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Crystalbrook Kingsley

4.5 star property

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Photo gallery for Crystalbrook Kingsley

Reception
Exterior
Breakfast, lunch and dinner served
Rooftop bar
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

View in a map
282 King St, Newcastle, NSW, 2300
  • Newcastle Civic Theater
    ‪1 min walk‬
  • Newcastle Beach
    ‪16 min walk‬
  • Merewether Beach
    ‪2 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪25 min drive‬

Room options

View all photos for Park King

Park King | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park King

8.8 out of 10
Excellent
(11 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Harbour King

9.0 out of 10
Wonderful
(9 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Urban King Accessible

Urban King Accessible | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban King Accessible

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban King

9.4 out of 10
Exceptional
(57 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban Twin

8.6 out of 10
Excellent
(4 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Park Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park Twin

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Crystalbrook Kingsley

Luxury hotel with 24-hour front desk and coffee shop/cafe
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include valet parking, free use of bicycles and concierge services. Change of towels is available on request
Crystalbrook Kingsley offers 130 accommodations with minibars and espresso makers. Tempur-Pedic beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Newcastle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Crystalbrook Kingsley's great location gets high marks from our customers. During your stay, you're just a quick walk from Newcastle City Hall. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Steps from Newcastle Civic Theater and a 4-minute drive from Nobbys Head Beach
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, multilingual staff, and a garden are also featured at the luxury Crystalbrook Kingsley. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Newcastle hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Roundhouse – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Romberg's – On-site rooftop bar. Open daily.
Ms Mary – This café serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 15 per day)
  • Secured, covered valet parking on site (AUD 50 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 39 for adults and AUD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ms Mary
  • Romberg's
  • Roundhouse

Things to do

  • Bicycle storage
  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift
  • Raised toilet seat (46 centimetre high)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 39 for adults and from AUD 20 for children
  • Valet parking fee: AUD 50 per day (in/out privileges)
  • Nearby parking fee: AUD 15 per day (3281 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crystalbrook Kingsley Hotel
Crystalbrook Kingsley Newcastle
Crystalbrook Kingsley Hotel Newcastle

Crystalbrook Kingsley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 342 out of 525 reviews
Rating 8 - Good. 119 out of 525 reviews
Rating 6 - Okay. 40 out of 525 reviews
Rating 4 - Poor. 15 out of 525 reviews
Rating 2 - Terrible. 9 out of 525 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Noel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in May 2025

10/10 Excellent

Tamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Bronwyn

Stayed 1 night in May 2025

8/10 Good

rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
It would be good to open up the top floor during the day for coffee. Theview is awesomebut couldn't access unless having breakfast.
Stayed 2 nights in May 2025

6/10 Okay

Shah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
OK
Stayed 1 night in May 2025

10/10 Excellent

Carly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful re-purposing of an old council building. Decor is lovely. Excellent location for accessing the city and the foreshore.
Stayed 1 night in May 2025

8/10 Good

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Glenn

Stayed 2 nights in May 2025

10/10 Excellent

Jacqueline

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, great hotel.
Stayed 2 nights in May 2025

8/10 Good

Roy

Stayed 2 nights in May 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Noel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive
Stayed 1 night in Apr 2025

8/10 Good

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, circular in shape, very complimentary how the architects have been able to configure the guest rooms to fit. The rooms are not oversized but very clean and comfortable. The beds are comfortable, pillows nice to sleep on, room amenities good, linen and towels clean and fresh, lifts fast and spacious, staff are friendly and willing to chat and provide local advice. The restaurant on the 9th fkoor provides great views of Newcastle CBD and the harbour. The only downsides being the disappointing size of available breakfast choices displayed. There were no breakfast cereal bowls anywhere to be seen, except for small bowls for canned fruit, the menu showed $25 for continental with plus +++++ for anything cooked, the extra $ being advised in quite small print, so be warned to read the menu properly, and leave the buffet alone, as the breakfast cost can rise significantly. The younger breakfast staff had to be asked to clear away used china and cutlery on three occasions, and walked past other tables with uncleared items etc, with only a more senior female waitress seen to always consciously clear tables after meals. The hot breakfast meals were very tasty, and well presented, so don't let any of the above put you off, they just need more training, as the hotel is lovely and a very convent place to stay in Newcastle and is highly recommended. Constuctively perhaps the F&B Mgr may have a look at the 'all inclusive' breakfast buffet of Fullerton Hotel, Martin Place Sydney.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool City Vibes in Newcastle

Lovely hotel with a nice ambiance. We were disappointed that the restaurant was fully booked. Our Park view room on Level 5 was nicely decorated and very comfortable. Only thing it didn’t have was a mirror in the main room (which comes in handy). The bed was comfortable and aircon was the perfect temperature.
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

William

Liked: Staff & service
Disliked: Cleanliness, room comfort

Didn't hit the mark.

Disappointing. Room was tiny and cramped. There was underwear from previous guest left on floor beside bed, bottom sheet did not fit bed. Both reported to front desk. Could clearly hear the music from the pub downstairs and we were on level 5. Staff were excellent both at reception and in restaurant but won't be back.
Stayed 2 nights in May 2025

10/10 Excellent

Guy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and enjoyable
Stayed 1 night in May 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kingsley is close to everything. I could not fault the staff for impeccable service. Though it has listed soundproof windows, it was still not immune from outside noise. One thing that customers should check, is that the quoted price from wotif matches the price paid at check-in. I am still following this up, hopefully there will be a good reason why I paid more than wotif's price.
Stayed 5 nights in Apr 2025

8/10 Good

Arzu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience, welcoming place and staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Peter davis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel-well positioned
Stayed 1 night in Apr 2025

8/10 Good

Tegan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025