Hampton Inn by Hilton Middletown

2.5 star property

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Photo gallery for Hampton Inn by Hilton Middletown

Lobby
Exterior
Premium bedding, pillow-top beds, desk, laptop workspace
Fitness facility
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
20 Crystal Run Crossing, Middletown, NY, 10941
  • Place, Galleria at Crystal Run
    ‪1 min drive‬
  • Place, LEGOLAND® New York
    ‪7 min drive‬
  • Place, Woodbury Common Premium Outlets
    ‪22 min drive‬
  • Airport, Newburgh, NY (SWF-Stewart Intl.)
    ‪26 min drive‬

Room options

King Study-Non Smoking

  • Sleeps 2
  • Free Wi-Fi

1 King Studio Suite Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

1 Queen Mobility Hearing Accessible Roll In Shower Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

1 Queen Mobility/Hearing Accessible Tub Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

2 Queen Hearing Accessible Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

Two Queen Beds, Non-Smoking, Accessible

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

1 KING BED STUDY WITH SOFABED NONSMOKING

  • Sleeps 3
  • Free Wi-Fi

2 Queen Beds Nonsmoking

  • Sleeps 4
  • Free Wi-Fi

1 KING BED STUDIO SUITE NONSMOKING

  • Sleeps 3
  • Free Wi-Fi

2 Queens Hearing Accessible Nonsmoking

  • Sleeps 4
  • Free Wi-Fi

1 Queen Mobility/hearing Access Tub Nosmok

  • Sleeps 2
  • Free Wi-Fi

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • Free Wi-Fi

Studio, One King Bed, Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

Two Queen Beds, Non-Smoking, Accessible

  • Sleeps 4
  • Free Wi-Fi

Two Queen Beds, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

King Study with Sofabed-Non Smoking

  • Sleeps 3
  • Free Wi-Fi

King Studio Suite-Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

Guest Room With 1 Queen Bed And Roll-in Shower-Mobility/Hearing Accessible-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

1 Queen Mobility/Hearing Access Tub Nosmok

  • Sleeps 2
  • Free Wi-Fi

Two Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • Free Wi-Fi

Hearing Accessible Room With Two Queen Beds-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • Free Wi-Fi

Studio With 1 King Bed And Mobility Accessible Tub-Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

Studio, One King Bed, Non-Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room

8.4 out of 10
Very good
(33 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Two Queen Beds, Non-Smoking

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

1 King Accessible Tub Studio Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

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About this property

Hampton Inn by Hilton Middletown

Along with a fitness centre, this hotel has a 24-hour business centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Change of towels is available on request
Hampton Inn by Hilton Middletown offers 127 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Middletown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn by Hilton Middletown. During your stay, you'll be within walking distance of Galleria at Crystal Run. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Galleria at Crystal Run and a few minutes from Orange County Fairgrounds
  • Cats and dogs welcome for a fee (restrictions apply)
Hampton Inn by Hilton Middletown offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 797 square feet (74 square metres) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Hampton Inn by Hilton Middletown. Self parking is free.
Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 797 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 30 May and close on 05 September.
  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Middletown
Hampton Inn Hilton Middletown Hotel
Middletown Hampton Inn
Hampton Inn & Suites Newport/Middletown Hotel Middletown
Hampton Inn And Suites Newport/Middletown
Hampton Inn Middletown Hotel
Hampton Inn Middletown Hotel Middletown
Hampton Inn Hilton Middletown
Hampton By Hilton Middletown
Hampton Inn by Hilton Middletown Hotel
Hampton Inn by Hilton Middletown Middletown
Hampton Inn by Hilton Middletown Hotel Middletown

Hampton Inn by Hilton Middletown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1002 reviews
Rating 8 - Good. 277 out of 1002 reviews
Rating 6 - Okay. 113 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Brianna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, smelled good, decent breakfast, free coffee.
Stayed 1 night in Feb 2026

6/10 Okay

Horace

Stayed 1 night in Feb 2026

8/10 Good

Josh

Stayed 2 nights in Feb 2026

10/10 Excellent

Dominick

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, breakfast was fantastic and coffee all day is an added benefit that ill come back to every time!
Stayed 3 nights in Feb 2026

6/10 Okay

Austin

Stayed 1 night in Nov 2025

6/10 Okay

Alan

Travelled with family
Staff very friendly, helpful. Room was clean, but looked worn. Mattresses need to replaced.
Stayed 3 nights in Feb 2026

10/10 Excellent

KATHRYN, Fairfield

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room clean, staff friendly
Stayed 2 nights in Feb 2026

10/10 Excellent

Kevin

Stayed 4 nights in Feb 2026

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff at the front desk when I checked in was very friendly and helpful. Coffee and tea well stocked for a cold winter snowstorm.
Stayed 1 night in Jan 2026

8/10 Good

Gilbert

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff. Breakfast was actually good. The Lady taking care of the kitchen came over to my table with fresh bacon and ask me if i wanted anymore. Great customer service.
Stayed 1 night in Feb 2026

10/10 Excellent

Kevin

Stayed 4 nights in Jan 2026

10/10 Excellent

Stefanie

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and efficient. Bed comfy, super quiet & safe. I stayed only to sleep for a few hours during a snowstorm to be close to the hospital down the road so I didn’t have to drive far in the snow. It was expensive but worth the safe commute to work. Their parking lot was plowed and accessible.
Stayed 1 night in Jan 2026

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff, Room Clean, Early breakfast.
Stayed 1 night in Jan 2026

8/10 Good

Paula

Travelled with family
Liked: Property conditions & facilities
We stayed 1/22-1/25. The staff were great. The only minor issues were breakfast. There was no sugar for the coffee, the eggs and sausages were cold and by the time we got there at 9:10am a lot of items were either gone or not being restocked appropriately. I've stayed a few times before and never had that issue.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sammy

Stayed 1 night in Jan 2026

2/10 Terrible

Caroley

Liked: Staff & service
Disliked: Cleanliness, amenities
I booked this hotel based on its excellent reviews, but unfortunately my experience did not meet those expectations at all. The property is in very poor condition. The rooms were dirty, the furniture is outdated, and the paint was peeling from the bathroom ceilings. It is clear that the rooms are in need of proper maintenance and significantly better housekeeping. During my stay, I was moved three times, and each room had the same issues; dusty surfaces and AC unit, dirty bathrooms, and beds that appeared as though the sheets had not been changed. This was extremely disappointing and uncomfortable, especially given the reputation this hotel seems to have online. The only positive aspect of my stay was the front desk staff, who were extremely helpful and did their best to assist me throughout the situation. Unfortunately, their efforts could not make up for the overall condition and cleanliness of the hotel. I would not recommend this hotel unless major improvements are made.
Sheets were covered in this short hairs on one of the rooms they tried to give me.
Area around the toilet was extremely dirty in the two of the three rooms.
AC units were dirty in all three rooms
Stayed 2 nights in Jan 2026

6/10 Okay

Frank

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We had a hard time locking the door. We had to pull up on the door in order for it to lock. It had a very unwelcoming smell to it like a insect spray in the entire building We were on the first floor and the blackout curtain only covered half the window. The other half of the window had a sheer curtain
Stayed 2 nights in Jan 2026

6/10 Okay

Lisa

Disliked: Room comfort
Pillows were not good at all. Reception was not very welcoming.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kim

Stayed 1 night in Jan 2026

8/10 Good

Jean-Marc

Stayed 1 night in Dec 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities
new facility up to date clean
Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Stayed 3 nights in Jan 2026

10/10 Excellent

Scott

Stayed 1 night in Jan 2026

10/10 Excellent

Willique

Business traveller
Liked: Cleanliness, staff & service, amenities
Great staffing, clean rooms!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Willique

Business traveller
Liked: Cleanliness, staff & service, amenities
The place was worth every cent and more. Left a large tip.
Stayed 1 night in Dec 2025