Adam, the owner was very responsive until we got there, and then decided not to stay because the room was really smaller than we imagined. There is barely enough room to get around the bed. I had asked, if possible, for some sort of a partial refund, but haven't heard anything back as of yet. The room was clean and in well-kept condition, but not nearly as comfortable as the pictures depict. Anyway, it was an expensive lesson for my further travels using VRBO as I would only consider a place like this to flop over night.