi in public areas, a coffee shop/cafe and concierge services are available.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop
  • Self-parking available for a fee
  • Services include a concierge, a porter and luggage storage
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of Central Park and Metropolitan Museum of Art
  • Pets welcome for a fee
There's a coffee shop/cafe on site. WiFi is free in public spaces. The boutique voco The Franklin New York by IHG also features multilingual staff, coffee/tea in common area, and concierge services. Parking is available for a fee.

This 3.5-star New York hotel is smoke free.

Coffee Shop – On-site coffee shop.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 60 per day)
  • Secured parking on site (USD 60 per day)
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Coffee Shop

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 67 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 11.48 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 60 per day
  • Nearby parking fee: USD 60 per day(10 ft away; open 24 hours)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Franklin Hotel
Franklin Hotel New York
Franklin New York
Hotel Franklin

voco The Franklin New York by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 645 out of 915 reviews
Rating 8 - Good. 193 out of 915 reviews
Rating 6 - Okay. 43 out of 915 reviews
Rating 4 - Poor. 19 out of 915 reviews
Rating 2 - Terrible. 15 out of 915 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Great stay, location and service!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
The staff was fantastic and the location was walkable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness
Love this place. Amazing architecture and warm and cozy.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities
The room was nice, the staff was tremendous, and this is a perfect UES location with easy access to the subway and the FDR.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Elaina

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and the rooms were clean. Also, loved the seltzer fountain!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel made you feel like you’re in Europe and you stepped out in New York City
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
It was clean and well appointed. I would definitely stay again.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Romina

Liked: Cleanliness, staff & service
Friendly staff, clean room, great location.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodations and staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sejdi

Liked: Cleanliness, property conditions & facilities
Small rooms but very clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy clean hotel good location friendly staff
Stayed 1 night in Sep 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The Franklin is located in a good location, close to museums and wide variety of restaurants. The hotel staff are very welcoming and helpful. Our room was very quiet and clean. The room was small but met our needs.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel!!! The entire staff was so friendly and should be recognized for their customer service. The hotel is clean and cozy and close to everything you would need
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy, staff is super friendly, colorful/well designed room, comfortable bed, excellent location.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing! Surprisingly so!! Will stay again!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

clean and excellent location.. great shower and comfortable bed
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

hollee

Liked: Amenities
Staff are attentive and present
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alyssa Gail

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Bed was very comfortable, my sleep score was high. I wish there was a mirror light in the bathroom vs a ceiling light but other than that… great.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but cozy. Great location, and helpful staff. Would go back.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location nice clean property
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Nina

Liked: Cleanliness, staff & service
Well located to area museums.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the proximity to the subway! Also super clean and friendly staff.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying at this quaint hotel! Made me feel like I was in Europe. David, a hotel employee, is absolutely lovely. He greets guests, makes you feel at home and they have wonderful coffee!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

mindie

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Concierge who checked me in was lovely
Stayed 1 night in Dec 2025
Verified

8/10 Good

JEAN

Liked: Cleanliness, staff & service
Very helpful and friendly staff. Cleanliness
Stayed 5 nights in Dec 2025