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Hotel Express Newcastle Gateshead

2.5 star property

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Photo gallery for Hotel Express Newcastle Gateshead

Individually decorated, individually furnished, laptop workspace
Lobby
Shower, free toiletries, hair dryer, bathrobes
Lobby
Family Room, Ensuite | Individually decorated, individually furnished, laptop workspace

Reviews

6.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Cuthbert St, Gateshead, England, NE8 1AF
  • Place, Utilita Arena Newcastle
    ‪15 min walk‬
  • Place, The Glasshouse
    ‪18 min walk‬
  • Place, Quayside
    ‪5 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪22 min drive‬

Room options

View all photos for Double Room, Ensuite

Individually decorated, individually furnished, laptop workspace

Double Room, Ensuite

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room, Ensuite

Individually decorated, individually furnished, laptop workspace

Twin Room, Ensuite

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Ensuite

Family Room, Ensuite | Individually decorated, individually furnished, laptop workspace

Family Room, Ensuite

  • 17 sq m
  • 3 bedrooms
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room, Ensuite ( Room)

Individually decorated, individually furnished, laptop workspace

Triple Room, Ensuite ( Room)

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Shared Bathroom

Individually decorated, individually furnished, laptop workspace

Triple Room, Shared Bathroom

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Shared Bathroom

Individually decorated, individually furnished, laptop workspace

Double Room, Shared Bathroom

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom | Individually decorated, individually furnished, laptop workspace

Single Room, Shared Bathroom

  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room, Shared Bathroom (Triple 1 Double/1 Single)

Family Room, Shared Bathroom (Triple 1 Double/1 Single) | Individually decorated, individually furnished, laptop workspace

Family Room, Shared Bathroom (Triple 1 Double/1 Single)

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Shared Bathroom

Individually decorated, individually furnished, laptop workspace

Twin Room, Shared Bathroom

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, Ensuite (Sleeps 6)

Executive Suite, Ensuite (Sleeps 6) | Individually decorated, individually furnished, laptop workspace

Executive Suite, Ensuite (Sleeps 6)

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Beds
  • Free Wi-Fi

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About this property

Hotel Express Newcastle Gateshead

Self parking, a microwave in a common area and a fridge in a common area are available at this hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and express check-out are on-site.
Hotel Express Newcastle Gateshead offers 19 accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes desk chairs. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Express Newcastle Gateshead. During your stay, you'll be within walking distance of Quayside. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • English breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from St. James' Park and a few minutes from Quayside
Hotel Express Newcastle Gateshead offers its guests a vending machine, tour/ticket assistance, and a garden. WiFi is free in public spaces. Hotel Express Newcastle Gateshead also features concierge services, room service (during limited hours), and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Gateshead hotel.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, covered parking on site (GBP 3 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 7 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 7 per person
  • Covered self-parking fee: GBP 3 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
Property Registration Number 09475683

Property is also known as

Hotel Express Ltd. Gateshead
Express Ltd. Gateshead
Express Ltd.
Hotel Express Newcastle
Express Newcastle Gateshead
Hotel Hotel Express Newcastle Gateshead Gateshead
Gateshead Hotel Express Newcastle Gateshead Hotel
Hotel Hotel Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Gateshead
Express Newcastle
Hotel Express Ltd.
Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Hotel
Hotel Express Newcastle Gateshead Gateshead
Hotel Express Newcastle Gateshead Hotel Gateshead

Hotel Express Newcastle Gateshead Reviews

Reviews

6.0
Rating 10 - Excellent. 70 out of 381 reviews
Rating 8 - Good. 93 out of 381 reviews
Rating 6 - Okay. 57 out of 381 reviews
Rating 4 - Poor. 57 out of 381 reviews
Rating 2 - Terrible. 104 out of 381 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, amenities
Easy yo book Lots of great hotels and Save as you stay a nice bonus thsnkuou
Holiday inn at Gateshead Newcastle
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities
Yes the staff were very helpful from when we arrived would stay again in same room just need to put curtains on other window and sort the radiator
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Maisie

Liked: Staff & service
Disliked: Cleanliness, amenities
floor 4 stink of weed, the room had holes in the ceiling and the remote for the tv didn’t work at all the window had a crack in it
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mark

Friendly staff and an excellent location
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Siobione J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

It was a good experience and worth the money! The staff are great and the location is convenient due to local transport.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place to stay specially for the value! Have been before and no doibt will go again
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Kim

Liked: Property conditions & facilities
The hotel was very basic but met our needs, no restaurant for evening meal and breakfast was not to our liking
Stayed 2 nights in Aug 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap Hotel great location to city centre
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff were lovely, clean and nice hotel
Stayed 1 night in May 2023
Verified

6/10 Okay

Philip

Had to ask reception to switch heating in room off as heating wasn,t adjustable in room. Otherwise, pleasant stay as usual. Thank you.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Catherine

Liked: Staff & service
Disliked: Property conditions & facilities
It was basic but worked for the short stay. The staff were excellent, very helpful
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Siobione J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overall!

It was really nice the room was very clean, a great stay!
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Dale

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and dangerous, mould everywhere. Faulty electrics. Turned hairdryer on, sparks then lost all power on the floor. Sleeping on concrete is more comfortable than the beds. Do not stay here.
Stayed 1 night in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money, clean shared bathroom. Good location and pleasant staff
Stayed 1 night in May 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's was comfortable no problems.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Martin

Liked: Cleanliness, staff & service
Very small room, no hanging space Terrible breakfast
Stayed 1 night in Sep 2025
Verified

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A decent place to stay

A well-kept hotel in a pretty good location, just over 20 mins from Newcastle city centre.
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Julie

Disliked: Cleanliness, property conditions & facilities, room comfort
Didn't have breakfast. The room was awful with EXTREMELY dirty carpets- I wouldn't put my bare feet on them. The room was really basic and needed a complete overhaul. The bathroom was cold and had a wobbly toilet seat, a sloping glass shelf you couldn't use and hadnt been refurbished in years. You have to pay for parking, although this wasn't mentioned when I booked. The only redeeming feature was that the reception staff were very helpful.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Shloime

Liked: Staff & service
Disliked: Cleanliness, amenities
The room was disgusting. The beds were old and bumpy, not comfortable at all. The floor was dirty smelly and no toilet in the room
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Anthony

Disliked: Cleanliness, property conditions & facilities

Fixer up

The place is a little run down. Needs work to bring it up to a good standard
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service
Very nice friendly staff on Reception, Sahil and Mir. The hotel served its3purpose for5 hours to sleep
Stayed 1 night in Feb 2025
Verified

8/10 Good

Rohan

Liked: Staff & service, property conditions & facilities, room comfort
It was good
Stayed 2 nights in May 2025
Verified

8/10 Good

alan

Liked: Cleanliness, staff & service, room comfort

Great for price.

For £40 i couldnt fault it.polite enough clean and tidy bedding and towels were fresh. And is was quiet.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Muhammad Usama Tauqeer

Experience

Overall it was an average experience because hotel rooms are bit old and washrooms are small.
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Nicola

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

People using drugs in the car park Room very unclean and nothing like photos that are all false Room smelt of cigarette smoke . Refused to stay there
Stayed 3 nights in Sep 2025