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Comfort Suites Ocean City West

2.5 star property

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Photo gallery for Comfort Suites Ocean City West

Seasonal outdoor pool
Free continental breakfast
Lobby
In-room safe, iron/ironing board, free cots/infant beds, rollaway beds
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry

Explore the area

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12718 Ocean Gateway, Ocean City, MD, 21842
  • Place, Tanger Outlet Center
    ‪2 min walk‬
  • Place, Ocean City Boardwalk
    ‪2 min drive‬
  • Place, Ocean City Beach
    ‪2 min drive‬
  • Airport, Ocean City, MD (OCE-Ocean City Municipal)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Non Smoking

8.2 out of 10
Very good
(30 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Non Smoking

8.4 out of 10
Very good
(62 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Suites Ocean City West

Family-friendly hotel with free breakfast and fitness centre
A fitness centre, a snack bar/deli and a seasonal outdoor pool are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and laundry facilities. Housekeeping is available on request.
Comfort Suites Ocean City West offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include complimentary newspapers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a waterslide, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Comfort Suites Ocean City West gets good marks from our customers. During your stay, you're just a quick walk from Tanger Outlet Center. Free WiFi in public areas, free self-parking and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Splash around at the waterslide or swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Ocean City Boardwalk and a few minutes from Ocean City Beach
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Comfort Suites Ocean City West offers its guests a seasonal outdoor pool, a waterslide, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi.

There's an onsite business centre. A vending machine, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Comfort Suites Ocean City West. Self parking is free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1286

We should mention

  • The seasonal pool will open on 24 May and close on 30 September.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites Hotel Ocean City
Comfort Suites Ocean City
Ocean City Comfort Suites
Comfort Suites Ocean City Hotel Ocean City
Comfort Suites Ocean City Hotel
Comfort Suites
Comfort Suites Ocean City
Comfort Suites Ocean City West Hotel
Comfort Suites Ocean City West Ocean City
Comfort Suites Ocean City West Hotel Ocean City

Comfort Suites Ocean City West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 484 out of 1000 reviews
Rating 8 - Good. 283 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 72 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karla

Stayed 2 nights in Aug 2025

6/10 Okay

Viola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Not enough for my 💰💰💰

The staff were great, friendly, fast. Housekeeping was wonderful, and very pleasant even though some didn't speak English. I never took advantage of the BF, but every am that my friend went down to BF, it was all gone , and they never would replenish even though BF wasn't over yet. Beds were hard, and not comfortable at all. Really didn't like the shower bcuz I felt like I wasn't rinsing well. Miss my shower head at 🏠. I've had way better for the price paid. I honestly believe that all of them take advantage of you bcuz your so close to the beach. I love that it's close to Tanger Outlets.
Stayed 3 nights in Aug 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly. Good service
Stayed 2 nights in Aug 2025

8/10 Good

Ashley

Stayed 1 night in Jul 2025

6/10 Okay

Sherri

Disliked: Staff & service
Stayed 3 nights in Aug 2025

6/10 Okay

Veronica

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Tonya

Travelled with family
Liked: Staff & service

Room 213 needs help

The support staff was friendly and helpful..the pool was nice but no warm water for showering before hand..the room floor was not cleaned well..there was dust and sand. The outlets had openings around them..bad electrical work. The pull out couch had dirt and objects underneath it..clearly no attempt to clean or sanitize it. The shower rod did not have the proper shower curtain, it would fall to the middle from both sides, there was no coverage as we showered. Definitely some clean up needed around the bathroom as far as painting and cleaning up rusted areas. The breakfast was not okay..generic..out the box food..the dining area was not being kept clean well..there was an issue with flies on the main floor so the gym was intolerable as well as trying to dine during the day.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Iesha, Baltimore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first room was huge Me and the kids loved the pool.
Stayed 2 nights in Aug 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Nice property.
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

No maid service, even if you asked

Hotel room was large and clean to begin with. Couldn't get maid service after the first day.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sehon

Stayed 3 nights in Aug 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Very sweet.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sharlisse

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pet Friendly

Dog friendly loved that for my friend. Quite clean comfortable we were in the first floor.
Stayed 1 night in Aug 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Was clean and everyone was friendly. Close to everything
Stayed 3 nights in Aug 2025

8/10 Good

Alexa

Stayed 2 nights in Aug 2025

8/10 Good

Richard

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. However, there were flies around the dining area during breakfast. Our stay was enjoyable.
Stayed 2 nights in Aug 2025

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Samanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay! Nice employees! The breakfast lady Ms. Amanda was amazing! Went above and beyond to make our breakfast great. A great start to the day. Had a nice park for kids and many areas to sit outside at. Pretty nice!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sharon

Liked: Staff & service
My stay was fine.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kyaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

GONZALO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and the amenities are very accessible, pool is big and clean..
Stayed 3 nights in Aug 2025

2/10 Terrible

Rajaa

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed there for 7 nights Terrible dirty rooms a lot a lot of noise and disgusting breakfasts you won’t be able to find anything to eat milk and oj juice out of service at 8 am everything out of stock and they don’t even stock that very limited stuff and the lady hosting the breakfast very rude and stand on peoples back watching them so we start going out for breakfast with my kids , the pool was dirt and too much chemicals I was there when the inspection came to test the pool they want everyone out of pool after testing it…, so bad I never witnessed place like these , don’t waste your money in this place
Stayed 7 nights in Aug 2025

8/10 Good

damilola

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Ida

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenient to all the fun of OC without the headache of the coastal highway. Breakfast included was enjoyable, however, staff person there was somewhat concerning. A bit forward with guests at times-observed many times. Also one day she was closing up at 9:30. Said no more eggs, no more milk etc. Hospitality could use improvement.
Stayed 3 nights in Aug 2025