Quality Inn & Suites

2.5 star property

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Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free cots/infant beds
Free daily continental breakfast
Indoor pool
Premium bedding, desk, iron/ironing board, free cots/infant beds
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

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5234 Ferry Street, Niagara Falls, ON, L2G1R5
  • Clifton Hill
    ‪5 min walk‬
  • Fallsview Casino
    ‪11 min walk‬
  • Fallsview Indoor Waterpark
    ‪11 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

Exterior Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites

Hotel with free breakfast, a short walk to Clifton Hill
This smoke-free hotel features an indoor pool, self parking and a 24-hour front desk. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a computer station, express check-out and a fireplace at reception.
Quality Inn & Suites offers 59 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 50-inch Smart televisions come with digital channels. Bathrooms include baths or showers and hairdryers.

This Niagara Falls hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you're just a quick walk from Clifton Hill. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a computer, multilingual staff and a fireplace at reception
  • Within a 10-minute walk of Clifton Hill and Niagara SkyWheel
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. For a fee, parking is available.

This Niagara Falls hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Hooters Niagara – On-site restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Restaurants on site

  • Hooters Niagara

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • In a national park

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: CAD 30
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 20 per night (in/out privileges)
  • Early check-in fee: CAD 30 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)
  • Rollaway bed fee: CAD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Inn Niagara Falls
Quality Niagara Falls
Quality Inn & Suites Hotel
Quality Inn & Suites Niagara Falls
Quality Inn & Suites Hotel Niagara Falls

Quality Inn & Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 184 out of 949 reviews
Rating 8 - Good. 229 out of 949 reviews
Rating 6 - Okay. 214 out of 949 reviews
Rating 4 - Poor. 150 out of 949 reviews
Rating 2 - Terrible. 172 out of 949 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Katarzyna

Disliked: Cleanliness
.
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

8/10 Good

Roland

Stayed 3 nights in May 2025

8/10 Good

BOATENG

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in May 2025

8/10 Good

Giovanni

Travelled with family
Liked: Cleanliness, property conditions & facilities
All good and friendly staff.
Stayed 2 nights in May 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities
Overall good experience
Stayed 1 night in May 2025

4/10 Poor

Tanos

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Need renovations, toilet leaking, shower door won’t close, broken drawers, limited towels, ….mattresses uncomfortable….
Stayed 1 night in May 2025

10/10 Excellent

Raul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Syed R

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐ 1/5 — If I could give zero stars, I would. This place should be studied by scientists as a black hole for quality. I don’t know how this “hotel” is still in business unless it’s secretly a social experiment testing how much humans can endure before snapping. Let’s start with the room. It smelled like a mix of mildew, mystery meat, and broken dreams. The carpet looked like it had survived a flood—and lost. The bed? Imagine sleeping on a pile of springs and regrets. I’m pretty sure I woke up with tetanus. The sheets were stained (with what? I refuse to guess), and I’m fairly certain the pillow tried to crawl away on its own. The bathroom was a war crime. The shower had two settings: arctic death and lava rain. The faucet screeched like a banshee every time you turned it on, which matched the ambiance perfectly since the walls were so thin I could hear my neighbor crying themselves to sleep every night. Now, the “amenities”—ha! The pool was drained and filled with leaves, the gym consisted of a broken treadmill and an exercise ball that had given up on life, and the continental breakfast? A stale bagel, one sad banana, and a coffee pot that dispensed pure disappointment. Staff? If you could find them, they greeted you like you just insulted their ancestors. One guy at the front desk actually rolled his eyes so hard I thought he might pass out. Final verdict: If you’re ever stranded here, sleep in your car. Actually, sleep in a ditch. It will be cleaner, quieter, and less
Stayed 1 night in May 2025

8/10 Good

Michael

Travelled with family
Liked: Room comfort

Comfortable beds

We enjoyed our stay. Beds were very comfortable but I was surprised that staying in the main building was almost $100 more for 2 night stay? We stayed across from the main building which was fine….but still.
Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Staff & service, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Kapil

Disliked: Cleanliness, staff & service, property conditions & facilities
Don't offer this property, other property near by this more better options in low price
Stayed 1 night in May 2025

10/10 Excellent

Cedrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for, for 70$ this was super clean and cozy place to stay
Stayed 2 nights in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025

6/10 Okay

Keith

Liked: Cleanliness, staff & service
.
Stayed 4 nights in May 2025

8/10 Good

Suleira

Liked: Room comfort
Stayed 4 nights in May 2025

6/10 Okay

Joanne

Travelled with family
Liked: Cleanliness
You get what you pay for..
Stayed 1 night in May 2025

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charge extra for parking $20 per night , rooms are ok not great ..
Stayed 2 nights in May 2025

6/10 Okay

Aaron

Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay.
Stayed 2 nights in May 2025

2/10 Terrible

Sarah

Travelled with group
Disliked: Cleanliness, property conditions & facilities
We checked into our room. Absolutely disgusting huge brown stains all over the walls and on the carpet. We asked to switch rooms and they said we would have to pay $130 to change rooms. After asking for our money back to go somewhere else they were willing to change our room. It took a maintenance person to come see the stains to believe the condition of the room. Very disappointed with this hotel and the customer service
Stayed 2 nights in May 2025

10/10 Excellent

Malcolm

Travelled with group
Liked: Amenities, property conditions & facilities
Great location, nice clean and big rooms.
Stayed 1 night in May 2025

8/10 Good

Lydia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Not a bad little spot for the price. Room was up to standard and was clean. Had a couple of hiccups but staff were quick to correct. Was a little noisy at night, but expected in a tourist area. Overall I would stay here again.
Stayed 1 night in May 2025

8/10 Good

Alpesh

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

8/10 Good

ERNESTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for the price

The people were very nice, the hot water in the shower took time to get out....thanks
Stayed 4 nights in Apr 2025