It was an amazing venue. Exceeded expectations remembering this is NOT commercial units so no room services etc. While stocked means different things the unit IS stocked. Thank you.
The ONLY thing we can complain about was the condo needing someone to come in and clean it better. Floor had sand and trash all throughout the condo. Water left in keurig, living room furniture and throw pillows had stains, throw pillow on the bed in master bedroom had stains, stove had grease on it, and outdoor table had sand all over it. I cleaned it the best I could with the broom that was there and the Lysol wipes and spray I brought with us. I could had done better if there had been a mop and vacuum cleaner there. I have never had to leave a review about a condo not being clean at any of the phoenix, and only sharing this so the owner knows. I do hope the owner gets this taken care of because we loved everything else about the condo, and would love to stay in this unit again.
The unit was so convenient to the beach and the splash pad. Wonderful with little kids. Drawback would be the bushes block the breeze and itâs hard to see the ocean from the bottom floor. There was also not clear instructions on how to get to the unit so we went through the parking garage per how we were told to get there, until we found the doors by the pool the last day. The toilets in both bathrooms ran nonstop and needed to be replaced. Overall, would stay again!
The location of our unit was perfect for traveling with a toddler. It made it easy to get to any of the amenities with ease. The unit had plenty of space and what we needed to make it a relaxing stay.
You cannot beat the location. It's right in the middle of everything. Pool, splash pad and beach were amazing! The building itself is very noisy. In the condo, there was a constant banging and water running noises that were frustrating at times, especially at night when putting kids to bed. As for the condo, mgmt needs to find a new cleaning company. When we arrived, the property was not clean. The floors were dirty and looked like the cleaning people just swept debris under the coffee tables and furniture. Fridge was dirty, bathrooms were dirty and had hair everywhere. For the price, it should have been clean.
We had a great time, but we did have a bathroom light that flickered the entire time in the master bathroom. Also, the master bed mattress was in desperate need of changing. It had two huge divots in the mattress where it was completely worn out. The back patio had definitely not been cleaned. It was full of sand and had something that had been spilled on the table and was very sticky. The weather was incredible, and we had a great time though. I just thought the price was very high considering the condition of the room.
We loved how easy it was to and from the beach with a small child. She was able to walk the whole trail easily. We loved having the splash pad right out side the door! It is a bit of a noisier building than some but that didnât bother us. Would definitely stay again!
Walked out our door and on the beach, great location for restaurants, beach great for walking. Cooler days we walked trails in the park which in very close. 30 miles of paved trails! Kids splash pad right out the door, great for kids but a little noisy also
We love this condo and would recommend it!
The property was conveniently located on the beach! The ability to come out of the patio from both doors was a big plus, the splash pad for the kids was a major plus They also provided us with everything that was needed for the stay. Clean rooms, clean bathrooms, towels, linens. Will highly recommend this place to everyone with kids!
The property is great with everything you could need. The condo itself could use a good bit if updating the sofa was stained and the furniture showed alot of wear. We had a wonderful time and really enjoyed the property.
The room was not ready when it was supposed to be. Cleaning service was still there at 4:30.
It was okay. It wasnât very clean. Just a few misc broken things. Sink handle etc. worst part about it was they constructed a scaffolding right in front of our balcony which totally ruin our last days. I sure that was out of the room owners hand tho.
We loved staying at this place! Everything was very clean! We were worried about the noise being close to the splash pad and indoor pool but once inside your room with doors closed you heard nothing. We will stay here again!
We came for a Spring Break tournament/family vacation. The room was really clean, had everything we needed and extra bedding and pillows. The patio doors open to a large private area that then opens to a kiddie area. There are a few gates between your kids and danger if you have littles but you donât have to use an elevator and can park your wagon right outside the door. The indoor pool was comfortable and had 3 hot tubs. It was not overly crowded for Spring Break. The property was obviously older but really well maintained. That brings me to our only issue. On day one someone was jackhammering upstairs. They only did it between 8:30 and 5 on the first day. At around 4:30 my husband started calling people and Micheal came in person the next day to talk to the upstairs neighbor. After that, it was much quieter. A little noise here and there but not all day and they found a quieter tool or something. All that to say, if you have an issue they will genuinely try to resolve it, even if it is largely beyond their control. We had a great time and this is a perfect room for a family vacation.
We really enjoyed our stay at this property. The unit had everything we needed and was in the best location for access to the pools and beach. We hope to visit again!
We really loved everything about Phoenix V. The staff is extremely friendly and helpful, the condo was well stocked and very clean. We loved having the grills right outside our door along with the splash pad for the kids. The beach is beautiful and well maintained. Overall, this property and rental is a place weâd come back to again and again! Thank you so much!
We had an amazing stay here at the Phoenix V! Everyone was super nice and friendly and the property overall is very clean and welcoming. Check-in and check-out went flawlessly smooth! Our condo specifically, #004, was absolutely perfect! Very cute and super clean! The owner, Michael, is very attentive and quickly answered all of our questions! Kitchen is fully stocked with everything you need to cook and entertain, has a washer and dryer in the condo and the private patio was perfect for our children to safely play outside. Just a few steps away from the heated indoor pool and private beach access! The heated indoor pool was perfect for us to relax in during the cool February evenings. Just minutes from shopping, walking trails, activities and great restaurants. Cool feature this condominium also has is shopping carts to use to haul your belongings and groceries to and from your unit! Truly the best location we've stayed at yet! We will definitely be coming back here!
Apparently very poor communication between owners and property managers as we booked so that we had direct level access to poolside to use lawn chairs and easier entry to ocean, however, on 5th day they started tearing up splash pad outside our access point and roped us off of our access to lawn chairs and boardwalk. We purposely booked this and no mention of construction. As well as inside the laundry room door fell off and hit me in head and continued to fall off when trying to close. Remotes didn't work dead batteries and no tv remote in main family area, finally used remote in king bedroom. Left with another remote dead - tired of calling on issues. Lights burnt out over sink upon arrival and hallway light after 2nd day there. VRBO contact on first visit relative to remotes basically told me didn't know how to work remote - then he found out that it was dead batteries. Rude for customer service. Think they owe us money back as we did not have access on level we booked and property manager never returned call when asked to call about lawn chair and access through area to boardwalk. Very disappointed will not stay at this property again. Also, not good unit for elderly people as chairs uncomfortable for them.
We enjoy the Phoenix because of:
Safety, accessibility to beach and shopping, cleanliness of room and facilities, quiet, friendly and courteous staff.
We have been staying in these particular condominiums for the past 15 years and itâs my easy selection every time. Each time we visit, Iâm reminded of all the previously mentioned characteristics of the Phoenix properties. We absolutely love it there and cannot wait to get back.
I enthusiastically recommend choosing the Phoenix condominiums to anyone who is seeking a fun and enjoyable vacation in a clean and comfortable location.
We appreciate the owners and staff.
Sincerely,
Allen