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Maldron Hotel Newcastle

4.0 star property
VIP Access

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Photo gallery for Maldron Hotel Newcastle

Relax in a shaded outdoor seating area surrounded by lush greenery and modern architecture.
Welcome to our reception area, featuring a contemporary design with geometric patterns and a central reception desk.
Guests can enjoy a beautifully set table with matching chairs in this communal dining space.
Relax in a serene space with a large bed, bedside table, and comfortable chair.
Experience the modern architecture of Maldron Hotel, featuring clean lines and a geometric design.

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Newgate Street, Newcastle-upon-Tyne, England
  • Chinatown
    ‪1 min walk‬
  • St. James' Park
    ‪3 min walk‬
  • Quayside
    ‪16 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive King

Executive King | 1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Executive King

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Family Room

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Executive Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Single

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Deluxe Double Single

8.6 out of 10
Excellent
(22 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Deluxe Double Room

9.2 out of 10
Wonderful
(38 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Deluxe Twin Room

8.8 out of 10
Excellent
(13 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Maldron Hotel Newcastle

Eco-certified hotel with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and dry cleaning are on-site.
Maldron Hotel Newcastle offers 265 air-conditioned accommodations with a safe and an iron/ironing board. 32-inch flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Maldron Hotel Newcastle. During your stay, you're just a quick walk from St. James' Park. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy garden views while dining at Grain & Grill Restaurant
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, 4 meeting rooms and laundry facilities
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Chinatown and 3 minutes on foot from St. James' Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. 4 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. The eco-certified Maldron Hotel Newcastle also features a vending machine, a garden, and coffee/tea in common area.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Grain & Grill Restaurant – Overlooking the garden, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Grain & Grill Bar – On-site bar. Open daily.
Red Bean Roastery Coffee – This coffee shop serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Grain & Grill Bar
  • Grain & Grill Restaurant
  • Red Bean Roastery Coffee

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
For bookings of 10 people or more, this property charges GBP 100 bond per room on arrival against damages and / or noise disruption to other guests which is refundable on departure providing there has been no issues during the stay.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12 for adults and from GBP 6 for children
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Maldron Hotel Newcastle Newcastle-upon-Tyne
Maldron Newcastle Newcastle-upon-Tyne
Maldron castle castleuponTyne
Maldron Hotel Newcastle Hotel
Maldron Hotel Newcastle Newcastle-upon-Tyne
Maldron Hotel Newcastle Hotel Newcastle-upon-Tyne

Maldron Hotel Newcastle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1015 reviews
Rating 8 - Good. 232 out of 1015 reviews
Rating 6 - Okay. 66 out of 1015 reviews
Rating 4 - Poor. 20 out of 1015 reviews
Rating 2 - Terrible. 19 out of 1015 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Wayne

Stayed 1 night in Apr 2025

10/10 Excellent

Abiyot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Sandra

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Usha

Stayed 1 night in Apr 2025

8/10 Good

Kaye

Travelled with partner
Liked: Amenities, property conditions & facilities
Location was good, room was clean and functional. However room was not serviced when specifically requested. Bathroom had no shower gel. This was replaced when reception informed. However staff stepped over dirty wet towels to do so but didnt replace towels or service room. Arrived early and asked to store bags, were given option to check in early as room ready. When said that would be great, wanted to charge £50 even though room was ready.
Stayed 2 nights in Mar 2025

2/10 Terrible

Katrina

Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, comfy room

Stayed here for two nights.Good location in Newcastle close to all local amenities. Didn’t really get to use any of the hotel facilities as we were out all day/night but all looked very good. Room was nice decent size, serviced daily. Staff were friendly. Arrived early and room was ready so that was very good.
Stayed 2 nights in Apr 2025

6/10 Okay

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent. Room and all areas spotless. Room dark and mirrors too far from light to shave. Only 4 small milk sachets. Shower room door opens onto shower entrance. No where to dry towels.
Stayed 1 night in Apr 2025

10/10 Excellent

Pauli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. Definitely recommend
Stayed 1 night in Apr 2025

6/10 Okay

Louise

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Damien

Business traveller
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Geoffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lucked out on our 3rd stay at Maldron and ended up with an enormous room! Chose the online checking in option which saved time, and was easy once shown how by a friendly member of front of house staff. Close to the train station and bars which is what we wanted. We will be back for a fourth stay!
Stayed 1 night in Apr 2025

8/10 Good

Mike

Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Stayed 2 nights in Apr 2025

10/10 Excellent

Maria, Streatley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Thank you.
Stayed 3 nights in Apr 2025

10/10 Excellent

IVOR

Stayed 2 nights in Apr 2025

10/10 Excellent

Dion

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Garry

Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

First time staying here and we definitely will again. The check in was easy, the bed was comfortable, the pillow was so soft and comfy. The room was clean and had everything for a nights stay. The check out was easy and in a good location in the city too. Thank you.
Stayed 1 night in Apr 2025

10/10 Excellent

carolyn

Clean tidy room and I requested a room at the back and that’s what I got. Friendly desk staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

8/10 Good

Kier

Stayed 1 night in Mar 2025

8/10 Good

Kier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a very lovely stay for the carabao cup celebrations, staff and hotel were all perfect, as was the use of the robot room service which was the cherry on top for my 6 year old son. I would have given a 5 star review but have been left with a sour taste in my mouth on departure, as we were informed the hotel no longer offers discounts on parking despite both the carpark signage and the Maldron hotels website both stating it does, just feel very misled.
Stayed 1 night in Mar 2025