I just came from an extended weekend there and felt very unsure of alot of things. First, we were getting mixed messages about trying to check in early since the location of where you obtain keys and such was not at the actual facility we were staying at which made the day of checking in confusing. We called the office and the woman was so rude. Once we checked in at 4 we were handed a magazine and a bag with no instructions. The unit was upstairs and it took two days to learn there was an elevator. We had no idea how to work the thermostat and was either freezing or sweating. We could not find the garbage shoot and just felt as if there was no clear direction on how to do anything. I did not know we had to give back the key to the pool since its not needed for anything and forgotten about. We had to check out early due to a family emergency and left some things behind. When i emailed I was told I had to pay $25 plus tax and shipping charges as a search fee, which doesnt seem fair since someone is already going to be there to clean and I know exactly where the left behind item is. Just overall, a very confusing, flustering time while trying to navigate through a place i've never been
I would definitely stay here again. The view of the ocean and bay from the room was beautiful. The location was ideal. We were able to fish and crab right from the condo. The pool was right next to the bay so the views were beautiful while swimming. There was a fishing pier, the boardwalk (end where the rides are), and the beach all within a very short walk. The only negative things I could say is the communication could be improved. We couldnât get into the pool for over an hour bc it is locked and there was no key to be found. I spent a long time on the phone with the rental company while they were search. It would be a good idea to post information within the condo with about the pool access, trash, etc.