The home itself is beautiful and offers a great layout and the beach access is private and enjoyable. Unfortunately, our overall experience did not match what was advertised and was disappointing, especially as Harris Vacations did not have sympathy for most of the issues.During our 9-night stay, the hot tub was only properly heated for 3 nights. Both the pool and hot tub were dirty upon arrival and despite daily communication, it took until day 7 for the issues to be fully resolved. While the management team responded with kind messages, they were reactive rather than proactive and did not ensure the amenities were clean, heated, and ready for use—features that were a major reason we chose this property.There was also heavy construction immediately to the left and in front of the home, which was not disclosed and significantly impacted the atmosphere. The listing presents that area as open and scenic.Additionally, the HVAC unit is mounted directly against the bunk room wall, causing loud noise and noticeable vibration. This made the room unusable for the adults staying there, so had to sleep on the floor in another bedroom.We selected this home for a family gathering specifically because of the heated pool, hot tub, beachfront location, and bedroom accommodations. Unfortunately, these key features were compromised for our stay, which significantly affected our experience. HarrisVacations lack of oversight & transparency made our stay fall short of advertised expectations