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Holiday Inn Sunderland – City Centre by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Sunderland – City Centre by IHG

Exterior
Exterior
Point of interest
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Keel Square, Sunderland, England, SR1 3DS
  • Place, University of Sunderland
    ‪4 min walk‬
  • Place, Sunderland Empire
    ‪6 min walk‬
  • Place, Stadium of Light
    ‪9 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪29 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(34 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Sunderland – City Centre by IHG

Hotel with a restaurant, 5-minute walk to Sunderland Empire
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Change of towels is available on request
Holiday Inn Sunderland – City Centre by IHG offers 120 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 50-inch LED televisions come with satellite channels and pay-per-view films. Bathrooms include a shower.

This Sunderland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Sunderland – City Centre by IHG. During your stay, you're just a quick walk from Sunderland Empire. Free WiFi in public areas, a restaurant and a gym are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from Sunderland Empire and 6 minutes on foot from University of Sunderland
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

WiFi is free in public spaces. The business-friendly Holiday Inn Sunderland – City Centre by IHG also features a fitness centre, a front desk safe, and a lift.

This 4-star Sunderland hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Holiday Inn Sunderland – City Centre by IHG has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 per person
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Sunderland – City By Ihg
Holiday Inn Sunderland an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Hotel
Holiday Inn Sunderland – City Centre an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Sunderland
Holiday Inn Sunderland – City Centre by IHG Hotel Sunderland

Reviews

Holiday Inn Sunderland – City Centre by IHG Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 229 out of 331 reviews
Rating 8 - Good. 69 out of 331 reviews
Rating 6 - Okay. 21 out of 331 reviews
Rating 4 - Poor. 3 out of 331 reviews
Rating 2 - Terrible. 9 out of 331 reviews

Reviews

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely clean hotel with just a couple of minus points. The breakfast was very mediocre, hard overcooked eggs, dry overcooked bacon and cheap sausages. No parking, but there is a multi story nearby that cost £18.80 for the night. That to me is expensive.
Stayed 1 night in Aug 2025

8/10 Good

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff very polite and extremely comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once again this hotel has lived up to its friendly reputation and hospitality. Rooms are so comfortable you get a good nights sleep, breakfast was amazing, great selection and hot. Shops could not be any more conveniently located.
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Very comfortable and modern hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Great Stay

The Sunderland Holiday Inn staff were wonderful. I had a bad fall at the theatre and when I got back they couldn’t have been more kind and helpful, especially Kieran. He offered to take me to A&E but I did not want to go. He bathed my wound and found a plaster for it. I cannot remember the name of the other receptionist but she was equally as kind and helpful. If there one downside, it was that the bedroom was very cold and had limited refreshments. Apart from that the room was very clean and the bed was comfortable and I enjoyed my stay immensely.
Stayed 1 night in Jul 2025

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location.

Modern, clean, freindly, very convenient for exploring town. Top marks to all the staff i encountered, would happily here stay again.
Stayed 1 night in May 2025

8/10 Good

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay again.

Grest stay, cant praise all the staff enough. Thank you.
Stayed 1 night in May 2025

8/10 Good

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost top marks

Great hotel. Staff very pleasant and helpfull. Good breakfast. Unfortunately no parking on site which was a little inconvenient.
Stayed 1 night in May 2025

10/10 Excellent

Oliver

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Pamela

Liked: Cleanliness
Disliked: Amenities
Staff unavailable. Restaurant unavailable.
Stayed 3 nights in May 2025

10/10 Excellent

Maria Teresa

Stayed 2 nights in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Booked for a family. Very centrally located and very friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff at this Hotel, only downside was the noisy Aircon which kept me awake for a while, (we were on 3rd floor above the vents).
Stayed 1 night in Jun 2025

10/10 Excellent

Eleanor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for short stay
Stayed 1 night in Jun 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Will

Stayed 1 night in Jun 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is new, clean, modern, extremely comfortable, has a gym, a bar and close to all local shops and food outlets.
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025