Heritage Inn Express Hayward

2.0 star property

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Photo gallery for Heritage Inn Express Hayward

Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Property entrance
Exterior
Vending machine
Reception

Reviews

5.6 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

View in a map
410 W A St, Hayward, CA, 94541
  • Chabot College
    ‪2 min drive‬
  • California State University East Bay
    ‪6 min drive‬
  • Oakland Zoo
    ‪9 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪13 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Heritage Inn Express Hayward

Motel in Hayward with free parking
A meeting room, a 24-hour front desk and free self-parking are available at this motel. WiFi in public areas is free. Additionally, multilingual staff assistance, a banquet hall and a vending machine are on-site.
Heritage Inn Express Hayward offers 60 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Hayward motel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at Heritage Inn Express Hayward, you'll be within walking distance of Hayward Flight. Free WiFi in public areas, free self-parking and a meeting room are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a meeting room, multilingual staff and a lift
  • 10 minutes by car from Oakland Arena and 10 minutes from Oakland-Alameda County Coliseum
  • Pets welcome for a fee
Heritage Inn Express Hayward offers its guests a vending machine, multilingual staff, and a lift. WiFi is free in public spaces. Self parking is free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Electricity fee: USD 2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heritage Express Hayward
Heritage Inn Express Hayward
Heritage Inn Express Hayward Motel
Heritage Inn Express Hayward Hayward
Heritage Inn Express Hayward Motel Hayward

Heritage Inn Express Hayward Reviews

Reviews

5.6
Rating 10 - Excellent. 217 out of 1006 reviews
Rating 8 - Good. 177 out of 1006 reviews
Rating 6 - Okay. 133 out of 1006 reviews
Rating 4 - Poor. 129 out of 1006 reviews
Rating 2 - Terrible. 350 out of 1006 reviews

5.4/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ariana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment I walked into my room, I knew I had made a mistake. The overwhelming smell of cigarette smoke hit me immediately, even though I had booked a non-smoking room. It wasn’t just a faint smell—it was soaked into everything. The curtains, the furniture, the bedding. It was disgusting. There were dirty, used towels sitting on top of the closet rack, as if they had just been tossed up there and forgotten. The carpet was so sticky that I kept my shoes on the entire time. The worst part was the door. It didn’t even lock properly. I tried several times and the deadbolt wouldn’t catch all the way. I ended up tying my dog’s leash to the door handle and top latch, and put a chair under the door just to try to protect myself. Outside was just as unsettling. People were hanging around the parking lot throughout the night and I was approached by men trying to hustle or sell things. I told them no each time, but they were persistent. There was no visible staff, no security, and no one checking on what was going on. I felt completely exposed and vulnerable. As a woman traveling alone, I was terrified. I didn’t sleep. I didn’t even feel comfortable lying down. I packed up and left at 1:30 in the morning because I genuinely felt safer sleeping in my car than staying in that room any longer. Please believe the reviews. I wish I had read them. This place is not clean, not safe, and absolutely not worth it. No price justifies feeling this unsafe.
Stayed 1 night in Jun 2025

8/10 Good

Jassa

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

8/10 Good

junko, Shoreline

Stayed 1 night in Jun 2025

8/10 Good

Joseph

Stayed 1 night in May 2025

6/10 Okay

Fernando

Liked: Staff & service
Disliked: Cleanliness

It is what it is

Stayed 1 night in May 2025

10/10 Excellent

Faalalanu, HAYWARD

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like how this place changed. No more roudy noises. No loud music, and no more constructions workers drinking and outburst on the walk way balcony.
Stayed 1 night in May 2025

10/10 Excellent

Jordis

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Very friendly and helpful.
Stayed 2 nights in May 2025

2/10 Terrible

Manoj

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirtiest place
Stayed 2 nights in Apr 2025

8/10 Good

Raymond

Stayed 1 night in May 2025

10/10 Excellent

Faalalanu, HAYWARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is more quieter than it was 3 months ago .
Stayed 7 nights in Apr 2025

10/10 Excellent

Jordis

Stayed 6 nights in May 2025

10/10 Excellent

Christopher

Stayed 3 nights in May 2025

2/10 Terrible

Ana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Charles

Liked: Staff & service
Stayed 14 nights in Apr 2025

6/10 Okay

James

Disliked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Shoppt
Stayed 3 nights in Apr 2025

10/10 Excellent

Faalalanu, Hayward

Travelled with partner
Liked: Amenities, property conditions & facilities
This time, the place was quiet. No rowdiness. The property was well kept. Customer service still excellent. I was amazed, the best 3 weeks I stayed at the Heritage Inn.
Stayed 2 nights in Apr 2025

4/10 Poor

Asucena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms are dirty and the carpet is in very poor condition, the rooms smell bad in there are bedbugs...
Stayed 1 night in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

2/10 Terrible

Maria lucero

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Arnulfo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Omar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were cigarette burns in bottom sheet. The mattress was worn out and sagging. There were gunshot sounds the second night of stay.
Stayed 3 nights in Mar 2025

2/10 Terrible

Frank

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am Disabled and I have a service dog .I liked nothing about the place and the reason being was I made a last minute reservation with two rooms still available. When I arrived the counter person was fast asleep. I woke him up and showed him my digital id and he said no canceld my reservation told me to leave.. and went back to his chair to sleep. My service dog and I had no place to go at midnight. I was tired in pain and desperately need to use the restroom .
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Ever

It was the worst hotel I have ever been to. I couldn’t even stay the entire night I was grossed out. The wall was not even attached to the floor. I leaned against it and almost went through. Rugs are ripped and nasty. Mold and just nasty everywhere. I would definitely not take a shower or use the towels so I left.
Stayed 1 night in Mar 2025