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G Empire

4.0 star property

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Photo gallery for G Empire

Steam room
Dining
Junior Suite, 1 King Bed, Balcony | Jetted bathtub
Exterior
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
63 Abay Avenue, Astana, 010000
  • Place, Kalibak Kuanyshev Kazakh Drama Theatre
    ‪2 min drive‬
  • Place, Gorky Russian Drama Theatre
    ‪2 min drive‬
  • Place, President's Culture Centre
    ‪2 min drive‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Twin Room, 2 Single Beds, Courtyard Area

Standard Twin Room, 2 Single Beds, Courtyard Area | Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Single Beds, Courtyard Area

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Business Double Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Twin Room, Multiple Beds

Business Twin Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace

Business Twin Room, Multiple Beds

  • 40 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Balcony

  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Senior Suite, 1 Bedroom

Senior Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Senior Suite, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

G Empire

Along with a bar/lounge, this hotel has a conference centre and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and concierge services are on-site. Change of towels is available on request
G Empire offers 76 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at G Empire, you'll be connected to a shopping centre and within walking distance of Kalibak Kuanyshev Kazakh Drama Theatre. Features include free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Kudu, a café that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute drive from Kenesary Khan Monument and a few minutes from Gorky Russian Drama Theatre
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 581 square feet (54 square metres) and includes a conference centre. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly G Empire. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Astana hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Kudu – This café specialises in international cuisine and serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: KZT 3,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Kudu

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (581 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Low-height bed
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 5000 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KZT 3000 per person
  • Airport shuttle fee: KZT 9000 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 5000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 16 years old.
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
G Empire offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 170540018915

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

G Empire Astana
G Empire Hotel
G Empire Hotel Astana
G Empire Hotel Nur-Sultan
G Empire Hotel
G Empire Nur-Sultan
Hotel G Empire Nur-Sultan
Nur-Sultan G Empire Hotel
G Empire Hotel Nur-Sultan
G Empire Hotel
G Empire Nur-Sultan
Hotel G Empire Nur-Sultan
Nur-Sultan G Empire Hotel
Hotel G Empire
G Empire Hotel Nur-Sultan
G Empire Nur-Sultan
Hotel G Empire Nur-Sultan
Nur-Sultan G Empire Hotel
G Empire Hotel
Hotel G Empire
G Empire Hotel
G Empire Astana
G Empire Hotel Astana

G Empire Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 81 reviews
Rating 8 - Good. 37 out of 81 reviews
Rating 6 - Okay. 15 out of 81 reviews
Rating 4 - Poor. 8 out of 81 reviews
Rating 2 - Terrible. 5 out of 81 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Syed Haider

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice and comfortable hotel.

A very nice and comfortable hotel.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Overall value for money. However this could be a lot better if housekeeping maintained rooms more thoroughly. IE; checking for bugs in bathroom, whether toilet paper needed replacing and if bed needed making…
Stayed 3 nights in Jul 2024
Verified

4/10 Poor

Alexander

Disliked: Cleanliness, amenities, property conditions & facilities
on a plus side the staff is mostly friendly. What I don't like is how dirty this place is. Stains are on every piece of furniture. Dirty rugs. Sheets and bath towels are ok, they just smell weird. Four star rating for this place is obviously a joke.
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Francisco Agustín

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem the recepcionist (most of them ) don ‘t speal English, but they try to help you.
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Asselganem

Disliked: Property conditions & facilities
Unsere Aufenthalt war allgemein gut. Personal ist nett. Einzige dass die Bilder auf der Webseite haben nicht so ganz der Realität entspricht. Möbel war nicht in bestem Zustand bei 4 Sternen Hotel. Wegen viel Verkehr war laut da viele Baustellen in der Nähe sind. Personal war nett und es wurde jeden Tag Zimmerservice angeboten extra immer kostenloses Wasser und andere extra Sachen. Das Bett war sehr bequem und die ganze Aufenthalt hatten wir gutes Schlaffen. Im Großen und Ganzen alles gut. Personal hat bei ständigen Fragen von uns immer geholfen.
Verified

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

G Empire Hotel in Astana

A nice hotel and the main bonus of this one is the staff. They could not do enough for us in terms of helping us find our way around Astana for the first time.
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Personal war sehr freundlich und hilfsbereit, das landestypische Frühstück schmackhaft und der Transfer zum Flughafen pünktlich. Das Zimmer war sehr sauber.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable luxury in Astana

Very good hotel, breakfast buffet included, all at a very good price. Staff all very attentive and friendly. Made to feel welcome by everybody there - a great ambassador for Kazakhstan!
Stayed 10 nights in Nov 2018
Verified

10/10 Excellent

Azam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was very nice and helpful. Room was clean and big.
Stayed 7 nights in Oct 2018
Verified

8/10 Good

Ary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent value for money

excellent value for money, good location, all facilities around, but far from the city center
Stayed 1 night in Sep 2018
Verified

8/10 Good

w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles ok

Alles ok sehr schön super Hotel super Personal alles wunderbar
Stayed 8 nights in Sep 2018
Verified

8/10 Good

rossano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un buon hotel ad Astana

Hotel in buone condizioni con ristorante aperto 24h. Servizio e reception ottimi Zona un po' lontana dal centro ma ben servita anche dai mezzi pubblici.
Stayed 3 nights in Aug 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Mai più

Esperienza pessima. Appena arrivate in stanza abbiamo trovato molta sporcizia sulla moquette. Nel bagno c'erano residui di escrementi e insetti vari. La reception era molto inospitale e con molta poca conoscenza dell'inglese. Per non parlare del ristorante, nessun menu in inglese, solo in russo, nessuno parlava inglese e abbiamo aspettato un'ora e mezza per un piatto di zuppa.
Stayed 3 nights in May 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Good location, helpful and friendly staff, comfort beds. Good wifi.
Stayed 3 nights in Apr 2018
Verified

6/10 Okay

Stefan

Liked: Cleanliness, staff & service

Not the best, but I would stay there again.

The hotel photos really looked more impressive than the reality is, but still it's a decent place where you can get a good sleep in reasonably comfortable room. The room (I had a higher class room) was below my expectation, especially the bathroom, which featured a full featured hydromassage and steam bath cabin, which was actually tilted back, mounted up on some wood pads and quite uncomfortable to climb into, because it was much higher than designed. The bed comfort was not bad, heating/air conditioning is very good, wifi is difficult to use (multiple login requests, blackout periods, dropouts). Buffet breakfast was quite nice. Local area is about 4-5 km from the city centre, but is easily accessible by Uber or Yandex for a very low price, compared to everything you have experienced in Europe. There are also some bus options, but if you are not a local, you really have no chance to get any info about the bus routes.
Verified

8/10 Good

Ricky

Liked: Cleanliness, property conditions & facilities, room comfort

A good choice in Astana

Good location, good value of money, very happy experience, will choose this hotel again next time visiting Astana
Stayed 1 night in Apr 2018
Verified

10/10 Excellent

Daran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality, reasonable price

Stayed here previously and for the second time was upgraded to an enormous suite. Bedroom facilities extremely clean and serviceable though bathroom was a touch small in proportion to the rest of the space. I was very impressed with the reception staff. Breakfast nothing special but evening meal of sushi was good.
Verified

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GEmpire - Удобный приветливый комфорт за недорого.

Удобный отель, комфортный одноместный номеркроме слив в душевой кабине плохо работает) с хорошим матрасом для крепкого сна, очень приветливое и отзывчевое обслуживание, отличный завтрак, предоставили в день отлета ранний завтрак. Хорошее расположение отеля - рядом супермаркет, рынок, недорогое кафе с национальной кухней с быстрым обслуживанием. Рядом уютный бильярдный клуб.
Stayed 1 night in Mar 2018
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel in der Altstadt

Hotel mit gutem Standard am Rand der Altstadt, Supermärkte in der Nähe
Stayed 1 night in Nov 2017
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Hotel is near to various shop complex which is convenient. The service is suitable to the price in comparison to other hotels in Astana.
Stayed 6 nights in Sep 2017
Verified

8/10 Good

Ireneusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo sympatyczna i bezproblemowa obsługi. Hotel usutuowany w pobližu starej Astany. W pobližu olbrzymi sześciopiętrowy bazar Artiom. Obok supermarket otwarty 24 godziny. Nie ma problemu ze znalezieniem restauracji z przyzwoitym jedzeniem. Hotel polecam.
Stayed 5 nights in May 2017
Verified

8/10 Good

Duncan

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

OK hotel not far from Astana centre

Quite a small hotel, friendly staff, quite a good restaurant, overall OK. I was woken by thundering children on the last two mornings, and the attention of housekeeping was patchy (no toiletries on arrival, two days no cleaning). The area is actually quite convenient though not in the centre. There's a supermarket next door which is handy.
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and safe location

The staff were superior!
Verified

6/10 Okay

SANGCHUN

창문 틈이 있어서 바람이 불어 씨끄러운 소음 으로 인하여 불편 하였습니다
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious rooms, helpful staff, sometimes slow wifi

Overall I had a very pleasant stay with helpful staff who spoke English and were accommodating in terms of providing city maps as well as information. The room was bigger than usual and very quiet, with the large windows opening onto a quiet courtyard. The air conditioning and heating worked perfectly. Most of the time the Wifi was good, but it did tend to get very slow at times, especially in the evenings.