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Holiday Inn Express Newcastle Gateshead by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Newcastle Gateshead by IHG

Desk, laptop workspace, iron/ironing board, free cots/infant beds
Exterior
Meeting facility
Lobby lounge
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Clasper Way, Newcastle-upon-Tyne, England, NE16 3BE
  • Place, Intu
    ‪16 min walk‬
  • Place, St. James' Park
    ‪7 min drive‬
  • Place, Quayside
    ‪7 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(34 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(13 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(18 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

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Exterior

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About this property

Holiday Inn Express Newcastle Gateshead by IHG

Hotel with free breakfast, near Intu
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room and a 24-hour front desk are on-site.
Holiday Inn Express Newcastle Gateshead by IHG offers 134 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Newcastle Gateshead by IHG. During your stay, you'll be within walking distance of Intu. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine while dining at Great Room louge
  • Amenities include a front desk safe, a meeting room and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 1-minute drive from Intu and 6 minutes from Chinatown
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi.

The business-friendly Holiday Inn Express Newcastle Gateshead by IHG also features a vending machine, coffee/tea in common area, and a front desk safe. Free self parking is available.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

Guests are served a free continental breakfast.
Great Room louge – This lobby lounge specialises in international cuisine and serves dinner and light fare. A children's menu is available.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newcastle Metrocentre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Hotel Holiday Inn Express Newcastle - Metro Centre
Holiday Inn Express Newcastle - Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metrocentre
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre
Express Newcastle Metro Centre

Holiday Inn Express Newcastle Gateshead by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 586 out of 1002 reviews
Rating 8 - Good. 307 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another very comfortable stay

Very comfortable room, nice bathroom facilities. Welcoming, friendly staff. Excellent breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

shelagh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was given a wheel chair connecting room which was not needed or asked for?
Stayed 1 night in Jun 2025

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel, always stay here because it has accessible rooms. Very clean , excellent staff , good breakfast and easy parking. Convenient for the A1.
Stayed 2 nights in Jun 2025

10/10 Excellent

Samantha

Stayed 1 night in May 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walk in shower! USB by bed. Good breakfast. Very clean, great.
Stayed 1 night in Jun 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stopover

We stayed here for the third time in a few years and on the whole we were happy with it. The receptionist wasn't very friendly on our arrival and we felt unwelcome which isn't usual for here. Although the room had a fan and the curtains had been closed it was still very warm indeed. The fan was so noisy we had to turn it off during the night in order to get to sleep so it was very hot. We took the duvet out of the cover in order to be a bit cooler. The bed seemed smaller in width than I remember it.
Stayed 1 night in Jun 2025

10/10 Excellent

Yang

Stayed 1 night in Jun 2025

10/10 Excellent

Ray

Stayed 3 nights in Jun 2025

8/10 Good

HARRY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was just fine the staff was polite and caring there was nothing to dislike a great stay this was the second time at the hotel and will be back
Stayed 3 nights in Jun 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

james

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Our room car
Stayed 1 night in Jun 2025

10/10 Excellent

allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Hojjat

Stayed 4 nights in May 2025

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Good value
Stayed 1 night in May 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the room, comfortable and clean. Liked the breakfast options. Liked the staff.
Stayed 5 nights in May 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and excellent service
Stayed 1 night in May 2025

6/10 Okay

Hock Chuan

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
The hotel room reasonable size facility very good for accessibility to town centre. It could be better if there was an offer for room slippers as I feel the carpet in my room wasn't very clean and I feel very uncomfortable walking barefoot in the room. Room 312 .
Stayed 2 nights in May 2025

8/10 Good

Geoffrey

Liked: Cleanliness, property conditions & facilities, room comfort

4 night stay

We were greeted on arrival by a friendly employee who handled our check-in efficiently and quickly giving us all the information we needed. Our room smelt fresh and was spacious and very clean. We found the bed comfortable, but missed that it was not kingsize. Breakfasts were buffet style and there was sufficient choice but there could have been more flexibility over rhe offering ( only scrambled egg for example). Overall, it was good value and met all needs.
Stayed 4 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely little Hoilday Inn Express

Lovely staff, that was start to finish. Everyone friendly, helpful and courteous. Would stay here again. Thank you.
Stayed 1 night in May 2025

6/10 Okay

Nathan W

Stayed 5 nights in May 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good
Stayed 1 night in May 2025

10/10 Excellent

mr peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where it was situated close to metro centre Gateshead
Stayed 1 night in May 2025

10/10 Excellent

Terence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very quiet hotel witbin striki g distance of central Newcastle
Stayed 1 night in May 2025