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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Premium bedding, desk, iron/ironing board, free cots/infant beds
View from property
Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free cots/infant beds
Lobby
Premium bedding, desk, iron/ironing board, free cots/infant beds

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
5234 Ferry Street, Niagara Falls, ON, L2G1R5
  • Place, Clifton Hill
    ‪5 min walk‬
  • Place, Niagara SkyWheel
    ‪5 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪11 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪35 min drive‬

Room options

View all photos for Exterior Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Exterior Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Upgrade)

Room, 2 Queen Beds, Accessible, Non Smoking (Upgrade) | Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

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About this property

Quality Inn & Suites

Hotel with an indoor pool, 6-minute walk to Clifton Hill
This smoke-free hotel features an indoor pool, self parking and a 24-hour front desk. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a computer station, express check-out and a fireplace at reception.
Quality Inn & Suites offers 59 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 50-inch Smart televisions come with digital channels. Bathrooms include baths or showers and hairdryers.

This Niagara Falls hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you're just a quick walk from Clifton Hill. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a computer, multilingual staff and a fireplace at reception
  • Within a 10-minute walk of Clifton Hill and Skylon Tower
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. For a fee, parking is available.

This Niagara Falls hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
Hooters Niagara – On-site restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Restaurants on site

  • Hooters Niagara

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • In a national park

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: CAD 30
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 22 October 2025 to 31 January 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
  • Hallway
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 20 per night (in/out privileges)
  • Early check-in fee: CAD 30 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)
  • Rollaway bed fee: CAD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Inn Niagara Falls
Quality Niagara Falls
Quality Inn & Suites Hotel
Quality Inn & Suites Niagara Falls
Quality Inn & Suites Hotel Niagara Falls

Quality Inn & Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 195 out of 1000 reviews
Rating 8 - Good. 241 out of 1000 reviews
Rating 6 - Okay. 222 out of 1000 reviews
Rating 4 - Poor. 161 out of 1000 reviews
Rating 2 - Terrible. 181 out of 1000 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Patrick

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

hiba

Travelled with family
Sofa bed was not comdortable,.king.bed comfy and clean. Bathroom clean, carpet.needs to be changed.
Stayed 2 nights in Oct 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good Just wasn’t please being told that parking was extra
Stayed 2 nights in Oct 2025

8/10 Good

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente si quieres viajar con niños, esta a 5 minutos caminando a Clifton Hill y a 13 minutos caminando al parque Victoria donde se ven las cataratas y se pueden ver las cataratas iluminadas. En resumen , buena opción pero si se debe especificar en el anuncio que no incluye estacionamiento gratuito. Osea que si hay estacionamiento pero que se debe pagar . Nosotros pagamos por 1 dia completo 22 Cad incluido taxes.
Stayed 1 night in Oct 2025

8/10 Good

Joshua

Liked: Staff & service
Disliked: Cleanliness
Great location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay and enjoyed our vacation
Stayed 4 nights in Sep 2025

8/10 Good

Salvacion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great location. Near and walkable to most of the tourist spot. Thank you for accommodating our request and we had a nice stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Henrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good stay and good enough for our trip
Stayed 2 nights in Sep 2025

6/10 Okay

Pinay farmer

Travelled with family and small children
Disliked: Cleanliness, staff & service
The customer service was terrible she was so busy talking on her phone hiding behind door before she entertain us. I was dissapointed because i did not know that the one i booked is outside the hotel "exterior" so its like we are sleeping in the motel its not clean at all . I have 2 kids with me i wanted to upgrade or change room but the attendant is not being helpful she left us and keep talking with her phone. I will never go back to this hotel.
Stayed 1 night in Oct 2025

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holes in the sheets hair in the bed was not happy did not stay. Got a refund hotel.com help me out with that not the hotel.
Stayed 1 night in Oct 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Staff were very friendly and respectful, everything was clean. For the negative points I would say that the rooms need a better air system since we can't open the windows, the lack of oxygen during my sleep made me wake up with a strong dizziness every morning until I went to the first floor were the air from outside gave me the oxygen my head needed. For breakfast I would say to add hard-boiled eggs as another breakfast option because omelette or pancakes as main option after the second day it's tiring.
Stayed 3 nights in Sep 2025

8/10 Good

Yussuf

Stayed 1 night in Sep 2025

4/10 Poor

Sai bharath kumar

Stayed 1 night in Sep 2025

2/10 Terrible

Crystal

Stayed 2 nights in Sep 2025

8/10 Good

Thair

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2025

10/10 Excellent

seongjung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Clayton Hill. Lot of beautiful restaurant with good food and very safe in the night.
Stayed 4 nights in Sep 2025

6/10 Okay

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service
Free breakfast! Central location, walkable to Clifton Hills and the Falls. It's definitely nothing fancy but we just needed a place to stay for the night. Parking is an extra $25. Staff was SUPER friendly!
Stayed 1 night in Sep 2025

10/10 Excellent

Alyshia

Over priced for basic but hotel had average amenities and the beds were weird bouncy feel, not very comfy as I thought they looked in adverstised photos.
Stayed 1 night in Sep 2025

8/10 Good

Adlyn

Travelled with family
Liked: Staff & service
Disliked: Amenities
Excellent breakfast options. Close to everything. Friendly staff
Stayed 2 nights in Sep 2025

8/10 Good

Josh

Travelled with group
Liked: Cleanliness, staff & service, amenities
Had to fix my own door handle. Loose set screw and staff had no idea how to fix it. It was a great location. For a ball team for the weekend this place works.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert, Orleans

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant and helpful. At times the parking seemed to be inadequate. Overall a decent hotel in a decent location.
Stayed 4 nights in Sep 2025

8/10 Good

Ashley

Travelled with partner
Liked: Amenities, property conditions & facilities
They have a nice working people
Stayed 4 nights in Sep 2025