We loved staying at Cloud Break for the weekend! The location is excellent and the house was perfect for our girls weekend. There was a water issue during our stay, but the management company was very responsive and sent someone to fix the issue quickly. We will hopefully be back!
This little beach house was the perfect place for our off-season beach getaway. The home is exactly how the pictures look, cute and well decorated. Close to Newburyport town center and a short car ride to other New England beach towns.
Property was well maintained and clean - it was a holiday so it would have been difficult to address broken shower and power outlet issue with kitchen dishwasher, but we hope it was helpful to let you know so it won't be a problem for the next guest. Thank you!
Canât beat the location but everything else was below expectations. We werenât permitted to turn the A/C down to a comfortable temperature which was particularly problematic at night. There were ants in the kitchen. The shower curtain fell off every time you opened/closed it. The water came out of the tub faucet and shower head, and the temp control dial felt like it was going to come out of the wall. Outdoor spaces are unusable during the day because thereâs no umbrella/shade.
We checked in and the unit was 85 degrees. We turned on AC. (Given the heat, this should have been done prior to our arrival) Due to excessive heat, we could not stay in the unit when we arrived and left to give the AC a chance to drop the temp. Even 6 hours after we checked in the unit was still too hot to sleep in. We set up fans and tried to sleep only to find the beds were extremely uncomfortable and had no support.
There is a daybed that we could not use as the mattress was too soft. My son had to sleep on the sofa.
The unit was very dirty and there was food on the floor, even a raisin on the top of the stairs.
The 1st floor toilet did not flush and could not be used.
The toaster oven was so dirty and caked with grime, it could not be used.
The GFI outlets in the kitchen did not work.
There were stains on the shower curtain on the 2nd floor
We ended up having to book hotel rooms for the 2nd night. we tried to get refunded for 2nd night, but iTrip would not do the right thing.
It is a shame, this could be a nice rental if it was managed well. Oh and some new mattresses!
A sunny, surfer's haven with lovely water views. Communication with the property owner/manager was not great, but the check-in and check-out process was easy enough. Comfortable and relaxing stay. Thank you!