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Quality Inn Old Saybrook - Westbrook

2.5 star property

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Photo gallery for Quality Inn Old Saybrook - Westbrook

Indoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Lobby
Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
100 Essex Rd, Old Saybrook, CT, 06475
  • Place, Essex Steam Train
    ‪5 min drive‬
  • Place, Harvey's Beach
    ‪6 min drive‬
  • Place, Foxwoods Resort Casino
    ‪42 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪42 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(62 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(16 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(29 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Similar properties

Property grounds
Pier Blue Inn Old Saybrook - Essex
Saybrook Manor
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.0 out of 5, Very good, 1,002 reviews
The price is CHF 79
includes taxes & fees
7 Jun - 8 Jun
Pier Blue Inn Old Saybrook - Essex

About this property

Quality Inn Old Saybrook - Westbrook

An indoor pool, a fitness centre and a 24-hour business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site.
Quality Inn Old Saybrook - Westbrook offers 120 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. 27-inch flat-screen televisions come with satellite channels. Bathrooms include a bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Quality Inn Old Saybrook - Westbrook. During your stay, you'll be within walking distance of Connecticut River. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and convenience store
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the breakfast
  • 8 minutes by car from Essex Steam Train and 8 minutes from Essex Library
Quality Inn Old Saybrook - Westbrook offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Quality Inn Old Saybrook - Westbrook. Self parking is free.

Smoking is allowed in designated areas at this Old Saybrook hotel.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Old Saybrook
Comfort Inn Old Saybrook
Quality Inn Old Saybrook
Quality Old Saybrook
Quality Old Saybrook Westbrook
Quality Inn Old Saybrook - Westbrook Hotel
Quality Inn Old Saybrook - Westbrook Old Saybrook
Quality Inn Old Saybrook - Westbrook Hotel Old Saybrook

Quality Inn Old Saybrook - Westbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 365 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 186 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Kathleen

Stayed 1 night in Feb 2026

6/10 Okay

Jeremy

Travelled with family
Just an average cheap place, but overall clean.
Stayed 2 nights in Feb 2026

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Amenities
Snow/ice removal was poor causing long walk to the room. Also, parking was at a premium b cause parts of the lot were not plowed well. Everyone wanted to park on one quadrant of he lot since we all used the main lobby door. Room had a musty smell and tv was small and sound was not good. Only a half roll of tp
Stayed 1 night in Feb 2026

2/10 Terrible

Patricia

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were dirty. Hotel is very outdated when I asked for a rollaway bed. They told me that there was none in the whole hotel and I had booked a King room with the couch bed because there was multiple of us and when I asked for more pillows and blankets to make the couch, they told me they didn’t know if they had any and they would bring me what they could. They brought me a pillow and a blanket. They really need to upgrade and do better.
Stayed 1 night in Feb 2026

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, older facility but very clean.
Stayed 1 night in Feb 2026

10/10 Excellent

Gary

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Peaceful, calm atmosphere
Stayed 1 night in Feb 2026

8/10 Good

Dennis

Stayed 1 night in Feb 2026

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean, staff was wonderful and the pool was so relaxing. It was a quick visit but definitely would stay again if I was in that area.
Stayed 1 night in Jan 2026

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff was wonderful
Stayed 1 night in Jan 2026

10/10 Excellent

Aruna, Richmond Hill

Stayed 1 night in Jan 2026

10/10 Excellent

PEDRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the front desk to the rest of the staff, everyone was very friendly but also very professional and very helpful. I called the front desk about 5 straight times to ask questions I was waiting for the receptionist to e upset ,to my surprise she was laughing it up with me. That alone made my stay great
Swimming pool
At the restaurant
Stayed 1 night in Jan 2026

10/10 Excellent

pieter, bayonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a clean room and the pool was warm and kids had fun. Breakfast was good and plenty of choices
Stayed 1 night in Jan 2026

10/10 Excellent

PEDRO

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

8/10 Good

Jeanette

Liked: Cleanliness, staff & service
Clean and supplied
Stayed 1 night in Jan 2026

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great value. Nice place. Clean room. Nice staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Virginia

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The very friendly staff made this stay enjoyable from The beginning. The hotel was very clean and comfy.
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Stayed 2 nights in Dec 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Room was clean
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Stayed 2 nights in Dec 2025

10/10 Excellent

Narida, Vernon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. The room was good.
Stayed 2 nights in Dec 2025

4/10 Poor

Dayshon

Travelled with family and small children
Liked: Property conditions & facilities
The room's tub didn't work. My kids was looking forward to taking a bath however they couldn't.
Stayed 1 night in Dec 2025

8/10 Good

Pingkuan

Travelled with family
Liked: Staff & service, room comfort
Convenient location, quick check-in and out. The front desk ladies are nice and helpful. It's a little old but good value for the money.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Celine M

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great greeting at the front desk when checking in late on Thanksgiving . Thank you.
Stayed 1 night in Nov 2025