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The Spa at Norwich Inn

3.5 star property

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Photo gallery for The Spa at Norwich Inn

Indoor spa tub
Lobby sitting area
Property entrance
Front of property
2 restaurants; breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
607 W Thames St, Norwich, CT, 06360
  • Place, Norwich Golf Course
    ‪16 min walk‬
  • Place, Kids Quest
    ‪19 min walk‬
  • Place, Mohegan Sun Casino
    ‪2 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, iron/ironing board, travel cot

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(55 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, iron/ironing board, travel cot

Standard Room, 1 Queen Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, iron/ironing board, travel cot

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, iron/ironing board, travel cot

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, iron/ironing board, travel cot

Studio, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, iron/ironing board, travel cot

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

The Spa at Norwich Inn

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
The Spa at Norwich Inn offers 49 accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 37 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at The Spa at Norwich Inn. During your stay, you'll be within walking distance of Mohegan Sun Casino. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • For dining with pool views, stop by Kensingtons, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body treatments, detox wraps or massages at the spa
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a sauna and fitness classes
  • Just a 5-minute drive from Mohegan Sun Casino and a few minutes from Mohegan Sun Arena
The Spa at Norwich Inn offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 6932 square feet (644 square metres) and includes a conference centre. A fitness centre, a sauna, and a terrace are also featured at the historic The Spa at Norwich Inn.

This 3.5-star Norwich hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 8:00 AM and 11:00 AM.
Kensingtons – Overlooking the golf course and pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Ascots Pub – This pub serves lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; USD 15 to 24 for adults and USD 15 to 24 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Ascots Pub
  • Kensingtons

Things to do

  • 18-hole adjacent golf course
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (6,932 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 37 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Magnifying mirror
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Built in 1929
  • Georgian architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3 AM

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 8.00 per person, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • Parking
  • Pool access
  • Self-parking
  • Spa access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 24 for adults and USD 15 to 24 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Inn Norwich

Norwich Inn

Norwich Inn Spa

Norwich Spa

Norwich Spa Inn

Spa Norwich

Spa Norwich Inn

The Spa At Norwich Hotel Norwich

Spa Inn

The Spa at Norwich Inn Hotel

The Spa at Norwich Inn Norwich

The Spa at Norwich Inn Hotel Norwich

The Spa at Norwich Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1003 reviews
Rating 8 - Good. 261 out of 1003 reviews
Rating 6 - Okay. 89 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities
Great stay! Great food, attentive staff, comfy bed.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The staff was very kind. Our room was very nice. The spa was excellent.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Room was very cozy and clean. Staff was very nice and attentive.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Yuvini

Liked: Cleanliness, amenities
Friendly staff, good accommodations
Stayed 1 night in Oct 2025
Verified

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean and staff are friendly..but its not for couples, its perfect to go hang with your girlfriends..cause they separate the men from the ladies..
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Staff was above and beyond.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kristen

An incredible place to have your own renter
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice and the breakfast was great.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities
The staff went above and beyond. Everyone was so friendly, from helping us dust off our snow covered car to bringing us coffee in the morning when we couldn’t figure out how to work the coffee machine in the room.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Room and facilities are up to date and spotless staff was wonderful. The in house restaurant was very good and the spa and all the facilities and amenities attached were above par My only complaint was that the pool is on the small side and can get crowded and the hydro massage chairs (planet fitness style) usage entails an additional fee of $40 per twenty minutes Other wife we were very satisfied and would recommend a visit
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The spa was relaxing with very courteous staff. My room was ready early for me to check-in and allowed me to get settled. Front desk staff awas also very friendly. Shuttle was readily avaliable and had a very courteous driver. Food at the bar was very good. Staff also very friendly and accommodating.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the stay was perfect.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Lisa

Yes
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nigella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and relaxing stay. Staff was pleasant and super helpful.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and accommodating. Laid bad atmosphere we will be back
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Catharine

Liked: Cleanliness, amenities
What a wonderful experience. The staff was very friendly and professional. The room was beautiful. The spa was absolutely wonderful. Looking forward to staying for another anniversary.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mooney

Liked: Cleanliness, amenities, property conditions & facilities
Always a pleasant stay!!!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff were very kind and professional.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Xing Ling

Liked: Cleanliness, amenities, property conditions & facilities
Bed was comfortable. Staff were friendly and welcoming. We took advantage of the free shuttle to Mohegan Sun but was disappointed that many of the restaurants were closed on a Monday at 8. The driver picked us up promptly when we called provided that it was before 11. We enjoyed the spa and pool, although we wished the pool could have stayed open later than 7. We stayed at the spa until closing on both days that we were there.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our room, pub, friendly staff! Shuttle to Mohegan Sun was a big plus. Was a great alternative to staying at casino.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The spa was wonderful! My friend and I had facials massages and foot massages and they were perfect! The people working at the Norwich Inn are so friendly and helpful. The best part is that you can hang out in your robe and enjoy the spa facilities all day! We absolutely loved it and didn’t want to leave … we already booked a return trip for June!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent staff
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Felix and Keisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome! The island bliss ritual was superb.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Deesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Jan 2025