The process went very smoothly from beginning to end. We received communications from the owners almost immediately after we booked. They welcomed us and told us to feel free to contact them with any questions. They also provided instructions and good information about the condo. The unit was clean and decorated nicely. There is a nice size balcony facing the beach where we spent mornings drinking coffee and evenings chatting. The condo was well-stocked with towels, linen, and kitchen necessities. The location was excellent; right on the beach; near restaurants, stores, etc. A few minor things to note, however, include the very uncomfortable sofa bed; trash can drawer that would not stay closed; and too many instructions for checkout (I.e., strip beds, wash towels, wash dishes, etc.) when cost includes cleaning fees. In summary, we had a great time and we would stay here again.