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St Giles House Hotel

3.5 star property

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Photo gallery for St Giles House Hotel

Food and drink
Reception
Interior
Bar (on property)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available

Explore the area

View in a map
41-45 St Giles St, Norwich, England, NR2 1JR
  • Place, Norwich Theatre Royal
    ‪3 min walk‬
  • Place, Market Place
    ‪6 min walk‬
  • Place, Norwich Castle
    ‪7 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪8 min drive‬

Room options

View all photos for Executive Double Room (not dog friendly)

Executive Double Room (not dog friendly) | Premium bedding, minibar, individually decorated, individually furnished

Executive Double Room (not dog friendly)

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for The Georgian Double (dog friendly)

The Georgian Double (dog friendly) | Premium bedding, minibar, individually decorated, individually furnished

The Georgian Double (dog friendly)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (not dog friendly)

Twin Room (not dog friendly) | Premium bedding, minibar, individually decorated, individually furnished

Twin Room (not dog friendly)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite (not dog friendly)

Junior Suite (not dog friendly) | Premium bedding, minibar, individually decorated, individually furnished

Junior Suite (not dog friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Georgian Suite (not dog friendly)

Georgian Suite (not dog friendly) | Living area | 50-inch Smart TV with digital channels, streaming services

Georgian Suite (not dog friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (not dog friendly)

Superior Double Room (not dog friendly) | Premium bedding, minibar, individually decorated, individually furnished

Superior Double Room (not dog friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, minibar, individually decorated, individually furnished

Standard Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Dining
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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.6 out of 5, Wonderful, 1,006 reviews
The price is CHF 150
includes taxes & fees
5 Mar - 6 Mar
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About this property

St Giles House Hotel

This hotel features a full-service spa, a restaurant and a bar/lounge. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and massage/treatment rooms.
St Giles House Hotel offers 24 accommodations with minibars and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 50-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at St Giles House Hotel. During your stay, you're just a quick walk from Norfolk Broads. Free breakfast, free WiFi in public areas and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Indulge with manicures and pedicures, detox wraps or body wraps at the spa
  • Services include a concierge, luggage storage and wedding services
  • Just a 3-minute drive from Norfolk Broads and 6 minutes from University of East Anglia
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
St Giles House Hotel offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 558 square feet (52 square metres) and includes conference space. Spa services, a terrace, and coffee/tea in common area are also featured at St Giles House Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Norwich hotel.

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 10:00 AM.
SGH Brasserie – This brasserie serves breakfast, brunch, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SGH Brasserie

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • 558 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: GBP 30.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per day.
  • Cots (infant beds) are available for GBP 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day
  • Rollaway bed fee: GBP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

St Giles House Hotel Norwich
St Giles House Norwich
Hotel St Giles House Hotel Norwich
Norwich St Giles House Hotel Hotel
Hotel St Giles House Hotel
St Giles House
St Giles House Hotel Hotel
St Giles House Hotel Norwich
St Giles House Hotel Hotel Norwich

St Giles House Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 160 out of 342 reviews
Rating 8 - Good. 111 out of 342 reviews
Rating 6 - Okay. 49 out of 342 reviews
Rating 4 - Poor. 18 out of 342 reviews
Rating 2 - Terrible. 4 out of 342 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Welcoming staff, wonderful breakfast and a comfortable room.
Stayed 1 night in Dec 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Stayed 2 nights in Nov 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service
Staff were very helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
The room was lovely & clean. The staff were friendly & helpful. If we stay in Norwich again would definitely book here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Nov 2025

6/10 Okay

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was really Lovley and the staff were so helpful and attentive, really good service and so friendly. We had a Georgian suite room no. 23 and the room itself was lovley but however the smell of the drains from the bathroom was quite overwhelming and off putting. I realise it’s a very old building and didn’t complain as I hate doing that but however for a £200 room this should be carefully considered. Overall our stay was a little bit dampened by this and realise now that I should have mentioned the smell for the next guest to not have the same experience. Staff however are amazing xx
Stayed 1 night in Nov 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Stairs were daunting. Great breakfast and nice room and workout facility.
Stayed 2 nights in Nov 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Lovely staff. Amazing breakfast-one of the best I’ve had plus the choice was next level. Bar prices weren’t bad at all and great choice. Definitely will stay again
Stayed 1 night in Nov 2025

6/10 Okay

Mark

Business traveller
Disliked: Property conditions & facilities
Room has a smell of dirty drains
Stayed 1 night in Nov 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service
Great staff, very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Mrs Sophie J

Stayed 1 night in Nov 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place for trips up to Norwich which I do quite a lot.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in many ways. Room, breakfast, staff, convenience, quiet, ambiance, and parking.
Stayed 2 nights in Oct 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t eat breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Stayed 1 night in Sep 2025

6/10 Okay

Damien

Stayed 2 nights in Sep 2025

10/10 Excellent

Mrs GR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

.
Stayed 1 night in Jul 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel for central Norwich. Theatre and shops 5 min walk. Main areas tastefully decorated. Spotless. Very calm feel. Reception quirky a private little office room off the side of entrance. Felt like we had stepped back in time. It had a little ding ding bell on the desk for attention. Felt like I was meeting the Bank Manager but don't change your uniqueness. I dread to think how you get on if you have a rush on though! Parking £10 I understand why but great you let us leave our car there next day for as long as needed. Our room spotless and very spacious with a massive telly. The bathroom fan extremely noisy like a jet engine I think you have a problem there but mercifully turned off as long as you avoided putting the light on. We had wished you were serving evening meals. It spoilt our stay. We did not know where to go so ended up with a Burger King. Breakfast a lovely quiet time. Only 2 other tables when we sat down. My full English took 45 mins to come sat with my one coffee offered to me, May I suggest putting a coffee pot on the side so we can help ourselves even a toaster. When my breakfast arrived was worth it. Freshly cooked, non greasy and very tasty. When we come back which we will, I hope you will offer evening meals. All in all, Thank you St Giles for a lovely stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Stayed 1 night in Aug 2025

6/10 Okay

Alison

Needs a little TLC

Nice central location. A bit shabby in places. Allocated accesible room which not asked for mean't sink mirror to low for me to do contacts. Breakfast very good and good choice.
Stayed 1 night in Aug 2025

8/10 Good

Martin

Stayed 2 nights in Aug 2025

6/10 Okay

Daniel

Good location dated hotel

A good location for central Norwich with convenient car parking (£10 per 24hr). Hotel is quite dated + a bit shabby in places. Our room was fairly clean but could do with some TLC. We could hear music all night from somewhere nearby. It wasn't horribly loud but it was only a Tuesday night, so perhaps it's worse on weekends. A fridge in the room would have been nice, but we appreciated the kettle/tea and coffee mugs. Good size towels but the shower leaked all over the floor so they were used to mop that up. Pillows are awful.
Stayed 1 night in Aug 2025