Maldron Hotel Newcastle

4.0 star property
VIP Access

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Photo gallery for Maldron Hotel Newcastle

Exterior
Reception
Hypo-allergenic bedding, in-room safe, laptop workspace
In-room dining
Breakfast, lunch, dinner served; garden views

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Newgate Street, Newcastle-upon-Tyne, England
  • Place, Chinatown
    ‪1 min walk‬
  • Place, St. James' Park
    ‪3 min walk‬
  • Place, Castle Keep
    ‪9 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Double Room

9.2 out of 10
Wonderful
(49 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Single

8.8 out of 10
Excellent
(31 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Executive King

7.6 out of 10
Good
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Twin Room

8.8 out of 10
Excellent
(18 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Junior Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Maldron Hotel Newcastle

Hotel with a restaurant, steps from Chinatown
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and dry cleaning are on-site.
Maldron Hotel Newcastle offers 265 air-conditioned accommodations with a safe and an iron/ironing board. 32-inch flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Maldron Hotel Newcastle. During your stay, you're just a quick walk from St. James' Park. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy garden views while dining at Grain & Grill Restaurant
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, 4 meeting rooms and laundry facilities
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Chinatown and 3 minutes on foot from St. James' Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. 4 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Maldron Hotel Newcastle also features a vending machine, a garden, and coffee/tea in common area.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Grain & Grill Restaurant – Overlooking the garden, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Grain & Grill Bar – On-site bar. Open daily.
Red Bean Roastery Coffee – This coffee shop serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Grain & Grill Bar
  • Grain & Grill Restaurant
  • Red Bean Roastery Coffee

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For bookings of 10 people or more, this property charges GBP 100 bond per room on arrival against damages and / or noise disruption to other guests which is refundable on departure providing there has been no issues during the stay.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12 for adults and from GBP 6 for children
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Maldron Hotel Newcastle Newcastle-upon-Tyne
Maldron Newcastle Newcastle-upon-Tyne
Maldron castle castleuponTyne
Maldron Hotel Newcastle Hotel
Maldron Hotel Newcastle Newcastle-upon-Tyne
Maldron Hotel Newcastle Hotel Newcastle-upon-Tyne

Maldron Hotel Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 727 out of 1096 reviews
Rating 8 - Good. 248 out of 1096 reviews
Rating 6 - Okay. 73 out of 1096 reviews
Rating 4 - Poor. 26 out of 1096 reviews
Rating 2 - Terrible. 22 out of 1096 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Keith

Stayed 2 nights in Nov 2025

10/10 Excellent

Grant

Stayed 2 nights in Nov 2025

2/10 Terrible

Richie

Liked: Cleanliness, amenities, property conditions & facilities
On arrival the main entrance was cordoned off and we couldn’t find an alternative way into the hotel. After 15 mins of wandering up and down the street we asked a person nearby if they knew another way into the hotel. We were told to go ‘round the back, we still couldn’t find our way in. Eventually we were ushered through a restaurant and in to the reception. Terrible lack of signage whilst works were ongoing.
Stayed 1 night in Nov 2025

10/10 Excellent

Darren

Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room Promot remedial action when flush stuck open in the loo. Nice food for dinner .
Stayed 3 nights in Nov 2025

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room
Stayed 1 night in Sep 2025

10/10 Excellent

Naif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern hotel
Stayed 2 nights in Nov 2025

6/10 Okay

Yvonne

Beds were quite high and I could have done with a step ladder to get on the bed, temperatures of the room waa difficult to manage, and you needed an engineering degree to work the showers. The key to the room also stopped working in the morning before you checked out. Despite this the hotel waa nice and clean, the staff were polite, and it was well positioned for the local amenities, including train station. I would stay a gain.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Staff very helpful Room very clean Good sound proofing Nice relaxing bar Tasty breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities
Great first time experience in this hotel. Friendly and helpful staff, clean room and good food in the restaurant. Prime location, would definitely stay again
Stayed 1 night in Nov 2025

8/10 Good

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was very spacious however in room 333, there was mold on the sheets at the bottom. Also, having no hairdryer in each room was disappointing and the lighting when applying makeup was very poor
Stayed 1 night in Nov 2025

10/10 Excellent

Natasha, Preston

Liked: Cleanliness, amenities, property conditions & facilities
Good size room and really friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Francis

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best city centre hotel in my opinion, and value for money. High standards of cleanliness and professionalism, no negatives at all.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tarpit

Stayed 1 night in Nov 2025

10/10 Excellent

Eddie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Stayed 1 night in Oct 2025

10/10 Excellent

Alannah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was very modern
Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Stayed 2 nights in Aug 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great stay. Very clean. Comfy bed. Friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Hannah

Stayed 1 night in Oct 2025

10/10 Excellent

Elanie

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Immaculate room. Great location.
Stayed 1 night in Oct 2025

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
It was a great hotel friendly, clean, bed comfy
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Staff were very helpful, I was able to check into my room 2h early and check our 2h late (late checkout fee). Room was large, cold (as I like it) with plenty of plugs including USB on the sockets. Breakfast was good. The best was comfortable.
Stayed 2 nights in Oct 2025

8/10 Good

Kain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is my go to hotel every time I stay in Newcastle. Similar prices to other hotels in the area but the breakfast, staff and free biscuits in the room make it my favourite
Stayed 1 night in Oct 2025