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Crystalbrook Kingsley

4.5 star property

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Photo gallery for Crystalbrook Kingsley

Breakfast, lunch and dinner served
Lobby
Breakfast, lunch and dinner served
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
282 King St, Newcastle, NSW, 2300
  • Place, Newcastle Civic Theater
    ‪1 min walk‬
  • Place, Newcastle City Hall
    ‪1 min walk‬
  • Place, NEX
    ‪7 min walk‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪32 min drive‬

Room options

View all photos for Urban King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban King

9.4 out of 10
Exceptional
(71 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Park King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park King

9.2 out of 10
Wonderful
(15 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Harbour King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Harbour King

9.2 out of 10
Wonderful
(11 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Urban Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban Twin

8.4 out of 10
Very good
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Park Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park Twin

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Urban King Accessible

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban King Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Family Room

  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

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About this property

Crystalbrook Kingsley

A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include valet parking, free use of bicycles and concierge services. Change of towels is available on request
Crystalbrook Kingsley offers 130 accommodations with minibars and espresso makers. Tempur-Pedic beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Newcastle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Crystalbrook Kingsley's great location gets high marks from our customers. During your stay, you're just a quick walk from Newcastle City Hall. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Steps from Newcastle Civic Theater and a 4-minute drive from Nobbys Head Beach
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, multilingual staff, and a garden are also featured at the luxury Crystalbrook Kingsley. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Newcastle hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Roundhouse – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Romberg's – On-site rooftop bar. Open daily.
Ms Mary – This café serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 15 per day)
  • Secured, covered valet parking on site (AUD 50 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 39 for adults and AUD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ms Mary
  • Romberg's
  • Roundhouse

Things to do

  • Bicycle storage
  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift
  • Raised toilet seat (46 centimetre high)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 39 for adults and from AUD 20 for children
  • Valet parking fee: AUD 50 per day (in/out privileges)
  • Nearby parking fee: AUD 15 per day (3281 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crystalbrook Kingsley Hotel

Crystalbrook Kingsley Newcastle

Crystalbrook Kingsley Hotel Newcastle

Crystalbrook Kingsley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 411 out of 626 reviews
Rating 8 - Good. 140 out of 626 reviews
Rating 6 - Okay. 45 out of 626 reviews
Rating 4 - Poor. 18 out of 626 reviews
Rating 2 - Terrible. 12 out of 626 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

MICHELLE

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I have been over charged on my credit card sent multiple emails about this and no one responds
Stayed 1 night in Jan 2026

8/10 Good

David, Salt Lake City

Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Stayed 1 night in Feb 2026

8/10 Good

Libby

Liked: Staff & service, amenities
The comfiest bed ever but a terrible noise in our room all night. Explained to staff on departure and said they would get maintenance to look at it. Surely we werent the first people to hear it .
Stayed 1 night in Feb 2026

10/10 Excellent

Debbie, Ashbury

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room; excellent bed and slept well. Facilities on site are good. Nearby park is convenient for a pleasant walk. Only suggestion is when they replace the towels please buy the bath sheets.
Stayed 1 night in Feb 2026

8/10 Good

Nazrina

Liked: Cleanliness, staff & service, amenities
Nice modern hotel with comfortable rooms and a good breakfast buffet. I did find a hair in the mushrooms at breakfast. Staff was apologetic, but I was a little surprised no small goodwill gesture (like a comped coffee) was offered. Overall, a pleasant stay with a minor service miss
Stayed 1 night in Feb 2026

10/10 Excellent

Shalendra

Liked: Cleanliness, amenities, property conditions & facilities
Location, clean rooms
Stayed 2 nights in Jan 2026

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Five star all the way. Keep up the awesome work Crystalbrook!
Stayed 4 nights in Oct 2025

10/10 Excellent

giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

2/10 Terrible

John

Stayed 3 nights in Jan 2026

10/10 Excellent

Dorota, Vancouver

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The most comfortable mattress on the planet!
Stayed 2 nights in Jan 2026

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location, and friendly staff.
Stayed 3 nights in Jan 2026

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Nice new modern hotel with great bar on the top floor
Stayed 1 night in Jan 2026

10/10 Excellent

ROBERT

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s a lovely spot to stay. Ideally located. Luxurious & very well staffed. Very happy.
Stayed 4 nights in Jan 2026

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness
Room was not clean and iPad needed to order food or do anything was flat. Reception staff were very helpful trying to assist but didn’t seem empowered to do anything to compensate.
Stayed 1 night in Dec 2025

6/10 Okay

Rhoyd

Travelled with family
Liked: Cleanliness, staff & service
The room was clean and comfortable. The refrigerator worked properly. (BIG issue for me. Most other stays, its luke warm). The staff were friendly. The location is good, close to everything. BUT Breakfast... Only one guest ate Breakfast, the other stayed in bed. The hotel charged us for 2 eating breakfast 3 mornings in a row. $117 overcharged. And unwilling to refund. For this reason, won't go back. Will stay at Ridges only 300 metres away next tim
Stayed 3 nights in Dec 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great staff. Bed nice and comfy. Room service was very quick and tasty food
Stayed 1 night in Jan 2026

10/10 Excellent

Naomi

Liked: Cleanliness
Stayed 1 night in Dec 2025

8/10 Good

Jessica

Liked: Cleanliness
This hotel exceeded my expectations in terms of layout, style, comfortably and the hotel scent. It was completely let down by a few staff interactions. Between housekeeping, being extremely poor for our room Refresh, towels being taken not replaced, Calling the front desk asking for these to be replaced and then being questioned why we needed more towel towels opposed to just saying yes. Asking questions of the Front Desk and no one knowing answers that were pretty simple things. Any requests for things to be delivered to the room took multiple follow ups.
Stayed 2 nights in Dec 2025

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and tidy, the staff was very friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Alexandra Patricia

Stayed 3 nights in Dec 2025

10/10 Excellent

Narelle Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff the room everything was perfect. It’s a beautiful place. I’d recommend it to anybody. Great location central super.
Stayed 1 night in Dec 2025

10/10 Excellent

Vanessa

Stayed 1 night in Dec 2025

8/10 Good

Anthony

Stayed 2 nights in Dec 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities
The cleanness of the room, and topnotch customer service
Stayed 2 nights in Nov 2025