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Sandman Signature Newcastle Hotel

4.0 star property

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Photo gallery for Sandman Signature Newcastle Hotel

Exterior
Point of interest
Reception
Breakfast, lunch, dinner served; Fusion cuisine
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD
  • Place, St. James' Park
    ‪1 min walk‬
  • Place, Chinatown
    ‪2 min walk‬
  • Place, The Gate
    ‪3 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Stadium View

Standard Room, 1 King Bed, Stadium View | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Stadium View

8.4 out of 10
Very good
(84 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Sofa Bed, Kitchenette

Accessible bathroom

Studio, 1 King Bed, Sofa Bed, Kitchenette

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette | Accessible bathroom

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

8.2 out of 10
Very good
(15 reviews)
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Suite, 1 King Bed, Kitchenette, Balcony

Executive Suite, 1 King Bed, Kitchenette, Balcony | Pillow-top beds, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed, Kitchenette, Balcony

7.8 out of 10
Good
(12 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette | Pillow-top beds, in-room safe, desk, blackout curtains

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 King Bed, Bunk Beds, Kitchenette

Family Suite, 1 King Bed, Bunk Beds, Kitchenette | Pillow-top beds, in-room safe, desk, blackout curtains

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

Accessible bathroom

Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
Maldron Hotel Newcastle
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,105 reviews
The price is CHF 84
includes taxes & fees
12 Mar - 13 Mar
Maldron Hotel Newcastle

About this property

Sandman Signature Newcastle Hotel

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. Fridges and microwaves are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sandman Signature Newcastle Hotel. During your stay, you're just a quick walk from St. James' Park. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Enjoy Fusion cuisine while dining at Shark Club Gastro Bar
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from St. James' Park and a 4-minute drive from Quayside
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Sandman Signature Newcastle Hotel.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Shark Club Gastro Bar – This restaurant specialises in Fusion cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 19 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Shark Club Gastro Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Renovations and closures

The following facilities are closed for Christmas Day:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 15 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20.00 for adults and from GBP 7.50 for children
  • Off site parking fee: GBP 19 per day (0.5 mi away; open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 15 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel
Sandman Newcastle
Sandman Newcastle Hotel
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastle Newcastle-upon-Tyne
Sandman Signature Newcastle
Sandman Signature Newcastle Newcastle-upon-Tyne
Signature Hotel Newcastle
Signature Newcastle
Signature Sandman Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle
Sandman Signature Newcastle Hotel Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Sandman Signature Newcastle Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 516 out of 1004 reviews
Rating 8 - Good. 237 out of 1004 reviews
Rating 6 - Okay. 140 out of 1004 reviews
Rating 4 - Poor. 73 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Adam

Stayed 1 night in Sep 2025

8/10 Good

Laura

Stayed 1 night in Nov 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Oct 2025

8/10 Good

Ryan

Stayed 1 night in Nov 2025

6/10 Okay

Niamh

Liked: Room comfort
We stayed in a double room facing St James Park stadium. The noise from the stack bar/nightclub was very disruptive from around 7.30 into the late night. Unfortunately we could not move to the other side of the building which I understand is quieter. If you’re booking I recommend asking for a room that side if you need to sleep. Black mould in bathroom needs to be attended to also in room 505
Stayed 2 nights in Nov 2025

6/10 Okay

dean

Travelled with group
Liked: Cleanliness, staff & service, amenities
Location is good, room was good, staff pleasant but only 1 lift working made getting to our room trouble some. Breakfast was ok
Stayed 2 nights in Nov 2025

10/10 Excellent

Lewis

Stayed 1 night in Nov 2025

10/10 Excellent

Zoe

Business traveller
Liked: Cleanliness, staff & service
Clean. Staff were lovely gave me a choice of floor with what rooms were available
Stayed 1 night in Nov 2025

4/10 Poor

Mathew

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Stuart

Stayed 1 night in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Everything as expected
Stayed 1 night in Nov 2025

6/10 Okay

Steve

Business traveller
Liked: Cleanliness, staff & service
One lift still not working since last stay. Long waits to get to and from room or 9 flights of stairs! 1 lift is insufficient
Stayed 1 night in Oct 2025

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great room and hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Chris

Stayed 1 night in Nov 2025

10/10 Excellent

Barbara

Stayed 1 night in Nov 2025

6/10 Okay

Joanne

Liked: Staff & service
Disliked: Room comfort
Hotel location was spot on for shopping, bars restaurants etc. staff were very pleasant. Room was a little on the snug side (not a big deal) my biggest complaint was the shower. The water was only luke warm (which will be the reason I won’t be returning ) Also the room was quite cold. Noise from road was to be expected being based beside a main road.
Stayed 2 nights in Nov 2025

6/10 Okay

Maureen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room, very noisy during the night with traffic outside, window seemed a bit past their best
Stayed 1 night in Nov 2025

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and tidy. A friendly place and close to the start of the Great North Run which was ideal. Nice views of St. James Place.
Stayed 1 night in Sep 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent hotel, fabulous accommodation, very clean and cosy.
Stayed 1 night in Nov 2025

10/10 Excellent

CRAIG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work stay
Stayed 1 night in Nov 2025

6/10 Okay

Steve

Business traveller
Liked: Staff & service
Disliked: Amenities
Hotel very tired and lift still not working four weeks on from last stay. I had to wait 15 minutes for lift to get to breakfast. USB charge points in the room also not working which left me with a flat battery on phone. Not as good as other hotels in Sandman estate and needs attention.
Stayed 1 night in Nov 2025

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness
Booked an aparthotel, with a washing machine, because I knew I would be wanting to do washing after we had been travelling. The room was up the lift then through a door and down a staircase (so in between floors on the side). We had 2 very large suitcases and carry on, so it was annoying having to lug them down a staircase. It was even more annoying that I unpacked everything, got all our dirty clothes and went to use the washing machine and it didn't work. After advising reception, who spoke to maintenance - who advised they were waiting on a part for that machine. They moved me to another room, so I had to repack everything and lug the suitcases down another 2 flights of stairs. To be fair, the receptionist, found me a room straight away, and did ask if I wanted help to pack up and move, but I declined. The room was ok - there was only a heater in the bedroom, so I found it a little cool in the lounge area. On the upside, I did leave my iPad in the room after I left, and contacted the hotel, who advised that they had found it. I ordered Royal mail to pick it up and the hotel packaged it up for me. The bed was also comfortable. The hotel was central, so it was a convenient place to stay.
Stayed 4 nights in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
We were given Room 204 near the lifts. Upon entry we discovered that we had been given a room with an assisted bathroom. There was an assisted shower, part of which was in the process of collapse. The sink was too small and we couldn't fill the kettle because the spout hit the tap every time. Other than that the bed was fine. I would have taken it further had we stayed two nights instead.
Stayed 1 night in Nov 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities
Room great and clean, eventhough very small
Stayed 1 night in Nov 2025