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Hotel Pousada dos Plátanos

3.0 star property

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Photo gallery for Hotel Pousada dos Plátanos

A multi-story hotel with balconies, under a starry night sky.
A tree with purple flowers in front of a swimming pool.
A covered outdoor area with a reception desk, seating, and a pool.
A wooden pavilion with a sign indicating 'RECEPCAO' and 'PISCINA'.
A hotel room with two beds, a ceiling fan, an air conditioner, a wooden headboard, a painting, a mirror, and a bench.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Rua das Lobélias 285, Nova Petropolis, RS, 95150-000
  • Place, Immigrant Park
    ‪5 min drive‬
  • Place, Snowland Park
    ‪35 min drive‬
  • Place, Gramado Covered Street
    ‪42 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪46 min drive‬

Room options

View all photos for Standard Double Room Single Use

A room with two beds covered in green sheets, a painting of red tulips on the wall, and a window with a view of the sky.

Standard Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Room

A hotel room with a bed, a desk, a chair, a TV, and a mirror.

Comfort Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

A neatly made bed with white linens and a white bathrobe on it, a painting on the wall, and a wooden headboard.

Family Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

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  • Pet-friendly
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4.9 out of 5, Exceptional, 371 reviews
The price is CHF 58
includes taxes & fees
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About this property

Hotel Pousada dos Plátanos

An outdoor pool, a garden and a fireplace at reception are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Change of towels is available on request
Hotel Pousada dos Plátanos offers 24 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and blackout curtains. Satellite televisions are provided.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Pousada dos Plátanos, you'll be within walking distance of Immigrant Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include locker space and a fireplace at reception
  • Just a 3-minute drive from Immigrant Park and a few minutes from Imigrant Mall
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Hotel Pousada dos Plátanos also features an outdoor pool, a garden, and a fireplace in the lobby. Self parking is free.

This 3-star Nova Petropolis hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heated floor
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: BRL 50.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 18 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of BRL 200.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 50.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 9:00 AM to 9:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Dos Platanos Nova Petropolis
Hotel Pousada dos Plátanos Hotel
Hotel Pousada dos Plátanos Nova Petropolis
Hotel Pousada dos Plátanos Hotel Nova Petropolis

Hotel Pousada dos Plátanos Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 30 reviews
Rating 8 - Good. 11 out of 30 reviews
Rating 6 - Okay. 3 out of 30 reviews
Rating 4 - Poor. 2 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Pedro Henrique

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

Silvana

Liked: Staff & service, amenities
Pontos positivos:Café da manhã e a equipe de funcionários excelentes. Ponto negativo: o banheiro cheirava mau(cheiro subia dos ralos).
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Acomodações extremamente limpas. Café da manhã bem variado. Adoramos a experiência. Certamente retornaremos.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

LUIS

Tudo muito bom
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Rosane

Disliked: Cleanliness, property conditions & facilities, room comfort
Problema de pagamento em duplicidade, cama horrível, banheiro antigo.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Luciene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo lugar para ficar café da manhã farto, equipe muito atenciosa e familiar. Perto do centro de Nova Petrópolis. Lugar tranquilo. Limpo.
Stayed 3 nights in Sep 2025
Verified review

2/10 Terrible

CARLOS EDUARDO

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Horário péssimo de check-out

Fizemos a reserva pelo site e estava com horário de check-out as 11h (ja acho cedo) quando ja estávamos acomodados as 18h, recebemos uma mensagem da pousada que teriamos que sair as 10h pois o horário de check-out foi alterado e pronto. Achei uma falta de respeito, mesmo questionando que no site estava as 11h não teve empatia e tivemos que acordar cedo e sair. Paramos na pousada pois precisávamos descansar, por fim não conseguimos.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Luiza Helena dos Santos L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cordialidade

Bem atendido. Funcionarios bem receptivos
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi bem tranquilo, sem barulho, aguardando quente, vinho a preços acessível na Recepção, atendimwnto impecável.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Hudson de

Liked: Staff & service
O atendimentos funcionários foi bom. As acomodações deixam a desejar. Quarto mal iluminado, box do banheiro antigo (acrílico) e com fechamento precário. Televisão só com canais da tb aberta. Ficamos no segundo andar sem elevador. Café da manhã bem simples muitas. Merecimento
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Nerino Sávio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LINDO LOCAL

Espaço excelente, limpo, arejado e muito confortável! Atendimento excelente pelos funcionários e proprietários.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Avaliando para Transformar

Pousada com característica tradicionais da região, porém, com uma estrutura física de acomodação insuficiente para a atualidade. Porta do banheiro sem fechar direito, lixeiros sem tampa, água não aquecida para higiene bucal, acessibilidade ausente e ao sair do quarto um batente que pode trazer acidentes a qualquer momento e atendimento da recepção não muito acolhedor
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attendimento otimo.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Bom custo benefício

Bom custo benefício
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

vilmar

Liked: Cleanliness
Disliked: Staff & service

Apenas razoável!!!

De um modo geral, apenas razoável. Ar-condicionado barulhando a noite inteira. Faço dieta alimentar e solicitei no café, ovo frito, não fui atendido.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Angelica

Stayed 2 nights in Feb 2026
Verified review

8/10 Good

João Marcelo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Pedro Henrique

Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

ADRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Viviane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

SUZANA

Stayed 1 night in Apr 2024
Verified review

4/10 Poor

Gleyssiane

Stayed 1 night in Apr 2024
Verified review

8/10 Good

Leonel

Stayed 1 night in Apr 2024