This was our first stay at Tidewater in Orange Beach. I would stay here again. I do a lot of VRBO and will detail the things most important to me as a traveler. Overall, I would not hesitate to rent this unit.
Communication with Beachball Properties was OUTSTANDING. We called three times for different issues with the unit and they were incredibly kind, responsive and helpful every single time. The TV in the living room did not work and the gentleman they sent to help us, Mike, was amazing. Unfortunately, he could not help as it was an owner issue, but Mike and the second person he called to help were both great. Sadly, the owner of the unit did nothing to correct the situation so we did not have a TV in the living room the entire week, which was not a huge deal to us. Just disappointing when you spend this kind of money to rent something you want everything to work or at least get an explanation/apology.
The beds are firm. They are good mattresses, but if you do not like firm, you will not like these.
The photos of the unit are very accurate.
The kitchen is very well stocked. You will miss nothing when cooking meals. Washer and dryer both work well.
The elevators are very fast. I typically stay on the second floor or lower to take the steps and avoid elevators, but this was never an issue.
The pools, sauna and work out room are all excellent, clean and very well maintained.
Great location. City Donut, the Shrimp Basket and a liquor store are right across the street. You can rent beach chairs and umbrellas on the beach. Excellent security. Felt very safe.
We come to Orange Beach every Spring Break and will definitely look at Tidewater again.