Courtyard by Marriott Keele Staffordshire

3.5 star property

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Photo gallery for Courtyard by Marriott Keele Staffordshire

Coffee shop
Restaurant
Terrace/patio
Restaurant
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
University Avenue, Keele, Newcastle-Under-Lyme, England, ST5 5NU
  • Keele University
    ‪1 min walk‬
  • Royal Stoke University Hospital
    ‪6 min drive‬
  • Staffordshire University
    ‪9 min drive‬
  • Manchester (MAN)
    ‪44 min drive‬

Room options

Standard Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(15 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(46 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Courtyard by Marriott Keele Staffordshire

Hotel with a restaurant, steps from Keele University
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Housekeeping is available on request.
Courtyard by Marriott Keele Staffordshire offers 150 air-conditioned accommodations with minibars and a safe. 49-inch flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Keele Staffordshire. During your stay, you're just a quick walk from Keele University. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Keele University and 8 minutes by car from Staffordshire University
  • Cats and dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Courtyard by Marriott Keele Staffordshire. For a fee, parking is available.

This 3.5-star Newcastle-Under-Lyme hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 9:30 AM.
Courtyard by Marriott Keele Staffordshire has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered parking on site (GBP 3 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 per person
  • Uncovered self-parking fee: GBP 3 per day
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Courtyard Keele Staffordshire
Courtyard by Marriott Keele Staffordshire Hotel
Courtyard by Marriott Keele Staffordshire Newcastle-Under-Lyme

Courtyard by Marriott Keele Staffordshire Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 566 out of 774 reviews
Rating 8 - Good. 147 out of 774 reviews
Rating 6 - Okay. 33 out of 774 reviews
Rating 4 - Poor. 17 out of 774 reviews
Rating 2 - Terrible. 11 out of 774 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dominic

We had arrived early and the receptionist checked if a room was available and allowed us to check in early. Very friendly staff
Stayed 1 night in May 2025

8/10 Good

andrew, Gloucester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent new looking Hotel . A little out of the way with no facilities nearby but short taxi ride into town . Room was very clean and bright . Bathroom was excellent with lots of toiletries and towels provided . Bed and pillows a little soft for our liking but that’s personal preference. Staff were lovely and very helpful . The only downside for us was the buffet breakfast . The selections were limited and the hot food looked as though it had been sat there for a while and needed refreshing but we only arrived about 25 minutes after service had started . Sausages and bacon did not appear to be very high quality . Hash browns were very greasy . Not the worst I have had but if it was improved a little then the Hotel would be perfect . Thanks to them for a great stay and we would use them again . Just please work a little on the breakfast :)
View from the room over the spacious car park . £3 per day .
Stayed 1 night in May 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Stayed 2 nights in May 2025

10/10 Excellent

CHI YUEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit warm despite dropping the temperature to 17 degree on the controller
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd time here. Brilliant as always 👍👍👍👍👍
Stayed 1 night in May 2025

8/10 Good

Fiona

Stayed 1 night in May 2025

10/10 Excellent

Ma Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment is very quiet and peaceful, the room is very clean.
Stayed 4 nights in May 2025

10/10 Excellent

Graham

Stayed 1 night in May 2025

10/10 Excellent

Tom

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did exactly what we wanted. Well done!
Stayed 1 night in May 2025

10/10 Excellent

Gareth

Stayed 1 night in May 2025

6/10 Okay

anthony

Stayed 1 night in May 2025

8/10 Good

Jai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprise element

Comfortable stay but we were not expecting to pay for parking
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located for the University however there are limited facility around it if you do not drive. However, this is also a common theme with the University itself. The property is lovely and clean, the rooms are spacious and the staff of exceptionally friendly and accommodating. If you have business at the university it’s a definite must.
Stayed 1 night in May 2025

8/10 Good

Grahame

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good buffet breakfast and good quality evening meals. Service in dining room variable - one night it was 45 minutes before food arrived. Much better on another night when Malik (?) was in charge. Little consideration for my wife who is on crutches as each morning we were directed to a table furthest from the door. Disappointing.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My preferred hotel when staying in the area.
Stayed 1 night in May 2025

8/10 Good

Lehané

Stayed 3 nights in Apr 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great, both the breakfast service and dinner service were above what I would expect. They are always looking to help, they are very polite and easy to talk to. The staff on the desk were very welcoming and made the process of booking in very easy, answered any questions and needs we had, which is very nice. Room is very relaxed, a lot of really nice lighting choices. The bathroom is big and very modern and clean, mirror is a standout in that respect, very good. They provide a kettle, tea, coffee and decaf. And ironing board, iron, hairdryer and place for your suit. They have a TV with lots of channels, one for movies being broadcast at the time. They had bedside tables, a table for eating, and a desk for sitting at. The room has double locks, a rotating lock and a 'deadbolt' it just operates a bit differently than a normal one. Places to hang up coats. They come in to clean daily and you can have towels changed when you wish. Elevators are quick and nice. Overall very impressed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel adjacent to the university. Quiet and ciean. Will stay here again for sure.
Stayed 3 nights in Apr 2025