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Tsuetate Onsen Hizenya

3.5 star property

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Photo gallery for Tsuetate Onsen Hizenya

Spa
Lobby lounge
In-room safe, iron/ironing board, free WiFi
Restaurant
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
4223 Simojo, Oguni, Kumamoto-ken, 869-2503
  • Place, Yaba-Hita-Hikosan Quasi-National Park
    ‪1 min walk‬
  • Place, Tsuetate Onsen
    ‪5 min walk‬
  • Place, Aso Kuju National Park
    ‪35 min drive‬

Room options

View all photos for Run of House

Run of House | In-room safe, iron/ironing board, free WiFi

Run of House

9.0 out of 10
Wonderful
(2 reviews)
  • Valley view
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Japanese style Buffet Style Breakfast & Dinner

In-room safe, iron/ironing board, free WiFi

Japanese style Buffet Style Breakfast & Dinner

  • Valley view
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Japanese Western Buffet Style Breakfast & Dinner

In-room safe, iron/ironing board, free WiFi

Japanese Western Buffet Style Breakfast & Dinner

  • Valley view
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Suite Japanese style Buffet Style Breakfast & Dinner

Suite Japanese style Buffet Style Breakfast & Dinner | In-room safe, iron/ironing board, free WiFi

Suite Japanese style Buffet Style Breakfast & Dinner

  • Valley view
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Executive Suite Buffet Style Breakfast & Dinner

Executive Suite Buffet Style Breakfast & Dinner | In-room safe, iron/ironing board, free WiFi

Executive Suite Buffet Style Breakfast & Dinner

  • Valley view
  • Sleeps 4
  • 1 Single Futon
  • Free Wi-Fi

View all photos for Japanese Western Room Buffet Style Breakfast & Dinner

In-room safe, iron/ironing board, free WiFi

Japanese Western Room Buffet Style Breakfast & Dinner

  • Valley view
  • Sleeps 3
  • 1 Single Futon OR 2 Single Beds
  • Free Wi-Fi

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About this property

Tsuetate Onsen Hizenya

This smoke-free ryokan features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a microwave in a common area and a seasonal outdoor pool are on-site.
Tsuetate Onsen Hizenya offers 144 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.

Public bath/onsen services include an indoor public bath, an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day. There are hot springs on site.

During your stay at Tsuetate Onsen Hizenya, you're just a quick walk from Yaba-Hita-Hikosan Quasi-National Park. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes hot springs and a gym
  • Steps from Yaba-Hita-Hikosan Quasi-National Park and 7 minutes on foot from Tsuetate Onsen
Tsuetate Onsen Hizenya offers its guests hot springs, a fitness centre, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, spa services, and a vending machine are also featured at the family-friendly Tsuetate Onsen Hizenya. Self parking is free.

This 3.5-star Oguni ryokan is smoke free.

YAOYOROZU DAINING – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • YAOYOROZU DAINING

Things to do

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Gym
  • Hot springs
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Spa

  • 24-hour public bath
  • Hot springs
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Genkan (entryway)
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • In-room dining only
  • Refrigerator

More

  • Air conditioning
  • Fusuma (room partition)
  • Iron/ironing board on request
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 3:00 PM to 7:00 PM
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Hizenya Hotel
Tsuetate Kanko Hizenya
Tsuetate Kanko Hizenya Hita
Tsuetate Kanko Hotel Hizenya
Tsuetate Kanko Hotel Hizenya Hita
Tsuetate Kanko Hotel Hizenya Oguni
Tsuetate Kanko Hizenya Oguni
Tsuetate Kanko Hotel Hizenya Japan/Oguni-Machi
Tsuetate Onsen Hizenya Inn Oguni
Tsuetate Onsen Hizenya Inn
Tsuetate Onsen Hizenya Oguni
Tsuetate Onsen Hizenya Oguni
Tsuetate Onsen Hizenya Ryokan
Tsuetate Onsen Hizenya Ryokan Oguni

Tsuetate Onsen Hizenya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 92 reviews
Rating 8 - Good. 34 out of 92 reviews
Rating 6 - Okay. 10 out of 92 reviews
Rating 4 - Poor. 1 out of 92 reviews
Rating 2 - Terrible. 4 out of 92 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Zoe

Everyone was so nice to me, I felt like a king; and the property was so beautiful.
Stayed 1 night in May 2024
Verified

2/10 Terrible

Po Tak

Disliked: Cleanliness, staff & service, property conditions & facilities
Nil
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

DONGHYEUK

Disliked: Staff & service, property conditions & facilities
not so good
Stayed 1 night in Mar 2024
Verified

8/10 Good

DAE SEONG

Liked: Cleanliness, staff & service
직원들도 친절하고 깨끗한 시설및 온천이 좋았읍니다.
Stayed 1 night in Oct 2025
Verified

8/10 Good

カオリ

Liked: Cleanliness, staff & service
ボーリングの施設があるが私達には必要無かったかな。
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
熊本県側の温泉、大分県側の温泉、送迎バスで行く別館の露天風呂。 とても良かったです。 スタッフがとても親切で気持ちよかったです。 食事も美味しかったです。 ビールも上手に注いでくれて美味しかったです^ - ^
Stayed 1 night in May 2024
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

extraordinary

Juste irréprochable, charmants, attentifs et au delà;;; merci
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

junmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

츠에타테 혼센 히젠야

온천욕이 정말 대단한곳 입ㅂ니다 가족들과 행복한 시간을 같이 공유 할수 있는곳 입니다
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

즐거웠습니다

친구들과 여행가기에도 좋았고 가족들과 여행하기에도 너무 즐거웠습니다. 식사와 온천 모두 마음에 들었습니다
Stayed 1 night in Jan 2024
Verified

6/10 Okay

HIROSHI

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
レストラン入り口に立つ人間（サービスマン）のレベルが低い。その時の対応がマニュアル通りで臨機応変に対応出来ず客に不快感を与える
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

eunjung

Liked: Staff & service, property conditions & facilities, room comfort
정말 만족스러운 투숙이었어요. 직원분들도 정말 친절하고, 온천시설 훌륭하고, 조석식 부페음식이 다양하고 모두 맛있었어요~! 아름다운 산과 계곡의 공기좋은 곳에서 느긋하게 잘 쉬다 왔습니다.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice service!! I really want to come back again!!
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Though the hotel is a little old but overall the service was excellent. Room is spacious and clean.
Stayed 1 night in Dec 2019
Verified

8/10 Good

SUKCHUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

편안한 휴식의 공간

항상 느끼는 것이지만 고객친화적인 staff이 무엇보다도 마음이 편안합니다..
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
赤ちゃんにもよく話しかけて頂き、過ごしやすかったです
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and brilliant hotel and staff. Meals and amenities are good and sufficient. Very gorgeous environment and scenery. Absolutely worth for a revisit
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Yau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ok

附近難買日常用品、晚餐。
Stayed 1 night in Apr 2019
Verified

8/10 Good

Jonjyh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not satified with the room selection. Reserved two bed room from hotels.com but got a Japanese style dakumi floor without any bed.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

HIROKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

グレードアップ

お部屋をグレードアップして頂き、静かにのんびり過ごせました。 15時にチェックイン出来た事もあり、露天風呂も独り占め出来ました。
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

It is a large hotel with few hot springs you can choose, very relaxing and good services. Absolutely recommend and will come next time!
Stayed 1 night in Feb 2019
Verified

8/10 Good

Ryu

Liked: Cleanliness, staff & service, property conditions & facilities
오랜만에 넓은 방에서 편하게 쉴 수 있었습니다. 무엇보다 조식 및 석식 뷔페가 다른 숙소에 비해서 월등히 좋았습니다. 옆에 개울 흐르는 소리도 휴식에 도움이 됩니다.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Open bath is excellent. Buffet dinner and breakfast are nice. Good services.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Takahiro

Liked: Property conditions & facilities, room comfort

値段相当のクオリティーのホテルです。

館内に2カ所の温泉、提携先に2〜3カ所の温泉があります。17時チェックインすると、チェックアウト10時までに全てまわりきれません。2泊必要かな？食事は朝夜バイキング形式でしたが、質、量とも満足できるものです。売店が12時頃まで空いてればベストです。
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Ka Pun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel!

杖立區最大之溫泉酒店，地方大，舒適，環境及食物質素有保證
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Taewon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가족여행~^^

조용하고 깨끗하고~ 건물도 상당히 커서 안에 편의시설이 많았던 것도 맘에 들어요~^^ 직원분들도 친절하시고 한국인 직원분이 계셔서 말하기 좋았어요~