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Quality Hotel & Suites At The Falls

2.5 star property

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Photo gallery for Quality Hotel & Suites At The Falls

A hot tub with a view of a brick building, two white chairs, and a potted plant.
A hotel entrance with a sign reading "Quality Hotel & Suites by Choice Hotels."
A restaurant entrance with glass doors, a black mat, and signs for Papa John's and Old Falls Street Burgers.
An indoor swimming pool with lounge chairs and a potted plant.
A restaurant interior with high ceilings, exposed beams, and a mix of natural and artificial lighting. Tables and chairs are arranged for dining.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
240 1st Street, Niagara Falls, NY, 14303
  • Place, Old Falls Street
    ‪1 min walk‬
  • Place, Conference Center Niagara Falls
    ‪2 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪6 min walk‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a telephone, and a framed picture on the wall.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a lamp, a chair, a small kitchenette, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Non Smoking

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a bed, two bedside lamps, a wooden nightstand, and two framed pictures on the walls.

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

A hotel room with two beds, a desk with a lamp, a chair, a small kitchenette, and a framed picture on the wall.

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Queen Beds, Nonsmoking

In-room safe, desk, blackout curtains, iron/ironing board

2 Queen Beds, Nonsmoking

  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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includes taxes & fees
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About this property

Quality Hotel & Suites At The Falls

Along with 2 restaurants, this hotel has an indoor pool and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a hot tub and coffee/tea in a common area. Housekeeping is available on request.
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and a hot tub are on site.
Our customers tell us they can't get enough of Quality Hotel & Suites At The Falls's great location. During your stay, you're just a quick walk from Niagara Falls State Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Old Falls Street and Niagara Falls Culinary Institute
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Quality Hotel & Suites At The Falls offers its guests an indoor pool and a hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Quality Hotel & Suites At The Falls. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Niagara Falls hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Legends Bar – On-site bar. Guests can enjoy drinks at the bar. Open daily.
Papa John's – This restaurant specialises in American cuisine. Open daily.
Old Falls St. Burgers – On-site bistro. Open daily.
We Proudly Brew – On-site coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 20 per night); discounts available
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Old Falls St. Burgers
  • Papa John's
  • We Proudly Brew

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
  • Only dogs are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 19.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 474 out of 1690 reviews
Rating 8 - Good. 362 out of 1690 reviews
Rating 6 - Okay. 363 out of 1690 reviews
Rating 4 - Poor. 239 out of 1690 reviews
Rating 2 - Terrible. 252 out of 1690 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room for the one night stay - great morning breakfast offered.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay for the value.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, Pet Friendly, Welcoming Staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Faviola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Hotel amenities on point. Clean room, close to all the attractions. You really don’t have to leave the hotel for any of your needs.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, amenities
The front staff was amazing! So friendly and welcoming
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast could have been a little more but everyone was really nice it was clean no bed bugs
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sultan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They could do better with breakfast
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kaylan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super friendly. The location was great! It's like a 3 minute walk to the border. I would definitely return here again.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was nice,
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Adrianna

Liked: Amenities
The hot tub and pool were great and we were happy with the room once we got a room key that worked (it took two tries).
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Grace

Disliked: Cleanliness, property conditions & facilities
There’s no daily housekeeping and the breakfast is not that great
Stayed 3 nights in May 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Staff was polite and courteous.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Idris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

leila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wss very clean and comfortably. The hot tub could be a little warmer. The bar was closed. The breakfast was perfect. The gift was close. The staffing was excellent The place was very comfortable and clean. I will give them 4 and half star.⁰
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great -- Dave was excellent at the front desk
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Anh Tuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no specific comments. it's good overall
Stayed 1 night in Apr 2026
Verified review

8/10 Good

DINA MARIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, staff very friendly and helpful. The pool was clean but coolish, hot tub nice. Parking was free and didn't have any issue with getting in. We had some issue with the key cards and were offered a change of room, but the staff were willing to let us in whenever we needed it and we declined the change. Minimal hot breakfast but was fresh. Located near the falls and shopping/restaurants. Would stay again
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained, with great signage. The parking left a bit to be desired, but the proximity to the Falls more than made up for it. Our room was large, well appointed and clean. The beds are new, though some of the fixtures could use updating. The front desk staff upon check in was very kind, welcoming and warm. He even remembered me by name when I went down later on to retrieve my Doordash order. Very affordable, and would recommend to anyone looking to spend time in Niagara Falls.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities
Very clean,friendly staff,everything perfect,on point. Love Quality inn Hotel and Suites
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

amy

Liked: Cleanliness, property conditions & facilities
Perfect location for the falls!
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Christina

Liked: Cleanliness, staff & service
Very friendly
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Tarley

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, great staff and amenities.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, Comfortable beds, kind staff.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Ashwanth

Liked: Cleanliness, property conditions & facilities
The room was spacious, clean, well kept.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, amenities
Breakfast was great. Hot tub and pool were very nice. Staff was extremely friendly. Room was clean. Only thing was in the middle of the night, we heard a bunch of water (we thought) right outside our window. In the morning when we got up, we saw that the whole window bay was soaked and roof above it was leaking. It didn't affect our stay as we were leaving anyway.
Stayed 1 night in Apr 2026