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Red Roof Inn Norwich

2.0 star property

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Suite, 2 Queen Beds, Non Smoking, Kitchenette | 1 bedroom, in-room safe, desk, laptop workspace
Lobby
Coffee service
Superior Room, 1 King Bed, Non Smoking, Kitchenette | Private kitchenette | Microwave, coffee/tea maker
Suite, 2 Queen Beds, Non Smoking, Kitchenette | Private kitchenette | Microwave, coffee/tea maker

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Pet-friendly

Explore the area

Map
75 N Broad St, Norwich, NY, 13815
  • Northeast Classic Car Museum
    ‪8 min walk‬
  • Chenango County Historical Society Museum
    ‪8 min walk‬
  • UHS Chenango Memorial Hospital
    ‪2 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking, Kitchenette

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(26 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Suite, 2 Queen Beds, Non Smoking, Kitchenette | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Red Roof Inn Norwich

Hotel in Norwich with free breakfast and 24-hour front desk
This hotel features coffee/tea in a common area, a 24-hour front desk and a fireplace at reception. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a front desk safe, ATM/banking services and a banquet hall are on-site.
Red Roof Inn Norwich offers 86 accommodations with a safe and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn Norwich. During your stay, you'll be within walking distance of Bullthistle Model Railroad Society Museum. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a car charging station and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Bullthistle Model Railroad Society Museum and Northeast Classic Car Museum
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Red Roof Inn Norwich also features a vending machine, coffee/tea in common area, and a fireplace in the lobby. Self parking is free. A complete renovation of Red Roof Inn Norwich was completed in December 2019.

Smoking is allowed in designated areas at this Norwich hotel.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1972
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - December 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chenango Inn Norwich
Howard Johnson Norwich
Chenango Inn Suites
Red Roof Inn Norwich Hotel
Red Roof Inn Norwich Norwich
Red Roof Inn Norwich Hotel Norwich

Red Roof Inn Norwich Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 121 out of 267 reviews
Rating 8 - Good. 84 out of 267 reviews
Rating 6 - Okay. 32 out of 267 reviews
Rating 4 - Poor. 18 out of 267 reviews
Rating 2 - Terrible. 12 out of 267 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Travelled with family
Young lady at front desk was very accommodating!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Nicole

Stayed 1 night in Feb 2025

10/10 Excellent

Scott, Concord

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing and super friendly and helpful during our stay, they made the day for sure
Stayed 1 night in Jan 2025

6/10 Okay

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Simeone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jan 2025

2/10 Terrible

Aaron

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Matthew

Liked: Staff & service, property conditions & facilities
No issues. Easy stay.
Stayed 1 night in Jan 2025

6/10 Okay

Alejandro

Stayed 4 nights in Jan 2025

6/10 Okay

Alejandro

2 weeks staying there , it says grab and go breakfast since 6 am , we walked out at 6:30 every day, no breakfast, is ok just to sleep there
Stayed 1 night in Jan 2025

4/10 Poor

Alejandro

No grab and go breakfast, no room service the last 3 days after we didn’t give them tip , there was an envelope for that everyday the first 2 days , nobody gave us clean towels, made our bed or anything like that after the 2nd day, good hotel to stay , just bad service
Stayed 4 nights in Jan 2025

10/10 Excellent

Marinel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet , and very friendly stuff . Rooms are well been taking care of . Price is very good
Stayed 1 night in Dec 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
As I have shared previously related to my stay at the Red Roof Inn in Norwich NY, the owners have done a great job refurbishing the facility and the rooms. On this trip, a couple of things that were of concern: (1) The elevator was out of order, therefore carry luggage up the stairs was a challenge and, could prove very challenging for someone who is disable (permanently or temporary). So, if you are planning a stay and do need an elevator, call before you go. Fixing this elevator should be #1 priority of the hotel. (2) It appeared as if they have started having homeless individuals stay at the hotel again. I base this observation on a room near me and the occupants and some individuals hanging around the hotel. Other than the elevator, my stay was good.
Stayed 3 nights in Dec 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
My stay was satisfactory; I primarily needed a place to sleep.
Stayed 2 nights in Oct 2024

8/10 Good

Krissy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front desk was very friendly and the housekeeper was great.
Stayed 4 nights in Nov 2024

4/10 Poor

Penni

Travelled with family
Disliked: Staff & service
We stayed here for an out of town family visit. Both nights we were awakened around 3am by people staying in the room across the hall. They were yelling screaming and cursing out in the hall. This went on for a couple hours each night. I was in the room with my 2 daughters and it didn’t feel very safe.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was truly amazing the staff was so polite and helped with everything.
Stayed 2 nights in Nov 2024

8/10 Good

GAIL, georgetown

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and staff was friendly. Didn't feel safe while in the parking lot and no real security to keep anyone from coming in and going up the elevator of the hotel. Would be better if they had a place to get a hot breakfast and not just yogurt, fruit cup and muffins.
Stayed 2 nights in Nov 2024

6/10 Okay

FRANCISCO

Rear entrance need some work on the door lock
Stayed 1 night in Nov 2024

8/10 Good

joe

Stayed 2 nights in Oct 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just need to get breakfast up and going with eggs,

Very very comfortable beds
Stayed 2 nights in Aug 2024

8/10 Good

Edelweiss

Liked: Cleanliness, staff & service, property conditions & facilities
nice location
Stayed 2 nights in Oct 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance to the lobby smelled like stale smoke
Stayed 2 nights in Oct 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, updated rooms. Very clean, fresh smell/no odors, friendly staff. Affordable, close to Colgate University. Easy on/off roads to the college. Decent eateries nearby. Breakfast option at the hotel is not good. Nate's Place nearby is great though. Elevator works ok but gave us some issues getting to the 3rd Floor a few times.
Stayed 2 nights in Oct 2024