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Holiday Inn Express Newcastle by IHG

4.5 star property

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Photo gallery for Holiday Inn Express Newcastle by IHG

Exterior
Exterior
Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
514 King Street, Newcastle West, NSW, 2302
  • Place, NEX
    ‪9 min walk‬
  • Place, Newcastle Civic Theater
    ‪14 min walk‬
  • Place, Newcastle City Hall
    ‪14 min walk‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Room amenity

Standard Room, 1 King Bed (Extra Floor Space)

9.4 out of 10
Exceptional
(13 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(93 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

9.4 out of 10
Exceptional
(21 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Room amenity

Standard Room, 1 Queen Bed, Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Birdwood Park View)

Room amenity

Standard Room, 1 Queen Bed (Birdwood Park View)

9.4 out of 10
Exceptional
(10 reviews)
  • Park view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (Birdwood Park View)

Room amenity

Standard Room, 2 Single Beds (Birdwood Park View)

9.4 out of 10
Exceptional
(3 reviews)
  • Park view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Holiday Inn Express Newcastle by IHG

Luxury hotel with a bar, near Newcastle Beach
Along with a 24-hour fitness centre, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking.
Holiday Inn Express Newcastle by IHG offers 170 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Newcastle by IHG gets high marks from our customers. During your stay, you're just a quick walk from NEX. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 6 minutes by car from Newcastle Beach and 8 minutes from John Hunter Hospital
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. The luxury Holiday Inn Express Newcastle by IHG also features a 24-hour fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. For a fee, parking is available.

This 4.5-star Newcastle hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
The Great Room – This bar serves breakfast and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Great Room

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: AUD 20 per night
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Holiday Inn Express Newcastle Hotel
Inn Express Newcastle Hotel
Express Newcastle By Ihg
Holiday Inn Express Newcastle
Holiday Inn Express Newcastle by IHG Hotel
Holiday Inn Express Newcastle an IHG Hotel
Holiday Inn Express Newcastle by IHG Newcastle West
Holiday Inn Express Newcastle by IHG Hotel Newcastle West

Holiday Inn Express Newcastle by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 668 out of 1001 reviews
Rating 8 - Good. 254 out of 1001 reviews
Rating 6 - Okay. 52 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Claudia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was lovely, room was practical and the staff were lovely- one person went above and beyond by driving my friends to their hotel when they couldn't get an Uber after the event we attended
Stayed 2 nights in Oct 2025

6/10 Okay

Angela

Liked: Cleanliness
We were over charge
Stayed 2 nights in Oct 2025

8/10 Good

Trent

Stayed 1 night in Oct 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service
Room great
Stayed 4 nights in Oct 2025

10/10 Excellent

Lance

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed there before & we like the accommodation you provide.
Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Stayed 1 night in Oct 2025

8/10 Good

Mark

Stayed 3 nights in Oct 2025

10/10 Excellent

Sanjeev

Stayed 1 night in Oct 2025

10/10 Excellent

Dmitri

Liked: Cleanliness, staff & service, property conditions & facilities
All services are very convenient and good... Just keep A/C on - the room may be smelly otherwise.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in downtown Newcastle, NSW

From our friendly and efficient check in to our quick checkout our stay at Holiday Inn Express Newcastle was memorable in a positive way. The room was large, clean and comfortable. Breakfast provided a tasty variety with appetising food suitable for a wide range of dietary selections. A standout feature was the efficiency of all staff we encountered.
Stayed 1 night in Oct 2025

4/10 Poor

Joyann

Disliked: Cleanliness, room comfort
I was given room 632 . It wasn’t until I came back to this room after I had been to the concert late that night that I realised the door didn’t lock . If you pushed on the door it would open from the hall way. I had been up since 3am to get my flight from Brisbane so the last thing I wanted was to have to pack up and move rooms. I put two chairs and the ironing board across the door to limit the access if someone pushed the door and realised they could get in. I had a restless night because of this. Also i question if the room had been cleared properly as there were cans still in the rubbish bin, which I took photos of. The next morning I spoke to a male at reception regarding the door issue. I went to breakfast After breakfast he came to me and said that they knew about the door of this room not locking and having an issue but unfortunately I was given the key card to this room by mistake- I actually should have been in room 631. He apologised and said that he would get someone to ring me. Well I’m still waiting for the call . Obviously very poor communication between your reception staff. I paid over $300.00 for the night and I feel it’s a disgrace I was booked into a room which was known to have a door that didn’t lock. I feel a refund is warranted. Worse still is that no one from your motel chain has bothered to contact me . Very poor service. Regards Joyann Swann 0439 406 858
Stayed 1 night in Oct 2025

8/10 Good

Edwina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant hotel. Good location. Room very comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and clean. The bed was nice and comfy. Internet was excellent, and the breakfast was good and a lot to choose from.
Stayed 1 night in Oct 2025

10/10 Excellent

Stijn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My parents had a great stay. Nice rooms, convenient location and tasty breakfast
Stayed 4 nights in Oct 2025

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean and dining area very spacious with great selection of alcohol and food. Parking undercover and easy access to reception via lift
Stayed 1 night in Oct 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms, clean, good location
Stayed 1 night in Sep 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Allen

Stayed 3 nights in Oct 2025

10/10 Excellent

Laura

Stayed 1 night in Oct 2025

6/10 Okay

ZIANG

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, staff are very friendly and the breakfast was also very good. Easy walk to the harbour with a number of options for dining and drinks.
Stayed 2 nights in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast options could have been more varied,for cereal, pancakes?
Stayed 1 night in Sep 2025