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Holiday Inn Express Niagara-On-The-Lake by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Niagara-On-The-Lake by IHG

Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Property amenity
Lobby sitting area
Exterior
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
524 York Road, Niagara-on-the-Lake, ON, L0S1J0
  • Place, Niagara College Niagara-on-the-Lake Campus
    ‪11 min walk‬
  • Place, Outlet Collection at Niagara
    ‪13 min walk‬
  • Place, Royal Niagara Golf Club
    ‪2 min drive‬

Room options

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(154 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.8 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

9.8 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(190 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

9.2 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,003 reviews
The price is CHF 108
includes taxes & fees
11 May - 12 May
Hilton Garden Inn Niagara-on-the-Lake

About this property

Holiday Inn Express Niagara-On-The-Lake by IHG

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and concierge services are on-site. Housekeeping is available on request.
Holiday Inn Express Niagara-On-The-Lake by IHG offers 104 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Niagara-On-The-Lake by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Niagara College Niagara-on-the-Lake Campus. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have really good things to say about the accommodation, from the comfy beds and cleanliness to the spaciousness and overall comfort
  • 12 minutes by foot from Niagara College Niagara-on-the-Lake Campus and a 2-minute drive from Outlet Collection at Niagara
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express Niagara-On-The-Lake by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 6 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 2300 square feet (214 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Niagara-On-The-Lake by IHG. Free self parking is available.

This 3-star Niagara-on-the-Lake hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,300 square feet of conference space
  • 24-hour business centre
  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Niagara-On-The-Lake Hotel
Inn Express NiagaraOnThe
Express Niagara On The By Ihg
Holiday Inn Express Niagara On The Lake
Holiday Inn Express Niagara On The Lake by IHG
Holiday Inn Express Niagara-On-The-Lake by IHG Hotel
Holiday Inn Express Niagara On The Lake an IHG Hotel

Holiday Inn Express Niagara-On-The-Lake by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1267 out of 1745 reviews
Rating 8 - Good. 370 out of 1745 reviews
Rating 6 - Okay. 56 out of 1745 reviews
Rating 4 - Poor. 26 out of 1745 reviews
Rating 2 - Terrible. 26 out of 1745 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jamar

Liked: Cleanliness, amenities, property conditions & facilities
Great room!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Antonio

Business traveller
Staff was great, attentive,friendly ready to help in any way they could. Breakfast was very good, fresh plenty of items displayed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Patrick, Oshawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel and its location. We stay here every time we come to Niagara. 3 or 4 times a year.
Stayed 1 night in Jan 2026

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was in an excellent location to the outlet mall. The staff were all very friendly and room was clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Stayed 1 night in Dec 2025

10/10 Excellent

Clover

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great, the food was great. I enjoyed my stay, would like to return.
Stayed 3 nights in Dec 2025

8/10 Good

Ryan

Stayed 1 night in Jan 2026

10/10 Excellent

Tasnuva

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, helpful staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Amrita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean comfortable room, great breakfast and pool. Staff very helpful and friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Allison

Liked: Cleanliness, amenities, property conditions & facilities
Room-spotless excellent customer service
Stayed 1 night in Jan 2026

10/10 Excellent

tracey

Stayed 1 night in Dec 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
Great my go too on our way home for the holidays.
Stayed 1 night in Dec 2025

8/10 Good

Sunki

Liked: Cleanliness, staff & service, amenities
Staff was really friendly. But the shoewer room glass slider was malfunctioning (i couldn't close it because it slides open automatically). But overall a chill place to stay
Stayed 2 nights in Dec 2025

8/10 Good

Nicholas

Stayed 1 night in Jan 2026

10/10 Excellent

Lori

Stayed 1 night in Dec 2025

8/10 Good

Onur

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and pool.
Stayed 1 night in Dec 2025

10/10 Excellent

emraida

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Jonel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room spacious/well stocked. Dislikes barn doors on bathrooms especially when opening is large and passerby's can see person on toilet. Suggest opening be narrower. Alcohol dispensers in building seemed empty (x3 in lobby area)
Stayed 1 night in Dec 2025

10/10 Excellent

Chung Hon Johann, Unionville

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great room
Stayed 1 night in Dec 2025

4/10 Poor

Catherine

Travelled with family
Liked: Amenities, property conditions & facilities
The room was not too bad but it could have been vacuumed better. The heater was not working and we had to call for someone to fix it. Breakfast could be improved. We had to wait for food to be replenished …planning based on the number of guests could be improved. We had to check out early and went to the front desk to request early check out (we went Friday morning requesting to check out Saturday morning instead of Sunday) the front desk lady was polite and sought guidance from her supervisor…the supervisor didn’t even bother to come and speak to us..instead she told the lady to tell us that we will be charged the full fee because we had booked via Expedia..that if we had booked directly with the hotel they wd have given us credit for the one night we were not staying there. I find this to be astounding. So if guests are penalized for booking with Expedia, why then do they have the agreement or partnership with Expedia? Where is the customer care???
Stayed 3 nights in Dec 2025

10/10 Excellent

W-Maureen

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, very clean. Good breakfast. Nice staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Joy Ann Patrice, Oshawa

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, well maintained, friendly staff. Good for its price. Always coming back to this hotel.
Stayed 1 night in Dec 2025

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean. Breakfast can be improved
Stayed 1 night in Dec 2025