Upon arriving at 7 pm the lobby was dark with no lights on. Our group wanted to hang out in the evening and the front desk person said they "didn't know" how to turn on the lights and didn't offer to help find out.
Room: our room was extremely DAMP and even with buying "damp rid" and running the bathroom fan, it didn't help. We found BLACK MOLD growing in the bathroom, and so did the group we were with so we didn't ask to switch rooms as we assumed it was an entire hotel problem with ventilation. We woke up stuffy and damp feeling. The beds were find and room was basically clean but the bathroom tub was dirty looking. Also, the dresser's drawers were broken and crooked.
The ice machine was broken which was just another "addition" to the unaccommodating feeling.
Our room was more humid than being outside, and the air conditioner did not work well. The room smelled of mildew. Twice we went to the front desk to get Assistance and there was no one there even after ringing the bell..
The photos on the website are of a nice clean new hotel. The actual hotel was old and run down. Our room smelled like mildew that someone tried to cover up with industrial fragrance. The mattress was old and tired and led to an awful nights sleep. Free breakfast was of very poor quality. Would not recommend.
Check in was great. The breakfast was wonderful. Staff were so friendly and helpful. Room was so clean. We stayed 3 nights, and it was a great stay. The only reason i didnât give it 5 stars was because when it rained, the rain came in the window. It was an inconvenience to clean up the water before dawn. I told the staff, and I'm sure it got fixed. I would stay here again for sure.
The room and hallway smelled very musty. The tub had a partial clog and drained extremely slow. The window and or AC unit had a leak and during a storm, the floor/carpet was saturated and some of our luggage was wet.
Reviews are half right. It is an older hotel, but it has clearly been updated within the last couple of years. It is a budget hotel, so accommodations come along with that. Exactly what we would expect. The staff does a great job. Xero at the front desk was professional and cheerful. Housekeeping did a great job, cleaning places that other hotels would typically leave dirty. Breakfast was edible, not delicious, but ok. Options changed each day. Side doors do in fact not work.
Next time we are in the area, this place will be on our list of places to stay.
The breakfast was not so great, not the fault of the person taking care of it, as she explained the delivery truck had not arrived. The room was fine,water pressure when you took a shower was great and hot.