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Quality Inn & Conference Centre

3.0 star property

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Photo gallery for Quality Inn & Conference Centre

Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Restaurant
Lobby
Lobby
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Gym
  • Breakfast included
  • Bar

Explore the area

View in a map
201 Woodside Drive, Orillia, ON, L3V6T4
  • Place, Lakehead University - Orillia Campus
    ‪3 min drive‬
  • Place, Orillia Opera House
    ‪6 min drive‬
  • Place, Couchiching Beach Park
    ‪6 min drive‬
  • Airport, Muskoka, ON (YQA)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 11 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Shower)

Standard Room, 1 King Bed, Non Smoking (Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Shower)

  • 11 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(68 reviews)
  • 11 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Quality Inn & Conference Centre

Family-friendly hotel with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Change of towels is available on request
Quality Inn & Conference Centre offers 85 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Quality Inn & Conference Centre. During your stay, you'll be within walking distance of Sunshine and Company. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • 6 minutes by car from Lake Simcoe and 15 minutes from Casino Rama
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
As a guest of Quality Inn & Conference Centre, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Quality Inn & Conference Centre. You'll have access to the health club at a partner property. Self parking is free.

This 3-star Orillia hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Quality Inn & Conference Centre has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)
  • Rollaway bed fee: CAD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 4 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Highwayman Inn Orillia
Highwayman Inn
Highwayman Orillia
Orillia Highwayman Hotel Orillia
Orillia Highwayman Inn
Highwayman Inn & Conference Centre Orillia, Ontario
Quality Inn Orillia
Quality Orillia
Highwayman Inn Conference Centre
Quality & Conference Orillia
Quality Inn Conference Centre
Quality Inn & Conference Centre Hotel
Quality Inn & Conference Centre Orillia
Quality Inn & Conference Centre Hotel Orillia

Reviews

Quality Inn & Conference Centre Reviews

7.6

Good

7.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 344 out of 1005 reviews
Rating 8 - Good. 303 out of 1005 reviews
Rating 6 - Okay. 171 out of 1005 reviews
Rating 4 - Poor. 100 out of 1005 reviews
Rating 2 - Terrible. 87 out of 1005 reviews

Reviews

10/10 Excellent

Mado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Aug 2025

8/10 Good

Alanna, Sudbury

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Walking into the hotel there is a fowl stale smell in the hallways, thankfully the smell didn’t linger into our room. The kids enjoyed the pool & nice hot breakfast buffet in the morning
Stayed 1 night in Aug 2025

8/10 Good

Debra

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Danielle

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Diana

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Mario

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel was well kept breakfast was delicious. It was just an older hotel. Quality inn should let them have a facelift.
Stayed 1 night in Aug 2025

6/10 Okay

Adam

Travelled with family and small children
Liked: Staff & service
Pool was nice, breakfast wasn't well stocked, only one person was doing the cooking and prepping. The room was comfortable enough, but I did find the lobby area somewhat rough in the cleanliness department. The staff was very friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Max

Stayed 3 nights in Aug 2025

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
It was quiet through the night but really stinky, especially in the hallways.
Stayed 1 night in Aug 2025

2/10 Terrible

Paul

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I had reserved a room for disabled people, but they said it wasn’t included with the reservation info they received and all four rooms were already taken. They said this a problem with Expedia and that they should fix it , we’ll see how that goes…..
Stayed 1 night in Aug 2025

6/10 Okay

Talles Filipe

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
That’s ok, for 1 night
Stayed 1 night in Aug 2025

2/10 Terrible

James

Stayed 1 night in Aug 2025

8/10 Good

Corrie

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was good
Stayed 1 night in Aug 2025

4/10 Poor

Cynthia

Disliked: Property conditions & facilities
Really disappointed in the condition of the property. Halls and room was dirty. Felt very out dated as well I would not stay there again. Staff were friendly though.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the greatest..

The bed was comfortable. We enjoyed the small balcony. The floors were slippery, like too much cleaner and it wasnt rinsed off. And the smell...wow it was an overpowering dog smell. There was a dirty mark on the bed as well. We asked for house keeping but they had all gone home by 4:00pm, for the day. The place has serious potential. The pictures make it look newer and cleaner than it is. The ice machines didn't work either. But the waffle mix they had was absolutely delicious! Sausages were good as well.
Stayed 1 night in Aug 2025

4/10 Poor

Yalda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible breakfast, no elevator, uncomfortable beds
Stayed 1 night in Aug 2025

10/10 Excellent

Caedmon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, I loved having a pool in the facility! Also very nice breakfast, it is hard to find a hotel that gives a full hot breakfast with eggs at no extra charge. It would be nice to have other TV options, but we did not spend much time in the room so that was OK.
Stayed 1 night in Aug 2025

2/10 Terrible

Shahab

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. After returning from the pool with my family, we found the hairdryer in our room wasn’t working. I called the front desk and spoke with someone named Hussen, who was extremely rude and unprofessional. He said it wasn’t his problem and told me to wait until the next day. When I insisted we needed it now, he hung up the phone on me. We went downstairs to speak in person, and he yelled at me to “get out” in front of my family. When I asked to speak to the manager, he shouted again saying the manager isn’t here and refused to help. I even saw him later secretly calling someone, likely the manager, while continuing to lie to us. His behavior was disgraceful and completely unacceptable. On top of that, there were no pool rules posted. Several people entered the pool in regular clothes, leaving lint and debris floating in the water. The hot tub and pool were dirty, and we couldn’t even enjoy them. This hotel has no respect for guests, no professionalism, and no basic standards. I will never return and strongly advise others to stay away.
Stayed 1 night in Aug 2025

2/10 Terrible

Navdeep

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible Experience – Avoid This Hotel Our stay at the Quality Inn was extremely disappointing. The front desk staff, particularly someone named Hussain, was incredibly rude and unhelpful. We were given a ground-level room where the sliding back door was broken and held shut with a wooden stick. The stick wasn’t even placed correctly, making the room feel unsafe.When we reported this around 7 PM, Hussain promised to change our room. We went out for dinner, and he said he will find a new room when we returned. But when we came back at 9:30pm, he told us there were no rooms available and even suggested we check out and find another place at 10 PM! No apology, no attempt to send someone to check the lock, just complete indifference. Also he said the pool closes at 9 PM, while the sign clearly stated 10 PM. The bathroom was filthy no soap, no toiletries. The hallway had a horrible smell that made the entire floor feel dirty and neglected. This was one of the worst hotel experiences we’ve ever had. I would never recommend this place
Stayed 1 night in Aug 2025

4/10 Poor

Daniel

Stayed 2 nights in Aug 2025

8/10 Good

Bharat

Liked: Staff & service
No restaurant and bar
Stayed 1 night in Aug 2025

6/10 Okay

Tanya

Travelled with family
Disliked: Cleanliness, property conditions & facilities
More pillows, more blankets people at desk to anwser phone
Stayed 1 night in Aug 2025

2/10 Terrible

Rob

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Run down hotel. Very dirty, hallways smell like cigarette smoke, beds uncomfortable, our bathroom door didn’t shut as the hinges were busted. Rooms are very noisy you can hear everything! Room cleaning is very minimal and poor. Pool is big but ceiling tiling missing and also around the pool area was dirty, change rooms and showers dirty and half the showers didn’t work. Hotel advertises arcades and games, not true doors are locked up. Do not recommend staying here. This place has a lot of potential but needs a lot of work
Stayed 1 night in Aug 2025

4/10 Poor

Steve

Disliked: Cleanliness, staff & service
close to shopping stores.
Stayed 2 nights in Jul 2025