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Holiday Inn Express Newcastle Gateshead by IHG

Property class: 3

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Photo gallery for Holiday Inn Express Newcastle Gateshead by IHG

A Holiday Inn Express building with a prominent sign, brick facade, and a tower with a clock.
A hotel lobby with leather sofas, a reception desk, and a bar area.
A hotel reception area with a curved counter, a clock, a bar with liquor bottles, and a blue wall with a sign.
A breakfast area with a buffet setup, including bowls of cereal and a coffee station.
A modern lounge area with a sectional sofa, round tables, and comfortable chairs.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Clasper Way, Newcastle-upon-Tyne, England, NE16 3BE
  • Place, Derwenthaugh Country Park
    ‪12 min walk‬
  • Place, Metrocentre
    ‪18 min walk‬
  • Place, Blaydon Leisure Centre
    ‪19 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

A hotel room with a large bed, a bedside table with a phone, a red chair, and a wooden cabinet.

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(53 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

A hotel room with two single beds, a wooden headboard, bedside tables with lamps, and a nightstand with a phone.

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(25 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

A hotel room with a large bed, a bedside table with a phone, a red chair, and a wooden cabinet.

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room (with Free Hot Breakfast)

A white pillow on a bed with a wooden headboard.

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

A hotel room with a large bed, a desk with a chair, a television, a wardrobe, and a window with curtains.

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(16 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

A hotel room with two beds, a desk, a television, and a window with curtains.

Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Holiday Inn Express Newcastle Gateshead by IHG

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room and a 24-hour front desk are on-site.
Holiday Inn Express Newcastle Gateshead by IHG offers 134 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Newcastle Gateshead by IHG. During your stay, you'll be within walking distance of Metrocentre. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine while dining at Great Room lounge
  • Amenities include a front desk safe, a meeting room and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Metrocentre and 6 minutes from Chinatown
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi.

The business-friendly Holiday Inn Express Newcastle Gateshead by IHG also features a vending machine, coffee/tea in common area, and a front desk safe. Free self parking is available.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

Guests are served a free continental breakfast.
Great Room lounge – This lobby lounge specialises in international cuisine and serves dinner and light fare. A children's menu is available. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room lounge

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newcastle Metrocentre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Hotel Holiday Inn Express Newcastle - Metro Centre
Holiday Inn Express Newcastle - Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metrocentre
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre
Express Newcastle Metro Centre

Holiday Inn Express Newcastle Gateshead by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 595 out of 1003 reviews
Rating 8 - Good. 293 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 8 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff were lovely
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent and the parking was safe and and loads of parking spaces as well
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

CHOI YUK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good free breakfast and free parking
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, breakfast very good, room clean & comfortable, staff very welcoming & helpful.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Duncan Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely four days with you. Atmosphere was friendly and welcoming and the facilities met our needs!
Stayed 4 nights in May 2026
Verified review

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice and quiet, bed very comfortable and breakfast very good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , friendly staff, lovely breakfast.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, quick check in, clean, quiet, lovely breakfast included……free parking.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Simeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Great location for visiting family
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a night or two. Very clean and staff very friendly. Breakfast was as expected.
Stayed 1 night in May 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a cheap break. All good, breakfast was aversge
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet
Stayed 1 night in May 2026
Verified review

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Handy for fhe metro centre, staff friendly and helpful. Room smelled a bit like dog - it's pet friendly so not that surprising. I stay here regulary, it's a good stop off for travelling further south and good value for money.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gentleman working at reception was so kind, helpful, funny and responsive - plus the room was great and comfortable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay all facilities excellent as ever!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Isaac

Liked: Cleanliness, staff & service, amenities
I enjoyed my stay
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Sandie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed pre going on the ferry was a great location and excellent hotel . Would defo stay again
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

John

Liked: Cleanliness, staff & service
Cold breakfast. Stayed at the liverpool hotel on duke street this one is not in the same league. Staff were excellent room ok. Parking good.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Elizabeth Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, lovely clean hotel Good choice of breakfast and very friendly helpful staff
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Noor Azela

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel too
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and nice few days stay only breakfast was little let down as very greasy and well cooked bacon and sausages and no soya milk as being lactose intolerant person which was let down.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
Room clean, staff friendly, breakfast wonderful!
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Tomasz

Staff great,supse friendly but the hotel quite old.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
check in staff were excellent. hotel was clean and quiet , buffet breakfast very good as always
Stayed 2 nights in Dec 2025