Reserved based on listing description as a harbor view. The unit we were assigned overlooked a parking lot. Unit was otherwise a standard condo. Enjoyed the roof deck. The water pressure in the shower was annoyingly poor.
First, and foremost, the unit was not harbor front and did not have a view. The property description and photos clearly show a harbor front property with great water views, but this is dishonest.
When I contacted the owner about this issue his response was as follows:
"Im sorry Gary. While I dont guarantee a harbor view I do my best to accommodate all my guests, however I am at the mercy of the management. I have several guests this weekend who have been given inferior units, and one that has to move tomorrow. Unfortunately, once you're checked in there is nothing that I can do."
Not helpful and contrary to the property description.
Secondly, the property is low quality, a step above a Motel 6, maybe equal to a Quality Inn type. Furnishings and finishes are inferior, much like you may find in a cheap roadside motel or dorm room. The fake veneer on some of the cabinet doors was actually peeling off.
We had just come from New York City and Southampton, both higher priced areas that Newport, where we stayed in similarly priced rooms which were INFINITELY better.
I will say that the location along the harbor front is outstanding!
Buyer beware. One can find a much better property in Newport.
The unit had all we needed for our stay. The toilet should be checked as the flapper and chain need repairs. Clerk checking us in was not clear on the parking situation, it was unclear to us if we had parking, as he told us "first come, first serve".
Overall we had a great time and would stay at this resort again.
VRBO ad says "enjoy Newport harbor from your picture window." The owner does NOT guarantee the view in the rental agreement (placement of unit, view, floor, or furnishings) ; so be sure you understand that you aren't assured of that view! I highly recommend the VRBO ad state "harbor view, IF AVAILABLE." The manager shared my disappointment and gave me a bottle of wine - nice touch but not the harbor view I had my heart set on!
Room exactly as featured, it was very clean and spacious and perfect location right near downtownâŠalso had a beautiful view of the water. Overall great experience.
The VRBO listing said that we âwould enjoy Newport harbor from your picture windowâ. The profile included 3+ photos of the harbor view. Our view was a parking lot. I believe that we are entitled to a partial refund.
We really enjoyed our stay. The location can't be beat and the accommodations. There was everything you needing and the kitchenette was more complete than we expected, so you can cook complete meals if you'd like. The view was great and the rooftop was perfect for sunset (but there was a lot of bird droppings). Lastly, communication with the host was great! We'd certainly stay here again!
Bill was very responsive and attentive to all our questions. The location of the property was perfect. The unit was just right for my family. And the service at the hotel was extremely attentive and accommodating. I would definitely stay here (and book through Bill) again.
This is a great property located in the heart of Newport. Perfect for families who need a little more space and flexibility to eat and relax as needed during their stay.