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DoubleTree by Hilton Omaha Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Omaha Downtown

Indoor pool
Exterior
Reception
Indoor pool
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
1616 Dodge St, Omaha, NE, 68102
  • Creighton University
    ‪5 min walk‬
  • Charles Schwab Field Omaha
    ‪11 min walk‬
  • CHI Health Center Omaha
    ‪11 min walk‬
  • Omaha, NE (OMA-Eppley Field)
    ‪8 min drive‬

Room options

View all photos for 2 Queens

Premium bedding, desk, laptop workspace, iron/ironing board

2 Queens

7.6 out of 10
Good
(28 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds, Non-Smoking, Roll In Shower

Premium bedding, desk, laptop workspace, iron/ironing board

Two Queen Beds, Non-Smoking, Roll In Shower

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Deluxe

Premium bedding, desk, laptop workspace, iron/ironing board

King Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

One King Bed, Non-Smoking, Accessible

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queens Deluxe

Premium bedding, desk, laptop workspace, iron/ironing board

2 Queens Deluxe

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds, Non-Smoking, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Two Queen Beds, Non-Smoking, Accessible

7.4 out of 10
Good
(6 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (294 SQ FT)

Room, 1 King Bed (294 SQ FT) | Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (294 SQ FT)

8.0 out of 10
Very good
(19 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Studio Non Smoking

King Studio Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

King Studio Non Smoking

  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds

  • 46 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed (Parlor)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Parlor)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Presidential

Premium bedding, desk, laptop workspace, iron/ironing board

King Presidential

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

One King Bed, Non-Smoking, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hilton Garden Inn Omaha Downtown/Old Market Area

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1007)
The price is CHF 102
for 1 room
includes taxes & fees
21 Jul - 22 Jul
Hilton Garden Inn Omaha Downtown/Old Market Area

About this property

DoubleTree by Hilton Omaha Downtown

Hotel with 2 restaurants, a short walk to Creighton University
Along with 2 restaurants, this hotel has an indoor pool and a 24-hour fitness centre. Free WiFi in public areas, a free airport shuttle and free train station pick-up are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
DoubleTree by Hilton Omaha Downtown offers 414 air-conditioned accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Omaha hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
During your stay at DoubleTree by Hilton Omaha Downtown, you're just a quick walk from Creighton University. You'll find features such as free WiFi in public areas, a free round-trip airport shuttle and free train pick-up service. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi and wired Internet
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Creighton University and Charles Schwab Field Omaha
  • Free airport, train station pick-up and local-area shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
DoubleTree by Hilton Omaha Downtown offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly DoubleTree by Hilton Omaha Downtown. An area shuttle within 4 mi and A roundtrip airport shuttle (available on request) are free. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Omaha hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Signatures Restaurant – On-site restaurant. Guests can enjoy drinks at the bar.
City Center Pub – This pub only serves dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 4:30 AM to 11:30 PM on request
  • Free area shuttle up to 4 mi
  • Free train station pick-up shuttle
  • Parking on site (USD 15 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 18 for adults and USD 6 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • City Center Pub
  • Signatures Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1969
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18.00 for adults and from USD 6.00 for children
  • Self-parking fee: USD 15.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Omaha Downtown
DoubleTree Hilton Omaha Downtown
DoubleTree Omaha Downtown
Hilton Omaha Downtown
Doubletree Hotel Omaha Downtown
Doubletree Omaha
Omaha Doubletree
DoubleTree Hilton Omaha Downtown Hotel
Doubletree By Hilton Omaha
DoubleTree by Hilton Omaha Downtown Hotel
DoubleTree by Hilton Omaha Downtown Omaha
DoubleTree by Hilton Omaha Downtown Hotel Omaha

DoubleTree by Hilton Omaha Downtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 330 out of 1005 reviews
Rating 8 - Good. 244 out of 1005 reviews
Rating 6 - Okay. 182 out of 1005 reviews
Rating 4 - Poor. 130 out of 1005 reviews
Rating 2 - Terrible. 119 out of 1005 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Not a good stay

-No cold water in the bathroom, only very hot water -Room looked and smelled old -Was not offered a cookie at check in
Stayed 1 night in Apr 2025

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood and friendly staff
Stayed 6 nights in Feb 2025

4/10 Poor

Kristi

Travelled with family
No body wash,I had to use shampoo.The shower handle and bathtub faucet were falling off.I could only get hot or cold water,if I tried to put in the middle the shower head would only dribble out.Everything the bathroom was old,moldy and cheaply done.City Pub was expensive for what you got and it wasn’t all that great of food.Only thing pleasant was the staff
Stayed 1 night in Mar 2025

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Lisa

Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Scott

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Jenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Annette

Liked: Cleanliness, property conditions & facilities

Blizzard evening

The hotel at check-in was delayed due to no internet for the past several hours, could not confirm my reservation even though I had my confirmation paperwork. Cold air blowing out of vents, but front desk sent someone to look at the trouble over and hour before they responded.
Stayed 1 night in Mar 2025

10/10 Excellent

Aileen

Stayed 1 night in Mar 2025

10/10 Excellent

Norma

Stayed 1 night in Mar 2025

10/10 Excellent

Ghulam

Stayed 1 night in Feb 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Nov 2024

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, staff & service, room comfort
Was ok hotel a little old and musty heater would come on come on constantly trying to keep it warm because the sliding glass windows let so much cold air in
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Liked: Property conditions & facilities
I enjoyed stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Jaira

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Samantha

Liked: Staff & service, room comfort

Lovely Staff, Needs Updated/Renovations

The staff were amazing. Mackenzie & Michelle(?) at the front desk, Dennis the shuttle driver, the ladies who worked the breakfast buffet, & the bartender/server at the bar/grill were all very friendly & provided excellent customer service. The only qualms we had were with the condition of our room & the establishment overall. Considering the Hilton/Doubletree reputation, we were surprised by the condition of our room. There is a definite need for this property to be renovated. In our room, the wall had wallpaper paste all over it. The carpet was frayed at the entry way to the room. In the bathroom, the grout in the shower was black & the exhaust fan was half hanging out of the ceiling. The shower was difficult to use & the water only came out very hot. The dresser in our room had a lot of scratches & a chunk missing out of it & one of the bedside lamps had a lot of chips in it. We were also disappointed with the breakfast buffet. Considering the price ($18 per person), the selection wasn't spectacular & most of the food that was supposed to be hot was barely warm or even cold. Given the price per night along with the additional charges of parking, breakfast, etc. we were just disappointed. There isn't an enclosed walkway from the parking garage to the hotel, which in the winter is a bummer. I don't think we will stay at this location again because of the cost & condition. We've stayed at hotels (even motels) that have cost less per night & were much better quality.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ghulam

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The best hotel ever. Really quiet and nice place
Stayed 1 night in Dec 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Kendall

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice place.. a little older but still nice. would stay there again for sure. walking distance to the Theater
Stayed 1 night in Dec 2024

4/10 Poor

Emily

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Wouldn’t recommend

To start the parking (finding the parking) was very difficult. I had to call the hotel to find out where to park. Upon walking into the hotel the front desk staff was very nice. That’s about where my great experience was over. Getting on the the elevator it was very shaky and small. Then getting to the 18th floor where we had a 2 bedroom family room when we got to our room and opened the door we had to shove and once inside the door almost fell off the hinges because they were loose we had to lift up on the door and push it closed. Then first world problems the TVs were not working so had to call someone to come change the input as we didn’t have access to that remote. When they get their the laughed at the door and stated someone should fix that… no duh. Then upon going into the bathroom we found out the sick had no hot water when you turned the faucet there was nothing, then when we went to take a shower it was luke warm never got hot even when cracked all the way up. My kids wanted to go swimming so took them down to the pool but soon found out it was not warm either and didn’t swim long. We didn’t wait the breakfast so don’t know how that was. It’s clear this hotel needs a big renovation and I’m sure the draw is the location so close to the event center but to pay what we did and the quality was disappointing.
Stayed 2 nights in Dec 2024