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The Wilshire Grand Hotel

3.5 star property

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Photo gallery for The Wilshire Grand Hotel

Outdoor wedding area
Suite, 1 King Bed with Sofa bed | Courtyard view
Front of property
Outdoor dining
Daily buffet breakfast for a fee

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
350 Pleasant Valley Way, West Orange, NJ, 07052
  • Place, Crestmont Country Club
    ‪14 min walk‬
  • Place, Pleasantdale Chateau
    ‪16 min walk‬
  • Place, Eagle Rock Reservation
    ‪3 min drive‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Courtyard view

Suite, 1 King Bed with Sofa bed

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room, 2 Double Beds

8.6 out of 10
Excellent
(79 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(58 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room | Bathroom | Free toiletries, hair dryer, slippers, towels

Superior Room

  • Garden view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Wilshire Grand Hotel

A fitness centre, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle and a free manager's reception. Other amenities include a 24-hour business centre, a conference centre and coffee/tea in a common area.
The Wilshire Grand Hotel offers 89 air-conditioned accommodations with espresso makers and a safe. 42-inch Smart televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries and hairdryers.

This West Orange hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Wilshire Grand Hotel's great location. During your stay, you'll be within walking distance of Eagle Rock Reservation. Enjoy features like free WiFi in public areas, free valet parking and a free area shuttle. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, complimentary bicycles and mini golf
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Eagle Rock Reservation and 5 minutes from Montclair Art Museum
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
The Wilshire Grand Hotel offers its guests a fitness centre and complimentary bicycles. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 19999 square feet (1858 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly The Wilshire Grand Hotel. A free area shuttle within 5 mi is available. Self parking and valet parking are free. The property offers extended parking privileges.

This 3.5-star West Orange hotel is smoke free.

The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle up to 5 mi
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Gym
  • Mini golf
  • Piano
  • TV in common areas
  • Yoga classes

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (19,999 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 35 lb per pet)
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Grand Wilshire
Grand Wilshire Hotel
Wilshire Grand Hotel West Orange
Wilshire Grand West Orange
Wilshire Hotel
Wilshire Grand Hotel
Wilshire Grand
Hotel Wilshire Grand
The Wilshire Grand Hotel Hotel
The Wilshire Grand Hotel West Orange
The Wilshire Grand Hotel Hotel West Orange

The Wilshire Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 692 out of 1222 reviews
Rating 8 - Good. 302 out of 1222 reviews
Rating 6 - Okay. 117 out of 1222 reviews
Rating 4 - Poor. 57 out of 1222 reviews
Rating 2 - Terrible. 54 out of 1222 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle R.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at the hotel. The only reason I gave four stars for cleanliness is because the clean products used in the rooms have a very strong odor. Marcel at the front desk does an excellent job.Making guests feel like royalty. We enjoyed the blintzes and hot belgian waffle maker but would have liked to have a breakfast meat, too.
Stayed 1 night in Dec 2025

10/10 Excellent

Norah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was comfortable and spacious.
Stayed 2 nights in Dec 2025

8/10 Good

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was clean. Very friendly front desk workers
Stayed 1 night in Dec 2025

8/10 Good

Ghassan

Stayed 2 nights in Dec 2025

10/10 Excellent

Brandi

Stayed 1 night in Nov 2025

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
My husband and I stayed 2 nights to be close to our son and his family who live in West Orange. Our first night we were assigned room 227. It was unattractive, and chilly! We could not make the thermostat work, but did find an extra blanket to be more comfortable. The king bed did seem to sag a bit in the center and the thin walls allowed loud voices to carry until the wee hours. We did successfully request a room change, and our second room (231) was a huge improvement - 2 large windows overlooking a lovely courtyard, comfortable king bed, and a working thermostat. While the furnishings are heavy and outdated, it does seem as if the hotel is working to improve. There were ample housekeeping staff. Lovely photographs and eclectic art works were scattered throughout the hallways. Front desk staff were efficient and accommodating. And there are two EV charging spots in the parking lot. I am not sure whether we would stay here again given our original substandard room assignment. But I do credit this hotel for effort to make guests comfortable.
cute shower curtain room 227 (no liner)
small but engaging wall art in bathroom of 227
room 227
room 231 - much better
Stayed 2 nights in Dec 2025

2/10 Terrible

Johnetta, Riverview

Disliked: Cleanliness, amenities, property conditions & facilities
We checked in to two rooms for Thanksgiving. One room was given to us that was already occupied. The gentlemen at the front desk said “ oh it happens, sorry about that. His response for my grandson opening up a occcupied room was rude and non chalant. The rooms are very dated, the toilets were running and the furniture was dirty. Needless to say we left the hotel and received a full refund from Expedia.
Stayed 3 nights in Nov 2025

6/10 Okay

Brian

Travelled with family
Room temperature was 64, heat didn’t work, waited 1 1/2 hours and no one showed. Upon return back to the hotel at night our room needed to be changed.
Stayed 1 night in Dec 2025

2/10 Terrible

Tarik

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
horrible
Stayed 1 night in Dec 2025

10/10 Excellent

DAN

Liked: Cleanliness, staff & service, amenities
friendly, engaging staff in a quality facility!
Stayed 2 nights in Nov 2025

8/10 Good

Emmeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, but there was a chair in the room that I wouldn’t recommend anyone sit on as the leather was peeling off in multiple areas. The staff was professional and very helpful. The breakfast was decent.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Dec 2025

10/10 Excellent

cyril

Liked: Cleanliness, staff & service, amenities
Grear
Stayed 1 night in Dec 2025

4/10 Poor

Ademayowa

Disliked: Staff & service, room comfort
Stayed 4 nights in Dec 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soooo pretty and great value !
Stayed 1 night in Nov 2025

10/10 Excellent

Mary Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved recycling bin in room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rennie

Stayed 1 night in Nov 2025

6/10 Okay

Michael

Liked: Staff & service
Breakfast began too late in the morning for us to eat, otherwise nice hotel
Stayed 1 night in Nov 2025

2/10 Terrible

Rachelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/A
Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing for the price! The staff were so accommodating and the hotel is beatiful, would totally recommend!
Stayed 1 night in Dec 2025

10/10 Excellent

christian

Liked: Cleanliness, amenities, property conditions & facilities
Great stay ! great place !
Stayed 1 night in Nov 2025

4/10 Poor

Brian

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The wifi didn't work, it kicked you off every few minutes which made a zoom call for work impossible. The site implied there was a smart tv, the tv was far from smart. The toilet never stopped running. I paid for 2 nights but only stayed one and found somewhere else to stay for the second night.
Stayed 2 nights in Dec 2025

4/10 Poor

Philip

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms are old, outdated and the couches are ripped and dirty looking. Breakfast was inedible - stale and gross food. Must say that the staff was nice and friendly though.
Stayed 1 night in Dec 2025

6/10 Okay

Chasity

The Bed was hard and uncomfortable to sleep on. They need to do some upgrades to the rooms.
Stayed 1 night in Nov 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place was very well kept and clean
Stayed 3 nights in Nov 2025