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Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property
VIP Access

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Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Lobby
Restaurant
Lobby
Deluxe Room, 1 King Bed, Jetted Tub | Premium bedding, in-room safe, individually decorated
Front of property – evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
5195 Magdalen St, Niagara Falls, ON, L2G 3S6
  • Place, Clifton Hill
    ‪3 min walk‬
  • Place, Casino Niagara
    ‪8 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪10 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Steam Shower

9.6 out of 10
Exceptional
(216 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Steam Shower

9.4 out of 10
Exceptional
(81 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Bed Suite

Two Queen Bed Suite | Premium bedding, in-room safe, individually decorated

Two Queen Bed Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub | Premium bedding, in-room safe, individually decorated

Two Queen Beds with pullout and jetted tub

9.4 out of 10
Exceptional
(8 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Sterling Inn & Spa - an Ontario's Finest Inn

This smoke-free hotel features a full-service spa, a restaurant and a health club. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna and self parking. Housekeeping is available on request.
Sterling Inn & Spa - an Ontario's Finest Inn offers 41 air-conditioned accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the free breakfast at Sterling Inn & Spa - an Ontario's Finest Inn. During your stay, you're just a quick walk from Clifton Hill. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free continental breakfast offered
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Treat yourself to body wraps, facials or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have really good things to say about the accommodation, from the comfy beds and cleanliness to the overall comfort and spaciousness
  • Just a 3-minute walk from Clifton Hill and 9 minutes on foot from Casino Niagara
Sterling Inn & Spa - an Ontario's Finest Inn offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

A business centre, a meeting room, and limo/town car service are available. Spa services, a terrace, and a vending machine are also featured at the business-friendly Sterling Inn & Spa - an Ontario's Finest Inn. Parking is available for a fee.

This 4-star Niagara Falls hotel is smoke free.

Guests are served a free continental breakfast.
Sterling Inn & Spa - an Ontario's Finest Inn has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (CAD 18 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tours

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1884 out of 2291 reviews
Rating 8 - Good. 299 out of 2291 reviews
Rating 6 - Okay. 70 out of 2291 reviews
Rating 4 - Poor. 18 out of 2291 reviews
Rating 2 - Terrible. 20 out of 2291 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Valerie

Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Everything was wonderful. Awesome staff and very clean room.
Stayed 1 night in Dec 2025

10/10 Excellent

Su-Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and the rooms were very spacious, clean, and comfortable. The fresh brewed coffee in the lobby was a really nice touch. The complimentary breakfast was delicious and exceeded expectations.
Stayed 1 night in Dec 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and beautiful rooms, such nice staff and amazing breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, great breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, seemless check in, spotless room.. Spa is a must, amazing staff and Excellent RMTs (Tim and Sandra). I did not try the AG restaurant. Overall, this place corms very recommeded for a romantic getaway
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay, staff were incredible
Stayed 1 night in Dec 2025

10/10 Excellent

Sheena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Continental Breakfast in bed each morning was an wonderful addition to our stay. The property was beautifully decorated for the holiday. The staff was very welcoming. The hotel is in the Clifton Height area so it is close to everything. This was our 2nd time in Niagara and by far our best stay. The Hilton was nice in the summer but the Sterling was intimate. We will be back.
Stayed 4 nights in Dec 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
From the moment we walked through the door to the mornjng we checked out, everything was perfect.
Jetted tub and a full shower
King size bed was super comfortable
Spacious room.
Stayed 1 night in Dec 2025

10/10 Excellent

Suzanne

Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Wife and I had a great stay at the Sterling Inn! The breakfast in the morning was amazing!
Stayed 1 night in Nov 2025

10/10 Excellent

Magdalena

Stayed 1 night in Dec 2025

10/10 Excellent

Wayne

Stayed 1 night in Dec 2025

8/10 Good

Ritu

Liked: Cleanliness, amenities, property conditions & facilities
I love every bit of it, the receptionist who checked me in was really sweet and helpful. The service was exceptional, They upgraded me to a room with Jacuzzi, I enjoyed my stay except at checkout time I was half an hour late(It’s an inn and spa, people come to relax) and there were 6 different people knocking at my room, I couldn’t even have my breakfast in peace. The check in time is 4pm, you get room for less than 24 hrs, Hotels need to relax a bit on check out timings.
Stayed 1 night in Dec 2025

10/10 Excellent

Said

Travelled with family
Liked: Cleanliness
Excellent customer service 🌸
Stayed 1 night in Nov 2025

10/10 Excellent

Donna, INDIANAPOLIS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A treat having room service breakfast for free & served a delightful spread of breakfast items! French press coffee, crossiant, jellies, yogurt, oj, egg with choice of being made. The spa shower was delightful too. Fireplace, music, far enought away from mainstream, but not far from tourist fun places.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and we were upgraded upon to a superior room. Staff was friendly and helpful! Would highly recommend!
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Stayed 1 night in Dec 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities
Friendly staff, had a fantastic stay
Stayed 1 night in Nov 2025

10/10 Excellent

Miriam

Liked: Cleanliness, amenities, property conditions & facilities
All staff were friendly and professinal. The room exceeded my expectations with the fireplace and lounge area. They know what excellent service entails.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jaismeen

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Dec 2025

10/10 Excellent

Enah Mae

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing especially Ms. Juliet. She was so welcoming and even gave tips on how I can make the most out of my Niagara visit. The room was spacious and clean and I was very happy that they had free toiletries and slippers, which is not common for most Western hotels. I’m Asian and having free toiletries and slippers is a standard. So I appreciate Sterling for that. Also, the breakfast was delicious, especially the yogurt. Best yogurt I had in my life.
Stayed 1 night in Nov 2025

8/10 Good

rufina

Liked: Cleanliness, staff & service, amenities
Clean room, amenities breakfast in bed
Stayed 2 nights in Nov 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome as always
Stayed 1 night in Nov 2025