We loved the flat. Took us a bit to figure things out but Nestor and Jeeves helped us very promptly. The AC is great. The beds are: One king sized( very very firm), one room with two singles put together - no mattress topper, one room with very comfy single bed and office with Murphy double - comfy but no AC in the office. No real condiments upon arrival. You have to get toilet paper, paper towel etc as you go along. Wifi is excellent and building has elevator.