4/10 Poor
Debbie
12 Jan 2026
I booked this for my mum and dad for my dad’s birthday. There was a dirty sock on the floor in their room when they arrived so clearly had not been fully cleaned, The room was supposed to be deluxe and wasn’t so they complained at reception. They gave them a different room hours later as there wasn’t a room ready and the dressing table/desk was covered in dust. They couldn’t get into the spa as was too busy, They left a shirt in the wardrobe and the hotel have told them they will have to pay £10 for this to be returned Not the service you would expect from a 4 star hotel

Debbie
Stayed 1 night in Dec 2025



































