Beds were comfortable. Pool noise throughout the sleeping rooms was intense. Glad others could have fun but we will not stay here again because of how intensely loud it is.
The hotel was comfortable and the breakfast was really good. The only complaint I have is that we had a three day stay and had two towels in our room. They didnât do room service to replace dirty towels every day. Iâve never stayed at a hotel that didnât do that. I even told the maids that we needed towels and returned to the room to find no replacement towels. I found out two days into the stay that you had to take your dirty towels to them to replace them. Then when I did that, I was informed that they were out of towels and that I could wait until the next day to get some. This was mid afternoon and they had no towels??? What hotel runs out of clean towels?!? We were in town for a ball tournament out in the heat getting sweaty and had no clean towels!! We had to hang our two towels up to dry and reuse! Because of the towel situation, we will not be returning to this best western again.
I didnât like the fact that I reserved and purchased my room online and still had to pay for my room when I checked in, and later found out from two different front desk workers that I wasnât supposed to be charged anything.
The room was clean and right beside a Wal-Mart and other restaurants/fast food.
Only problem there was a small child in the room above. We could hear it running around the room.. the child did not stop until after midnight!!!! We didnât get very much sleep!