Holiday Inn Express Norwich by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Norwich by IHG

Reception
Room amenity
Lobby sitting area
Exterior
Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast) | Room amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
Drayton High Rd, Norwich, England, NR6 5DU
  • Place, Hellesdon Hospital
    ‪14 min walk‬
  • Place, Sweetbriar Marshes
    ‪16 min walk‬
  • Place, Catton Park
    ‪3 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪2 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast)

8.6 out of 10
Excellent
(20 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Queen Bed (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

  • Sleeps 4
  • 1 Queen Bed

Similar properties

About this property

Holiday Inn Express Norwich by IHG

Hotel in Norwich with free breakfast and 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and conference space.
Holiday Inn Express Norwich by IHG offers 78 accommodations with coffee/tea makers and a hairdryer. LED televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Holiday Inn Express Norwich by IHG, you'll be within walking distance of Hellesdon Hospital. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a meeting room, conference space and laundry facilities
  • 14 minutes on foot from Hellesdon Hospital and a 1-minute drive from Sweetbriar Marshes
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 269 square feet (25 square metres) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Holiday Inn Express Norwich by IHG. For a fee, parking is available.

This 3-star Norwich hotel is smoke free.

Guests are served a free continental breakfast daily.
Great Room – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 269 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 5.00 per night
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Norwich
Holiday Inn Express Norwich
Norwich Holiday Inn Express
Holiday Inn Express Norwich Hotel Norwich
Holiday Inn Express Norwich Hotel
Inn Express Norwich Hotel
Holiday Inn Express Norwich
Express Norwich By Ihg Norwich
Holiday Inn Express Norwich by IHG Hotel
Holiday Inn Express Norwich an IHG Hotel
Holiday Inn Express Norwich by IHG Norwich
Holiday Inn Express Norwich by IHG Hotel Norwich

Reviews

Holiday Inn Express Norwich by IHG Reviews

8.0

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 282 out of 764 reviews
Rating 8 - Good. 286 out of 764 reviews
Rating 6 - Okay. 108 out of 764 reviews
Rating 4 - Poor. 53 out of 764 reviews
Rating 2 - Terrible. 35 out of 764 reviews

Reviews

10/10 Excellent

Claire

Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Stayed 1 night in Aug 2025

8/10 Good

Emily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was ok. Good enough hotel for one night stay. Close to asda. Good parking. Staff helpful with taxis and helpful with gluten free breakfast options
Stayed 1 night in Aug 2025

8/10 Good

Harry

Stayed 1 night in Aug 2025

10/10 Excellent

Buddika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

I liked the space, cleanliness and friendliness of the hotel and the people. I forgot my tooth brush and hotel gave me a spare free of charge. Breakfast was good too.
Stayed 1 night in Aug 2025

10/10 Excellent

Vinod

Stayed 1 night in Aug 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was clean tidy, good breakfast, nice experience all in all
Stayed 1 night in Jul 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
We needed somewhere to put our heads for the night and this location was perfect for us. Breakfast was decent enough and Asda right over the road to grab lunch and snacks for the day. Also a Maccas in the Asda if needed.
Stayed 1 night in Aug 2025

8/10 Good

Brian

Great
Stayed 4 nights in Aug 2025

10/10 Excellent

Gillian

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and close to Asda
Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl, Gosport

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing value for money.
Stayed 1 night in Jul 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service
Very clean and very friendly staff
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay, great staff and very good breakfast.
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall, staff particularly helpful.and efficient.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet place to lay your head. Despite there being a gym in the same premises.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

ELAINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third visit to Norwich and we stayed in Holiday Inn Express again. Great location for us. Service is good as usual. Breakfast had limited choice compared to other Holiday Inns (veggie sausages not great!) Our room was on the side near to David Lloyd’s which didn’t bother us until they played very loud music at 9am disturbing our sleep! If staying again I will request a room on the other side.
Stayed 2 nights in Jul 2025

8/10 Good

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities
staff very helpful . Nice location . Great to have a some dine in facility .
Stayed 1 night in Jul 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay. Outside let it down

Room nice size & clean. But from about 6am, we could hear bassy music presuming from the gym next door. Outside of property was a mess, the bin was over flowing & cigerette buts all over. Not a welcoming sight. The disabled spot was taken by someone without/not displaying blue badge
Stayed 1 night in Jul 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
First time people and Manager were brilliant
Stayed 2 nights in Jun 2025

10/10 Excellent

Ruth, London

Stayed 1 night in Jun 2025

10/10 Excellent

Jehan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Extreme helpful front desk stop.
Stayed 4 nights in Jun 2025

10/10 Excellent

Selva

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Holiday Inn Norwich and had a fantastic experience! The hotel exceeded my expectations in every way. The room was comfortable and clean, the staff were friendly and helpful, and the breakfast was absolutely delicious! The variety of options was great, and everything was freshly prepared. I'd highly recommend this hotel to anyone visiting Norwich. Overall, a great stay with excellent value for money. Absolutely recommend this for short stay"
Stayed 1 night in Jun 2025

10/10 Excellent

Beth

Stayed 1 night in Jun 2025