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The Magnum Hotel, Sunderland City, Sure Collection by Best Western

3.0 star property

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Photo gallery for The Magnum Hotel, Sunderland City, Sure Collection by Best Western

Desk, blackout curtains, iron/ironing board, WiFi
Daily to-go breakfast for a fee
Front of property
Standard Room, 1 Double Bed, Accessible, Bathtub | Desk, blackout curtains, iron/ironing board, WiFi
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Timber Beach Road, Sunderland, England, SR5 3XG
  • Place, Herrington Country Park
    ‪6 min drive‬
  • Place, Stadium of Light
    ‪7 min drive‬
  • Place, University of Sunderland
    ‪7 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪40 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking (with Two Single SofaBeds)

Desk, blackout curtains, iron/ironing board, WiFi

Executive Room, 1 King Bed, Non Smoking (with Two Single SofaBeds)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Single Sofabed)

Family Room, 1 King Bed, Non Smoking (with Single Sofabed) | Desk, blackout curtains, iron/ironing board, WiFi

Family Room, 1 King Bed, Non Smoking (with Single Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub | Desk, blackout curtains, iron/ironing board, WiFi

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room) | Desk, blackout curtains, iron/ironing board, WiFi

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, WiFi

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, WiFi

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

The Magnum Hotel, Sunderland City, Sure Collection by Best Western

Along with self parking, this smoke-free hotel has a 24-hour front desk and free newspapers. WiFi in public areas is free.
The Magnum Hotel, Sunderland City, Sure Collection by Best Western offers 63 accommodations with a hairdryer and blackout curtains. Satellite televisions are provided.

Bathrooms include a combined bath/shower unit. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at The Magnum Hotel, Sunderland City, Sure Collection by Best Western, you'll be close to Stadium of Light. Free WiFi in public areas, breakfast (surcharge) and self-parking (surcharge) are available.
  • Free Wi-Fi in some public areas
  • To-go breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include luggage storage
  • 15 minutes by car from Northumbria University and 5 minutes from Stadium of Light
The Magnum Hotel, Sunderland City, Sure Collection by Best Western offers its guests complimentary newspapers in the lobby. Public spaces have free WiFi. Parking is available for a fee.

This 3-star Sunderland hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (GBP 5 per day)
  • Limited on-site self parking

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 9:30 AM for a fee: GBP 7 for adults and GBP 4 for children

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: GBP 10
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 7 for adults and from GBP 4 for children
  • Uncovered self-parking fee: GBP 5 per day
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-in fee: GBP 10
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Sunderland Hotel
Comfort Inn Sunderland
Magnum Hotel Sunderland
The Magnum Hotel Sunderland, Sure Hotel Collection by BW Hotel

The Magnum Hotel, Sunderland City, Sure Collection by Best Western Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 192 out of 428 reviews
Rating 8 - Good. 145 out of 428 reviews
Rating 6 - Okay. 43 out of 428 reviews
Rating 4 - Poor. 24 out of 428 reviews
Rating 2 - Terrible. 24 out of 428 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really helpful and friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good reception team. Good location.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rosalie

Liked: Cleanliness, staff & service, amenities
Very pleasant helpful staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Very clean room, helpful and friendly staff. Good location
Stayed 1 night in Jan 2026
Verified

8/10 Good

richard

Liked: Cleanliness, staff & service
Plent of parking. Room was clean and tidy. Nice deep bath. Reception lady was outstanding.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and room was clean and very comfortable.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was amazing.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Jorjane

Liked: Staff & service
Let me tell you the Customer service is wonderful! However, there were no soap, shower gel and shampoo. All empty! the breakfast was free wonderful continental breakfast. Fresh breakfast sandwiches and omelettes.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Motor Parts Direct

Liked: Cleanliness, staff & service
Receptionist was welcoming and helpful(half price parking so don’t pay before you check in) Room was ok - old premier inn? - for a budget hotel it’s ok, creaky floorboards and whoever was upstairs seemed to be practising their Cossack dancing but not the fault of the hotel.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Satyadeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stuff look after yourself breakfast could’ve been better but a nice basic hotel, lovely place to stay otherwise shame that you’ve gotta pay for your parking
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good and the staff helpful and friendly. It is sited on a retail park away from the centre, with adjacent retail stores. The adjacent building is boarded up and in decay which gives a poor impression. The hotel is clean internally. Outside parking area and the path to retail units is strewn with rubbish, which needs attention by whoever is responsible
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Iain

Liked: Staff & service
Staff were fantastic. The hotel is a little bit run down needs a bit of a upgrade and a bar and it would be great.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

HIRITJIUA KATUUO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay and the staff were very kind and friendly.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

dragan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing service , food and prices.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely room, comfy bed and facilities available. staff were very friendly and helpful, so close to the retail park and easy 3-4 minute walk to the bus stop to get into the city centre.we will be back.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding hotel

The hotel staff were very polite and cheerful really enjoyed my stay would definitely stay again
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities

Will return

Nice comfortable stay, helpful staff
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities
Good
Stayed 7 nights in Dec 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Magnum Hotel Sunderland is a little
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Stuart

Liked: Cleanliness
The room was clean enough, staff were courteous, there was no key available for the room due to software issues when we arrived. Overall ok but expected more
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Emillie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, rooms are clean and comfy. Staff very friendly and helpful!
Stayed 1 night in Nov 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Good
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sly

Liked: Cleanliness, amenities, property conditions & facilities
Nobody at check in when we arrived so waited for 20 minutes outside. The receptionist later explained that she was also doing the rooms and there was no longer a device to let her know we were waiting, hotel needs to employ more cleaners! Very professional receptionists both morning and evening!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful. Breakfast was good .They also do meals through outt the day. Great location for Sunderland game about half hour walk on cycle path. Or jump on the park and ride
Stayed 1 night in Sep 2025