I would have given five stars, however I was given a special access (disabled room), which I wasnât told about before they accepted and took payment for. This meant the lighting of the room was not as good as the the other normal rooms as my family were staying in. This also meant when showering, all the water just went all over the bathroom floor causing a mess - whereas in my familyâs rooms, they had isolable shower doors. Also the AC and mood lighting was faulty when first arrived. Took over an hour to get it sorted, which delayed me getting settled in.
Apart from that, it is a very good hotel in terms of quality of finish, modern, clean, friendly staff, free hot beverages, conveniently located on the top floor of a shopping mall.
I really just wish they gave me a normal room rather than a disabled special access room or at least told me before I booked or before they took payment.
