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Sheraton Fallsview Hotel

Property class: 4

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Photo gallery for Sheraton Fallsview Hotel

A woman relaxing in a bathtub with a view of a waterfall.
Creator video
A water park with a large multi-colored water slide, a pool area with lounge chairs, and palm trees.
A breakfast table with a variety of dishes, drinks, and a pitcher, set against a backdrop of a scenic view of a waterfall.
A view of a waterfall, a park with a circular plaza, and a city skyline in the background.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Gym

Explore the area

View in a map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Place, Clifton Hill
    ‪1 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪3 min walk‬
  • Place, Casino Niagara
    ‪3 min walk‬

Room options

View all photos for Room, 2 Queen Beds (Interior View)

A hotel room with a large bed, a bedside table with a lamp, a framed picture on the wall, a wardrobe, and a mirror.

Room, 2 Queen Beds (Interior View)

7.0 out of 10
Good
(199 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, City View

A hotel room with a large bed, a bedside table with a lamp, a framed picture on the wall, a wardrobe, and a mirror.

Room, 1 Queen Bed, City View

8.4 out of 10
Very good
(99 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, City View

A hotel room with a bed, a chair, a desk, a lamp, and a window with a view of a Ferris wheel and buildings.

Room, 1 King Bed, City View

8.4 out of 10
Very good
(41 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(254 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Park View)

Room, 2 Queen Beds (Park View) | Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Park View)

7.8 out of 10
Good
(135 reviews)
  • Park view
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed (American Fallsview)

A modern hotel room with a large window, a bed, a chair, and a lamp.

Room, 1 Queen Bed with Sofa bed (American Fallsview)

8.6 out of 10
Excellent
(32 reviews)
  • Water view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (American Fallsview)

A modern hotel room with two beds, a dining table, and a balcony with a view.

Room, 2 Queen Beds (American Fallsview)

8.6 out of 10
Excellent
(210 reviews)
  • Water view
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub (American Fallsview)

A hotel room with two beds, a desk, and a view of the city.

Room, 2 Queen Beds, Bathtub (American Fallsview)

8.8 out of 10
Excellent
(176 reviews)
  • Water view
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Fallsview)

A hotel room with two beds, a desk, and a view of the city.

Room, 2 Queen Beds, Balcony (Fallsview)

8.6 out of 10
Excellent
(184 reviews)
  • Water view
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Fallsview, High Floor)

A hotel room with two beds, a desk, and a view of the city.

Room, 2 Queen Beds, Balcony (Fallsview, High Floor)

9.0 out of 10
Wonderful
(134 reviews)
  • Water view
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Fallsview)

Room, 1 King Bed, Balcony (Fallsview) | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony (Fallsview)

9.0 out of 10
Wonderful
(157 reviews)
  • Water view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Whirlpool, Fallsview, High Floor)

A modern hotel room with a large bed, a desk, a chair, a floor lamp, and a view of the outdoors.

Room, 1 King Bed, Balcony (Whirlpool, Fallsview, High Floor)

9.0 out of 10
Wonderful
(166 reviews)
  • Water view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Whirlpool, Fallsview, High Floor)

A modern hotel room with a large bed, a desk, a chair, a floor lamp, and a view of the outdoors.

Room, 1 King Bed with Sofa bed, Balcony (Whirlpool, Fallsview, High Floor)

9.0 out of 10
Wonderful
(8 reviews)
  • Water view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Fallsview)

A modern hotel room with a large bed, a desk, a chair, a floor lamp, and a view of the outdoors.

Room, 1 King Bed with Sofa bed, Balcony (Fallsview)

8.8 out of 10
Excellent
(13 reviews)
  • Water view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sheraton Fallsview Hotel

This smoke-free hotel features 2 restaurants, a full-service spa and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool and a 24-hour fitness centre are on-site. Housekeeping is available on request.
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Christienne Fallsview Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the breakfast at Sheraton Fallsview Hotel. During your stay, you're just a quick walk from Clifton Hill. You'll find features such as free WiFi in public areas and a free casino shuttle, plus 2 restaurants.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Massimo’s Italian, a fine-dining restaurant that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the water park with a waterslide or swim in the indoor and seasonal outdoor pools
  • Indulge with hot stone massages, body treatments or aromatherapy at Christienne Fallsview Spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym, mini golf and bicycles to rent
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Steps from Queen Victoria Park and Oakes Garden Theatre
  • Free casino shuttle service
Sheraton Fallsview Hotel offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 18 meeting rooms. A casino, an indoor pool, and a children's pool are also featured at the family-friendly Sheraton Fallsview Hotel. For a fee, parking is available.

This 4-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Massimo’s Italian – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Fallsview Buffet – This buffet restaurant only serves dinner. Open daily.
On-site venue No. 3 – This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby – This wine bar only serves dinner. Open daily.
Starbucks – This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 39 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free casino shuttle
  • Parking on site (CAD 50 per night; includes in/out privileges)
  • Valet parking on site (CAD 70 per night; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square foot of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

More

  • 22 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 36.95 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 42.95 for adults and from CAD 21.48 for children
  • Fee for in-room wireless Internet: CAD 39 per day (rates may vary)
  • Self-parking fee: CAD 50 per night (in/out privileges)
  • Valet parking fee: CAD 70 per night (in/out privileges)
  • Rollaway bed fee: CAD 36.95 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 3985 out of 7090 reviews
Rating 8 - Good. 1505 out of 7090 reviews
Rating 6 - Okay. 748 out of 7090 reviews
Rating 4 - Poor. 383 out of 7090 reviews
Rating 2 - Terrible. 469 out of 7090 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, right in the heart of the Falls attractions
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, clean and high end with an amazing view.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, near everything.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Dolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best views of the falls without a doubt, lovely spacious rooms with everything you need, great staff and convenient location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Aimin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, property conditions & facilities
Very clean room, comfortable bed, check in was great, housekeeper was great. Definitely would stay again!!!!’
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Treneka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay park and walk close to everything
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff..we had a great time.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view & close to all of the attractions!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Chia-Hao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location to the falls and close to the entertaiment.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time with a perfect view.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very wonderful place
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lheidys

Great hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, near a lot of good stuff.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very accomodating & had all necessary amenities. Great location & helpful staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, beautiful, spacious rooms!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities
Nearby amenities are good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room, great location, helpful staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing, room was absolutely amazing. Area was perfect.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Tiat Leng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the waterfalls. Breakfast was great with the same view.
Stayed 1 night in May 2026
Verified review

8/10 Good

Mariha

Liked: Cleanliness, amenities, property conditions & facilities
It was really nice!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Yousif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great from a to z
Stayed 2 nights in May 2026