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Best Western Niantic - New London/Mystic Area

2.5 star property

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Photo gallery for Best Western Niantic - New London/Mystic Area

Lobby
Reception
Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed) | Private kitchenette | Mini-fridge, microwave, coffee/tea maker
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
265 Flanders Road, Niantic, CT, 06357
  • Place, Flanders Plaza Shopping Center
    ‪14 min walk‬
  • Place, Cedar Ridge Golf Course
    ‪2 min drive‬
  • Place, Foxwoods Resort Casino
    ‪30 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.8 out of 10
Excellent
(25 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.6 out of 10
Exceptional
(33 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

9.6 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

1 King Bed,Non-Smoking,Larger Room,Microwave and Refrigerator,Shower Only

  • Sleeps 2
  • Free Wi-Fi

Accessible-1 King,Mobility Accessible,Communication Assistance,Walk in Shower,Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

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About this property

Best Western Niantic - New London/Mystic Area

Along with a 24-hour fitness centre, this hotel has a seasonal outdoor pool and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Best Western Niantic - New London/Mystic Area offers 93 accommodations with coffee/tea makers and a hairdryer. Televisions come with satellite channels and Netflix. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Niantic hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
During your stay at Best Western Niantic - New London/Mystic Area, you'll be within walking distance of Flanders Plaza Shopping Center. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Self-service breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, a meeting room and laundry facilities
  • On-site recreation includes a 24-hour gym
  • 15 minutes on foot from Flanders Plaza Shopping Center and a 3-minute drive from Cedar Ridge Golf Course
  • Dogs welcome for a fee (restrictions apply)
Best Western Niantic - New London/Mystic Area offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. A business centre and a meeting room are available. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Best Western Niantic - New London/Mystic Area. Self parking is free.

Smoking is allowed in designated areas at this Niantic hotel.

For a fee, guests can enjoy a self-service breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:00 AM for a fee

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 50-inch TV with cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per accommodation, per night, plus a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 20 May and close on 04 September.
  • Pool access available from 8:00 AM to 8:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Niantic Motel

Niantic Motel

Best Western Niantic Inn

Niantic New London Mystic Area

Best Western Niantic New London/Mystic Area

Best Western Niantic - New London/Mystic Area Hotel

Best Western Niantic - New London/Mystic Area Niantic

Best Western Niantic - New London/Mystic Area Hotel Niantic

Best Western Niantic - New London/Mystic Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 350 out of 528 reviews
Rating 8 - Good. 106 out of 528 reviews
Rating 6 - Okay. 46 out of 528 reviews
Rating 4 - Poor. 12 out of 528 reviews
Rating 2 - Terrible. 14 out of 528 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Luis

Stayed 1 night in Feb 2026

6/10 Okay

Aaron

Stayed 2 nights in Feb 2026

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel
Stayed 1 night in Feb 2026

6/10 Okay

Cindy

Liked: Cleanliness, staff & service, amenities
Room was lovely, staff were very pleasant and welcoming. However.... we lost heat in the middle of the night!
Stayed 1 night in Feb 2026

8/10 Good

Terrence

Stayed 1 night in Feb 2026

10/10 Excellent

Darren

Liked: Cleanliness, property conditions & facilities
Yeet
Stayed 1 night in Feb 2026

10/10 Excellent

Daphney

Stayed 3 nights in Feb 2026

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness, property conditions & facilities
The circuit breaker for the heater tripped twice. I had to go to the front desk at 3AM to have them reset the breaker.
Stayed 2 nights in Feb 2026

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice. The room was clean. The staff was friendly.
Stayed 2 nights in Feb 2026

6/10 Okay

Kenny

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Didn’t fix my tv issue
Stayed 1 night in Feb 2026

8/10 Good

Jennifer

Stayed 1 night in Oct 2025

6/10 Okay

Ryan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was in great condition, although, the hot and cold water control was swapped to opposite from what it should be (not a big deal, just quirky). Breakfast was good the first day, but the sausage & gravy dish was cold in day 2. Attentive desk clerk upon check in late at night, but no one available at check out (before 9am). Power went out (and with it, the heat) for a short period during the night, but probably to be expected with the winds/weather.
Stayed 2 nights in Feb 2026

4/10 Poor

Linda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Lost power, something beeping every hour or so in the room all night, no hot water.
Stayed 1 night in Feb 2026

6/10 Okay

Danny

Stayed 1 night in Jan 2026

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Subhash

Stayed 1 night in Jan 2026

10/10 Excellent

Marc

Stayed 1 night in Jan 2026

2/10 Terrible

Emory

Stayed 1 night in Jan 2026

10/10 Excellent

Regina, New Britain

Stayed 1 night in Jan 2026

10/10 Excellent

Johna, Chilmark

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice staff, no issues at all
Stayed 1 night in Jan 2026

10/10 Excellent

Debbie

Travelled with family
Yes
Stayed 2 nights in Jan 2026

6/10 Okay

Ty Logan

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
The room was okay. Not great lighting. They don’t make rooms with bathtubs anymore? And since when do you have to ask for daily housekeeping? Especially 24 hours in advance. Isn’t that part of the hotel experience?
Stayed 5 nights in Jan 2026

10/10 Excellent

Shana

Stayed 1 night in Jan 2026

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Jan 2026

8/10 Good

Will

Stayed 2 nights in Jan 2026