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Hotel Haus am See Self Check-in

2.0 star property

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Double Room, Balcony, Lake View | Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Obertraun 169, Obertraun, Oberösterreich, 4831
  • Hallstatt Lake
    ‪1 min walk‬
  • Dachstein Ice Caves
  • Hallstatt Central Square
    ‪9 min drive‬

Room options

View all photos for Single Room, Mountain View

Single Room, Mountain View | Premium bedding, desk, laptop workspace, iron/ironing board

Single Room, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • 6 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Balcony, Lake View

Single Room, Balcony, Lake View | Premium bedding, desk, laptop workspace, iron/ironing board

Single Room, Balcony, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • 8 sq m
  • Lake view
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room, Mountain View (attic)

Premium bedding, desk, laptop workspace, iron/ironing board

Quadruple Room, Mountain View (attic)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Double Room, Balcony, Lake View

Double Room, Balcony, Lake View | Premium bedding, desk, laptop workspace, iron/ironing board

Double Room, Balcony, Lake View

7.6 out of 10
Good
(24 reviews)
  • 12 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room, Balcony, Mountain View

Economy Double Room, Balcony, Mountain View | Premium bedding, desk, laptop workspace, iron/ironing board

Economy Double Room, Balcony, Mountain View

  • 12 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Mountain View

Double Room, Mountain View | Premium bedding, desk, laptop workspace, iron/ironing board

Double Room, Mountain View

7.4 out of 10
Good
(8 reviews)
  • 9 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Triple Room, Mountain View

Business Triple Room, Mountain View | Premium bedding, desk, laptop workspace, iron/ironing board

Business Triple Room, Mountain View

  • 12 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Double Room, Lake View (attic)

Double Room, Lake View (attic) | Premium bedding, desk, laptop workspace, iron/ironing board

Double Room, Lake View (attic)

9.4 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

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The price is CHF 250
includes taxes & fees
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About this property

Hotel Haus am See Self Check-in

Hotel in Obertraun, steps from Hallstatt Lake
This smoke-free hotel features self parking and free Wi-Fi in public areas.
Hotel Haus am See Self Check-in offers 26 accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. 70-cm flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Hotel Haus am See Self Check-in's great location gets high marks from our customers. During your stay, you're just a quick walk from Hallstatt Lake. Features include free WiFi in public areas, plus breakfast (surcharge) and a round-trip airport shuttle (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Hallstatt Lake and 5 minutes by car from Dachstein Krippenstein
  • Airport shuttle service available for a fee
Hotel Haus am See Self Check-in offers its guests a terrace. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Parking is available for a fee.

This Obertraun hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9:30 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 18 per day)
  • Return airport shuttle (surcharge) from 6:00 AM to 8:00 PM on request
  • Uncovered parking on site (EUR 18 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 18 per person

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Dock
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-cm flat-screen TV with satellite channels

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - noon
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Payment in full will be due at check-in for all fees and bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 13 and younger are not allowed at this property. All guests older than 13 are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Airport shuttle fee: EUR 250 per vehicle (one-way, maximum occupancy 8)
  • Uncovered self-parking fee: EUR 18 per day
  • Nearby parking fee: EUR 18 per day (82 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - noon.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property does not permit cooking on the premises.

We should mention

  • Children 13 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Haus am See
Haus Am See Self Check In
Hotel Haus am See Self Check-in Hotel
Hotel Haus am See Self Check-in Obertraun
Hotel Haus am See Self Check-in Hotel Obertraun

Hotel Haus am See Self Check-in Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 228 out of 463 reviews
Rating 8 - Good. 119 out of 463 reviews
Rating 6 - Okay. 49 out of 463 reviews
Rating 4 - Poor. 37 out of 463 reviews
Rating 2 - Terrible. 30 out of 463 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Kevin

Travelled with family
Liked: Cleanliness
The Hotel has a good view but others was suck. Nothing is in the room. No water, no tea bag, no coffee. When we want to borrow the kettle and they replied that they don‘t allow to cook nuddle in the room. No staff in the counter to be inquired. The breakfast is too expensive. The location is far away Hallstatt downtown and need to take boat or train which is very inconvenient. The check out is very early(10:30pm), so we need to check out first then go to Hallstatt DT. So we need to put our luggages in the counter, they charged us $3 Euro per person. That’s unacceptable, no hotels will charge this fee. It’s really bad experience ti stay here.
Stayed 1 night in May 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location!
Stayed 1 night in May 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area!
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort

Wonderful

A wonderful stay in a picture perfect location. Definitely worth paying for the lake view room. Breakfast outside of our budget but there’s a bakers and supermarket in walking distance and a friendly cafe next door. Check in process smooth and we received all the instructions we needed. We were also able to buy boat tickets from the hotel. Obertraun is charming and beautiful - much more relaxing and not-touristy than Hallstatt. We would stay here again.
Stayed 2 nights in May 2025

4/10 Poor

Hui Zhi

Disliked: Staff & service, property conditions & facilities, room comfort

Will not be back

It was disappointment as we opened the door. Decor was dated, old, the only saving grace was the view. There was no tea/coffee making facility. Cups for brushing were two clear plastic cups. (see picture). We wanted hot water for making cup noodles and we were told we couldn't bring them back upstairs as the owner "did not like the smell". PS: we have a balcony. No floor mats for shower. Soundproofing is poor. We could hear our neighbours chatting and singing loudly upstairs. We didn't take their breakfast but it is severely overpriced for what's on offer. Continental breakfast only. Save your EUR 18 and have a nice big breakfast at a proper breakfast cafe.
Stayed 2 nights in May 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot right by the water in the mountains!
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my stay at Obertraun. I broke my right elbow. I asked for help at the reception next morning, the lady (I am sorry that I didn’t ask her name at the moment) gave me a very professional first aid, an iced board and bandages to hold my arm and restrained it to movement and also pain killers. Then I was able to travel to Salzburg safely and got X-rays checked and plastered at the Salzburg hospital. Here I would like to express my great gratitude to her.
Stayed 2 nights in Apr 2025

10/10 Excellent

Swaita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The views from the lake facing room was phenomenal. The whole self check in process was very smooth.
Stayed 1 night in Apr 2025

10/10 Excellent

Alexander Jacek

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Absolutely gorgeous location, very accommodating staff.
Stayed 2 nights in Apr 2025

6/10 Okay

Bethany

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The stay was okay, the room was clean and pleasant and we did stay in the off season. However there was only one option for dinner and no where to grab a drink or chill asides from the room. Never saw any staff in the hotel, which was fine but just not a lot going on. Just be aware of this when thinking of spending a night in Hallstatt :)
Stayed 1 night in Apr 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Paulo Jose

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely magical place in a beautiful location. One of the most beautiful places we’ve ever seen. We got engaged during our stay right near the water! We will be back. Upgrade to room with lake view - definitely worth it!!
Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean, easy to take the bus to Hallstatt.
Stayed 1 night in Apr 2025

6/10 Okay

ilima

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Upon arrival, we did not have our self check-in information and the Gentleman at the front desk was at first reluctant to help us.
Stayed 2 nights in Apr 2025

8/10 Good

SANDEEP

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic property but more than adequate for the price. Beautiful location.
Stayed 1 night in Dec 2024

10/10 Excellent

Güls?n

Liked: Property conditions & facilities
It was good and near to bus station
Stayed 1 night in Dec 2024

10/10 Excellent

Jing Tian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comforting, nice view from the room, clean room
Stayed 2 nights in Dec 2024

2/10 Terrible

Winnie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible place

The hotel did not email me the checkin code before we arrived. He refused to give me the code by the phone. I had to call Hotels.com to force him to email me the code. The room is tiny and very dirty, super uncomfortable. I wrote my experience in check-in review of hotels.com. The next morning, they were super mad vaout my review. They cheated me to go back the room with them and were trying to beat me up. I rashed to the balcony and yelled for help. They cheated us to give them our passports and refuse to give us back. I told my husband to run outside and call police. By the end they gave us back the passports. Do not ever go to this place. They take your money and do not want you to stay. They are dangerouse people. You put yourself in trouble and in danger if you book with them.
Stayed 1 night in Aug 2024

6/10 Okay

Ahmad, Amman

Travelled with partner
Liked: Staff & service
the lake view was amazing, the hotel not so much
Stayed 4 nights in Sep 2024

2/10 Terrible

Anthony

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was unnecessarily aggressive when being asked for basic things such as towels and pillows. Furthermore, they charged us for towels and pillows (5EUR each), which wasn't part of the description beforehand. Generally speaking, the description did not fit the service that was offered. The office desk was closed when we arrived at 18:00, even though it should close at 19:00. The walls and doors are thin and barely soundproof. The staff was vacuuming at 7:30 in the morning right in front of our door. The curtains are thin and do not block sunlight at all. The food was OK and the lakeside view was splendid.
Stayed 2 nights in Oct 2024

8/10 Good

JUYEON

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Great view with basics

It was easy to do self check-in and clean with great view. It was the best chimoice. However there was no one for reception so we cannot ask simple cattle and hot water. Also there was parking fee which seems like normal for this area.
Stayed 1 night in Oct 2024